18 Via Maggio, 6900 Lugano, Switzerland
#28 of 198 vacation rentals in Lugano
Guests' ChoiceBased on 37 apartment reviews
8.2Cleanliness
8.8
Comfort
8.6
Location
8.9
Facilities
8.7
Staff
8.9
Value for money
8.2
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: July 6, 2025
Philip
AustraliaThe apartment was great. We were there during a heatwave so it was hot. There was a fan that helped, along with the shutters, but it was still hot. There was more street noise than expected but it was not extreme and could be cut back by closing the windows. Walk to town centre was a little long in the heat. Clearer instructions on rubbish removal and recycling would have been helpful.
Good check-in info and easy access to the property. Good working lift in building. Very spacious apartment with separate bedroom, lounge-dining, kitchen, and bathroom. Balcony to south with awning. Window shutters to close out light. Comfortable bed, good wifi and shower. Kitchen well equipped. Supermarkets close by. 10 minute walk to Lido and lake; 20 minutes to town centre. Pretty good buses. Not too far to Gandria. Would stay again.
Stayed in July 2025
Reviewed: June 7, 2025
Tanja
SwitzerlandPricey same as all others in Lugano
Big apartment, clean, easy check in and check out, hosts very nice and willing to meet your needs.
Stayed in June 2025
Reviewed: March 5, 2025
Jfc
SwitzerlandUncomfortable old couch, only one blanket for the bed though I requested a second one, only two toilet paper rolls for five nights.
Great location with short walk to the lake and park, restaurants, buses. Host provided a bath mat so tub's no longer slippery.
Stayed in March 2025
Reviewed: November 16, 2024
Varvara
UkraineSynthetic bedsheets. For the nightly rate, I would say that visitors deserve cotton bedsheets. Also, the mattress was not very comfortable and screechy.
This is a spacious apartment suitable for many people. It has a bathtub which was a nice experience to take a bath after a day of long travel. The kitchen complement was nice, too. The collection of keys was easy.
Stayed in September 2024
Reviewed: October 26, 2024
Bart
United StatesThe bathtub is very slippery so be careful when standing.
A nice comfortable apartment at the edge of the city. The kitchen was well stocked. A Coop grocery is two blocks away.
Stayed in October 2024
Reviewed: September 9, 2024
Shubhendu
Switzerland1. If you are looking for good Italian or local cuisine. They are a bit far. You can take public transport though. 2. Kitchen paper tissues and extra garbage bags were missing if I looked through every possible place. But this could be a one off thing with our stay and I will not put it as a complaint.
1. Very Spacious. Bedroom, living room, kitchen and bathroom, all of them. Also very well ventilated. 2. Neat and clean. 3. Easy to reach. 3. Spot on decoration and facilities for a week’s stay. 4. Free and easy accessible parking on premise. 5. Coop, Migrolino and Socar (fuel station) nearby, around 5 mins of walk. 6. 10 mins of walk from lake. 7. 5 mins walk to reach public transport. 8. The host was very responsive and quick.
Stayed in September 2024
Reviewed: August 2, 2023
Sorin
RomaniaWe arrived 15 minutes before the self check in time (which was at 15.00) and the apartment was not cleaned yet from the previous people. After contacting the host to let her know the situation, we left and in less than 45 minutes we receive a message that the apartment is cleaned and ready. A thorough cleaning cannot be done in such a short time. The cleaning lady just changed the towels and changed the bed sheets. Although it was a smoking free apartment, when we arrived the whole apartment smelled of tobacco and it was not at all aired, all the windows being closed. Dust was not cleaned, the floors were greasy and not washed, dirty windows, broken ventilator, broken window blinds in the bedroom (they could not be lifted, which meant no natural light there), dirty kitchen and dirty cutlery. The windows had no curtains and no mosquito nets and we were not able to leave the window open during the night to get some air, considering that we had no air conditioning The towels were very small and thin, the bed sheets were not 100% cotton. Traffic noise could be heard during the night, as the windows were not soundprof. Very dirty sofa with a lot of crumbs underneath and stains. We were also offered a coverlet for the bed which was white and had several stains on it, so I did not know if it was washed before or not. The bed itself was very noisy and creaky, like something was not assembled correctly Overall, the apartment is definitely overpriced for what it offered, especially in terms of cleaning and basic hygiene rules.
The apartment is big, with a nice view over the mountains, good location, as it is quite close to the lake. The host let us leave our luggages until in the afternoon in our last day, after the checkout. Smart TV with Netflix
Stayed in August 2023
Reviewed: July 15, 2023
Sandra
LuxembourgThe bed and couch could be a little more comfortable
Great location, close to the lake, city centre and supermarket. Very clean, the apartment has everything you need.
Stayed in July 2023
Reviewed: May 21, 2023
Turki
Saudi Arabiaonly the slippers not available
the location is near from everything u need and the stuff is nice people and good dealing and try to help us and give information
Stayed in May 2023
Reviewed: April 12, 2023
Tina
IndonesiaNone.
Clean, nicely furnished & comfortable little apartment with convenient location close to bus stop. The host, Andrea, was very responsive & accomodating. She let us put our lugage way ahead of the check in time. She was very helpful in giving us directions as well.
Stayed in April 2023
Reviewed: January 8, 2023
Giacomo
BelgiumExtremely clear instructions sent upfront to find apartment, parking lot and keys. Very convenient and safe private parking with easy access to the building. Plenty of space and very well arranged: separate kitchen, large bedroom, comfy living room with big sofa, two terraces. We spent 4 nights with 2 adults and a child and it was very comfortable. Some extra kitchenware and accessible cleaning tools (like a broom) could be helpful for longer stays
Stayed in January 2023
Reviewed: November 21, 2022
Estela
MexicoLocation is centric but you need to walk more than 10 mins to be in the cute streets
Very spacious apartment, súper clean and equipped with the basics for a weekend stay. We loved the balcony with the sun in the morning
Stayed in November 2022
Reviewed: August 30, 2025
Ianik
France- Average cleanliness, stains on the kitchen chairs, and I had to wash the dishes before using them - As mentioned in other reviews, the windows, although double-glazed, do not block the street noise quite constant - Likewise, the apartment’s soundproofing is nonexistent. You will hear everything, absolutely everything from the neighbors: music, children playing the flute and singing, TV and conversations, running and loud footsteps, squeaks and creaks of the floor, banging and other muffled noises - The parking space is very tight, contrary to a review that said it was large. From the markings on the ground, I can see that four spaces were turned into five smaller ones. The day I left my car parked there, I found a dent on my right door from the neighboring vehicle. After that, I never used this parking again to avoid further damage! Completely useless! In conclusion, this rental is unfortunately not cozy, because of the unbearable noise, your only desire is to leave or go out. I would call it "noisy" instead. Most importantly, since one of my main selection criteria was the parking, which in my case is unusable, this rental is irredeemably disqualified. The only positive side-effect is that since I had to find an alternative parking solution, I discovered that you can park in all of Lugano’s blue zones (and there are many) for only CHF 10/day! (via the Parkingpay app and details on the Lugano city website). So I used this option for my car, and next time I’ll be free to choose any other accommodation of better quality.
- Very good location near Ciani Park - Unstable (during storm) but acceptable WiFi (4G)
Stayed in August 2025
Reviewed: July 9, 2025
Svetlana
United StatesI loved both the apartment and the location.
Stayed in July 2025
Reviewed: April 28, 2025
Stephan
SwitzerlandThere were bed bugs in the bed. We did not realize this immediately, because it takes some time until your body reacts. When we reported this to the hosts, they did first not believe it. When we showed them later with photos that they really were bed bugs, they were very sorry for us and promised to have the apartment professionally disinfected. Nevertheless, this spoiled our vacation to some extent.
The apartment is centrally located, close to the lake. It is spacious with big windows and functional furniture. The kitchen does not contain an excessive number of appliances, but it has everything you need to cook a meal.
Stayed in April 2025
Reviewed: July 31, 2023
Tim
SwitzerlandStains on bed sheets.
Stayed in July 2023
Reviewed: December 1, 2022
Ангел
SpainA bit far from the city center.
- Quiet and comfortable place. - I really liked the staff. - Easy check in.
Stayed in November 2022
Reviewed: November 9, 2022
Eliad
IsraelKitchen is missing a kettle to make a tea, but coffe machine is an alternative.
The owners were very responsive and answered quickly to our questions. I was not feeling well and asked to stay a bit more after the check out time. It's much appreciated.
Stayed in October 2022
Reviewed: October 5, 2022
Katrin
SwitzerlandNothing to dislike!
The flat was very tidy. The interior was nice if somewhat minimalistic but not sterile. Loved the little welcome sweets (including some bones ones in the fridge) and the emergency dinner ingredients in the cabinet (didn't need them but a nice thought). The hosts were super helpful and friendly, getting in touch with all the help you could possible want and very accommodating with extra requests. Good location, too, not soo much of a view but in walking distance to shopping areas and lake.
Stayed in October 2022
Reviewed: October 1, 2022
James
SwitzerlandNothing!
Great apartment! Really great space, nice bathroom and well equipped kitchen. Nice and close to the centre of Lugano as well. great!
Stayed in August 2022
Reviewed: September 17, 2022
מיכאל
IsraelThe property is very well located, most of attractions are in the walking range. The apartment is spacious and clean, well equipped for guests’ convenience. The hosts were very helpful and readily accessible my mail and phone.
Stayed in September 2022
Reviewed: December 16, 2024
Omar
Saudi ArabiaThere are no comments available for this review
Stayed in December 2024
Reviewed: October 26, 2024
Ilana
IsraelThere are no comments available for this review
Stayed in September 2024
Reviewed: August 9, 2024
Eva
IcelandThere are no comments available for this review
Stayed in August 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content