Nothing - it was perfect!

The chalet was perfectly positioned for our groups stay which was for us to participate in the UTMB Eiger Run! It met all our needs for accommodation and locality to local transport to Grindelwald.

Stayed in July 2025

Excellent location for all amenities of the city, whilst still feeling secluded. Wonderfully spacious apartment with all necessary facilities, and capped by a Mountain View from the balcony. Information and check in process very easy and welcoming.

Stayed in August 2025

Lights should be change and more bright light needed

It is very nice property for stay.

Stayed in August 2025

I liked everything :D

What did I like? - EVERYTHING. There was nothing I could leave a bad feedback on. Every thing was absolutely exceptional starting from how the host had planned for our arrival, with name cards directing us to the cottage and welcome not on the main door. The property was big, clean, and comfortable. Nice kitchen, and bathrooms. Its very difficult to find 2 bathroom properties in Interlaken, this is one of them. The location is excellent, just a few minutes walk from Interlaken West station, we walked with our suitcases and very elderly parents to the property. A grocery store is right next to the front gate of the property, Coop supermarket is just a few minutes walk, and a beautiful water stream runs right next to the property. The host Matt is excellent in his communication, and will make sure that you do not face any issues during your stay. Restaurants are right next door as well.

Stayed in July 2025

The pillow wasn’t very comfortable. Since my neck is sensitive, I woke up with some discomfort in my neck in the morning.

The apartment was perfectly located, with everything within easy reach and stunning views all around. I would definitely stay there again if I come back to Interlaken.

Stayed in August 2025

Good accomodation. In a good location. Very clean and tidy with everything we needed. Great instructions from host for getting in etc. Would happily stay again.

Stayed in June 2025

Not much to say.

Location and space and calm green environment with the river closeby

Stayed in June 2025

The location was excellent and in a lovely area. Our host was also really helpful and friendly. It was spacious, comfortable and had sufficient amenities. Thank you, we really enjoyed our stay in Interlaken :)

Stayed in June 2025

not enough hot water, espacialy in kitchen.

Good washing and drying mechine, enough spacing for 6 people,

Stayed in July 2025

It’s a no brainer that we will choose this property whenever we will visit interlaken again. We spent some lovely evenings at the Bank of stream which are etched in our memories.

Stayed in June 2025

Provision of shower for senior people. Bath tub is not ideal.

Great location and ambiance. Clean and comfortable beds.

Stayed in June 2025

nothing.

It’s homey, so clean! A peaceful place in the middle of busy town of Interlaken. Owner provided 2 electric fans. Owner responds fast and we felt so welcome with all the signs he placed along the property to get to our apartment Easy 5-15 walk to restaurants, train/bus stations, park, souvenir shops, and 7/11 store is just right in the corner. Dryer and washer were so useful for us. The instructions/suggestions/ tips provided were clear.

Stayed in June 2025

Check-out time is at 10.00

Location, style of the house

Stayed in June 2025

Fantastic location just second’s from the centre , very nice and clean with everything you need , lovely socialising area in the kitchen , and very. Good communication from owners , I never make reviews but was compelled to review our stay as it is a hidden gem

Stayed in June 2025

Nothing

Everything was perfect for our stay: the accommodating host, the picturesque view, the fully-equipped kitchen, etc.

Stayed in May 2025

Had an excellent stay at CityChalet during my stay! Communications leading up to our arrival was excellent and our check-in was a breeze. The route to our chalet took just 10 mins from Interlaken West station. The rooms were spacious and comfortable for our family of five. Facilities provided are all in working condition. We had a blast!!

Stayed in June 2025

Everything is good

Very nice unit and very comfortable for family and group

Stayed in May 2025

Hard to figure out the appliances

Spacious and clean. Host very responsive location fantastic

Stayed in May 2025

Although it was well managed and planned, but still I would recommend to appoint at least one person to manage the needs of the guests.

Excellent location!! River flowing near and mountains in the back sets a perfect mood for the holidays. Property is well maintained and has a vintage charm.

Stayed in May 2025

Lovely two floor apartment in a great location near Interlaken West station. It's in a very quiet cul de sac next to the river and surrounded by back gardens. Plenty of room for us all, plus a balcony, and we appreciated the well equipped kitchen so we could cook proper meals. The host family was very helpful eg in promptly providing an extra key for us.

Stayed in May 2025

Pillows are uncomfortable - too soft

Great location, Great host, excellent experience

Stayed in March 2025

Nothing to dislike

Stayed in March 2025

The driveway to the Chalet could benefit from more light. It gets pretty dark around the area and the lights that were there was not sufficient (in my opinion), and was only activated by motion. We arrived late, so when we got there, we could barely see where the Chalet was from the main road. Beds could have been more comfortable. Would have liked fluffier pillows.

It was spacious! I was traveling with my family of 15 so we had the entire 2 (2.5 :) floors of the Chalet - 8 upstairs and 7 downstairs, and it was spacious enough for all of us. The kitchen had all the necessary appliances/silverware/plates etc. Made it easy to stay in and cook for the most part of our stay. Relatively close to the Interlaken West train station (~ 5 min walk). View of the surrounding mountains during the day was beautiful! Close to the main road and shops; just wish the shops in Interlaken didn't close so early during the winter.

Stayed in December 2024

Fantastic location. Good set-up for a family. Nice duplex apartment.

Stayed in February 2025