Reviews of City Home Zurich

I don’t know about breakfast but rest all good

In between I came door was locked, I stayed outside few minutes, later someone came to open from inside.

Just nothing.

The property was so old, all broken, fungus on walls, old schooled doors and their tech, stinking towels and bedding really disappointed. We booked it two days, had to run away in one day. It was a hell.

They are scammers. This hotel is not good at your service. I worst my money and I tried to contact but still now I can’t communicate, booking.com also not helping me for getting back my money. I booked for two days and paid my money after going they did not allow me to enter my room and the Chinese women is only speaking rubbishly Chinese . I don’t recommend it

This is not a hotel . They take money and not allow to enter. Fake hotel. I don’t recommend They are scammers. This hotel is not good at your service. I worst my money and I tried to contact but still now I can’t communicate, booking.com also not helping me for getting back my money. I booked for two days and paid my money after going they did not allow me to enter my room and the Chinese women is only speaking rubbishly Chinese . I don’t recommend it

Bad

Not recommended

Nothing like

Very bad room.

Service is very bad and room condition very bad smell

I like about cleaning

Washroom 🚻 Dorr lock is not working very bad condition and room lock also.

Close to train station and shops

Unorganised and poor cleaning. The whole building is falling apart.

Terrible, horrific, disgusting and the worst experience ever. Don’t even think about making a reservation with them. Rooms super dirty , roofs falling apart , nasty beds , nasty rooms. They don’t have reception so everything is through instructions that are not clear and they long to answer back.

Everything, house is falling apart , walls are deteriorated and it needs Los of maintenance

Nothing

The room we were given had a strong, unbearable smell of diesel, making it impossible to stay inside. The whole place is a ruine. The room was in very poor condition – there are large stains, peeling paint, and visible holes in the ceiling. The bathroom was unhygienic, with black mold, crumbling plaster that literally falls from the ceiling, and generally dirty conditions. And that's all was absolutely dirty. Even late in the evening (around 10 PM), there was construction work happening inside the building — with loud cutting tools in use. So, hands away from this place

The property was extremely dirty and lacked even basic facilities—we didn’t have soap or shampoo. The check-in process was complicated and time-consuming. They held 100 CHF for the key, despite the property being uncomfortable, dirty, and without any staff on site. I tried to contact them via Booking.com, but only received automated responses from a bot instead of a real person. We were forced to check out a day early because the hygiene conditions were unbearable.

It was such a terrible situation that we left the key and left. There was no way I could sleep in such a terrible place.

It was terrible. Dirty room. No hygiene. The bed linen was not changed. I didn't think such an apartment could be rented in Zurich. I couldn't imagine it. They charged us a deposit, which I didn't know beforehand. I hope they return it. In the poorest country, there wouldn't be such a house for rent. It wouldn't fit in the kitchen and bathroom.

For me, this is good place actually, cheap price. i just used this place as sleeping place.

I booked the property because it had score 4.0 which means its almost halfway to best scored property 8.0. I am quite puzzled how did this property scored so high with so many negative and bad reviews. Booking.com need to re-evaluate property score from 4.0 to 1.0 so that the traveler is not disappointed with the services.

The property's hygiene condition is of very poor standard, the bathroom and kitchen has stains all over the place and fungus on curtains and places. Before you enter the apartment building each time, you need to login to city-home.ch/key page and enter booking number. So be aware of have strong mobile data while travelling abroad. The deposit of 100 CHF should have been included in the booking cost, it looks a bit fraud that the deposit message appears when you have booked the property. It does not allow you to cancel if you don't want to pay deposit, the website is non-responsive. I never got a response for cancellation because I didn't want to pay deposit.

Bad Service. Inadequate as rental facility.

The room, kitchen, and shared bathroom was dirty. The ceiling was falling I. The bathroom so as you were showing you would get cement pieces on you because the ceiling was broken over the shower. The kitchen was nasty and needs an up grade. Not what I expected.

The whole property was damaged. Wifi was not working. When we went inside. Its like that they never cleaned the room. Smelling bad and i found cigarettes in the kitchen accessories. No toiletry available. Ceiling was broken of the washroom. Some of the particles was falling down. Its look like that ceiling will fall at any moment. Never recommended to book this hotel.