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Reviews of Crowne Plaza Geneva by IHG 4 stars

Avenue Louis Casai 75-77, 1216 Geneva, Switzerland

#33 of 108 hotels in Geneva

Guests' Choice

Review score

Based on 912 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 4 September 2025

    8.0
    Very convenient to the airport, very clean
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    No luggage rack for suitcase, no drawers for storage during the middle of the night it seemed as though the air conditioning/ or electric use was pulled back because the room which had been very comfortable temperature wise suddenly became very hot, which woke me up. My friends staying there also experienced the same thing during the night-around 3 am

    Breakfast was delicious and wonderful variety, the room was very clean The shuttle van to and from the airport was hugely convenient and the drivers were exceptionally kind and helpful The hotel is located very close to a public transportation bus which was very convenient to go into and back from downtown. The hotel gives free transportation passes for bus, tram and taxi boat on lac.

    Stayed in September 2025

  • Reviewed: 30 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unable to turn of air conditioning in the bedroom

    Food in the main restaurant was excellent

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Far exceeded expectations, a great airport hotel.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    While the shuttle from the hotel to the airport was wonderful, it was a bit tricky getting from the airport to the hotel.

    A very good experience for an airport hotel. A very comfortable stay that exceeded expectations. Nearby BeauSite Cafe was wonderful as well for dinner.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Excellent Stay
    • Leisure trip
    • Group
    • Premium King Room - Club Lounge Access
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    It had a great rate for the summer. Rooms are very clean and comfortable. The AC is quiet and a good temperature. Very close to the airport. A bus stop across the street. Easy to checkin.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    What you would expect for an international hotel near the airport. Helpfulmstaff and good facilities. Good access to airport via hotel shuttle and to the city centre with bus stop virtually at the door. Good breakfast.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not up to the mark. I was expecting better food quality from Crown Plaza.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Lovely 24 hour stay in Geneva - much nicer than a typical airport hotel!
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    Very convenient to airport and used shuttle both ways. Driver and front desk staff were very accommodating. We received a free local Geneva public transportation pass to use on local buses, ferry, trains during our stay.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Enjoyed
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Gym

    Good in general

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    I stayed twice at hotel. Really liked the closeness and shuttle to airport and restaurant/bar/ room
    • Leisure trip
    • Solo traveller
    • Premium King Room
    • Stayed 1 night

    Bit crowded, but it was prime time.

    Very large area for breakfast. Lots of choices and variety. Overall very pleased.

    Stayed in July 2025

  • Reviewed: 11 August 2025

    9.0
    Nice hotel close to airport
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Location to the airport. Free shuttle to and from airport

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    great stay and staff
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights

    all good

    The hotel has opposite Migrolina so you can buy food and snacks, opposite bus station which takes you downtown to the lake area, its also near the airport and 5 minutes away on a free shuttle by the hotel which is fantastic!! Also the hotel was able to cater to my daughters allergies and makes very nice pizzas ... thank you! Room was great as well

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Jacuzzi in the room was a surprise
    • Business trip
    • Solo traveller
    • Junior King Suite - Club Lounge Access
    • Stayed 1 night
    • Submitted via mobile

    nice location next door to the international airport of Geneva

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Brilliant airport hotel
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel with airport shuttle. Comfortable, clean and great sized room with everything you could need. Restaurant food very good too. Close to a park/woods also so it was great for a run. Staff were very friendly and helpful and the no 10 bus to the city centre stops right across from the hotel. Highly recommend overall!

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Eacellent. Highly recommended. Value for Money.
    • Leisure trip
    • Group
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    A little far from the city with only the hotel’s restaurant to use for food. No nearby eating places and one has to rely on food delivery services. However with other positive points, this little issue pales in comparison.

    1. Very good facilities 2. Well connected with the centre of Geneva by local transport. 3. Hotel provided us with day travel passes for the duration of stay which could be used to use public transport and boat rides for free ( an excellent gift we did not expect). 4. Friendly helpful staff. 5. Free shuttle service to and from the Geneva airport. 6. On the first day a small room with a foukd smelling toilet was provided. The staff earnestly changed the room which took some time and we were given a better room. Excellent customer care.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    9.0
    Perfect stop over for onward travel in Switzerland
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Modern, clean, close to the airport and super helpful staff.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Very convenience distance from the airport
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I do not like to shower standing in a bath. The milk in the coffee machine served in the dining room, tastes different and negatively affects the coffee experience

    We liked the location. It is very close to the airport and car hire operations. The breakfast staff were efficient and there was a large variety of food to pic from. The room was well equipped, quite and comfortable. Tea and coffee was provided in the room. The staff are all very helpful and responsive and multi-lingual. I think the biggest asset at this hotel are the staff.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    10
    Great hotel
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent

    Stayed in June 2025

  • Reviewed: 22 July 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights

    Our room was comfortable, large for 2 people and clean. We used the Chamber of Commerce free transit passes all the time, but the close proximity and free airport shuttle were bonuses.

    Stayed in June 2025

  • Reviewed: 18 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice staff, very comfortable beds, very clean. Shuttle was very comfortable and we reached airport in timely manner. Very convenient and comfortable stay

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Transfer gratuito !
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    Proximidade do aeroporto

    Stayed in July 2025

  • Reviewed: 5 July 2025

    8.0
    Great location next to airport with complimentary shuttle service.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Shower drain very slow, forcing a short shower (we call it a sailor’s shower) to keep from flooding the floor. When mentioned to the desk upon checkout, they wanted to know why we didn’t call them when it happened, but I was not up to having someone into the room at 9 o’clock at night poking around. Offered a coffee as an apology. Declined.

    Good breakfast lots of variety.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    10
    Very nice
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Everything

    Stayed in July 2025

  • Reviewed: 2 July 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Good business hotel at a good location from the airport - free airport shuttle every 20 minutes that is convenient. Bed and showers are okay, standard - breakfast is excellent with lots of choice and good coffee. Nice garden area for breakfast.

    Stayed in June 2025

Showing 1 – 25

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