It’s a bit impersonal when you arrive after reception closes eg 8pm and there’s no one there to greet you. Not air con in my room (317) which made it a very noisy night with windows open and the town in party mode. Loud men and women shouting during the night.

The breakfast was very nice. Everything was very clean. Clear instructions for coming in late (reception closes earlier than 8pm).

Stayed in August 2025

noisy, rooms to the street are noisy.

close to old city.

Stayed in July 2025

The location is great a short walk from the train station overlooking the river and right next to the Aldstat or old town also only a very shot walk to the cablecar up to the mountains. A very warm and helpful welcome at reception. They had been so kind when I had to change my dates last minute. Big room very comfortable and clean and a great breakfast. Perfect for visiting this lovely city.

Stayed in June 2025

Our friend was in a room facing the street and it was extremely noisy after midnight. I think there is a club/bar across the street

Nice location, central, next to the river.

Stayed in June 2025

It's quite obvious the rooms have seen better days. Also, the cleaning crew hasn't been thorough. I expected a higher cleaning standard.

All staff members I interacted with were professional and helpful. You can see it's a family business and everyone tries to contribute.

Stayed in May 2025

No kettle in room. Wooden floor was carpeted, yet a bit squeeky. In summer time would be noisy with open windows as room windows were towards a busy street (was not an issue as I was visiting in winter).

Good location, free parking (limited places), friendly staff, good breakfast. Room was clean, beds comfortable. Decent room size.

Stayed in January 2025

Booked the riverside room. Big mistake. View was great but the noise from the river was just too loud.

Everything was clean & professional. Breakfast was very good.

Stayed in October 2024

Nothing to comment upon.

Location and room quality excellent.

Stayed in September 2024

The hallways to the room were very plain - just white walls and dark doors. Maybe a little decorating would make it more inviting.

Even though my room was on the street side - it was very quiet that night. There was a train whistle at 0630 AM the next day but i probably could have heard that from most of the hotel. The wood flooring in the room was beautiful and clean and the bathroom was very clean also. The room was large for a city room and had a desk area.

Stayed in September 2024

Located right on a busy intersection and there’s no a/c so we had to have the windows open at night and it was kind of noisy until late. Breakfast was not particularly impressive but free.

The location was excellent, just across the street from the Old Town, on the bus line and only about a 10–15 minute walk to the train station. Room was clean and comfortable.

Stayed in July 2024

Room was stiflingly hot. As an Australian I can make this remark with credibility ;) Temps outside were only mid to high 20’s and the room does have double glazing. They provide a fan which is very helpful. Flip side, they’d be super cosy in winter.

Location, view was great, staff were lovely, room was modern, breakfast “included”.

Stayed in July 2024

My room was facing the street and there is a bar right in front. A bit noisy as it was a saturday night.

Excellent location. It is right beside the "river" which comes from the mountains, an excellent surprise for me.

Stayed in July 2024

The noise. The night I stayed, Switzerland won the Euro cup one match and the people down the road was shouting and making noise. it is not a problem when you close the window but it was very warm so I had to open the window time to time and the noise was unbearable. there was no fan or AC in the room. no basin in the room to fill water to drink. but the staffs down at the restaurants are so nice to fill the bottle for me.

The Staffs are very good and helpful if you speak a little bit of German. The breakfast was amazing with lots of options available. the hotel location is amazing in the middle of Chur, very closed to bus and train station.

Stayed in June 2024

No air conditioning & room was very hot although outside temperature was very cool. We had to leave windows wide open but this was scary due to fact a very fast flowing river was right below the room windows. Also many flies came into the room bc no screens. I would not stay there with small children. Additionally, the desk person also worked in the restaurant so it was tough to find someone to answer questions.

It was a pretty building from the outside, had a very good breakfast.

Stayed in July 2024

A kettle and cups for tea/coffee would have been appreciated.

A pleasant hotel close to the town centre. Very comfortable and clean

Stayed in June 2024

Could have done with another pillow but also we should have asked!

View from room was amazing! Helpful host. Good facilities.

Stayed in June 2024

Location

Clean, close to train, restaurants and shops.

Stayed in June 2024

The Plessur River ran literally outside our hotel room window. It was such a beautiful view.

Stayed in May 2024

Nothing

Nice staff, Good location

Stayed in March 2024

Advertised a view but we just looked over internal area of hotel. Unclear how sauna charge worked. Feather pillows which we did not know about..

Good size room. All very clean and tidy. Staff helped get discount for local cable car. Gluten frei muelsi and cereal available at breakfast.

Stayed in February 2024

We ate in the restaurant on our second evening and all had the Raclette. It was very disappointing, presentation was poor and unappetising. Not good value for money. To me it was just a pool of melted cheese with a few potatoes, silverskin onions and gherkin slices.

This Hotel ticked all the boxes for location, cleanliness, excellent breakfast, great coffee.

Stayed in February 2024

Breakfast could have more variety

The location was great and the staff was very friendly

Stayed in December 2023

Centrally located and free parking if available. The vibe and ambiance in the room, the breakfast area, and the lobby is nice. Just opposite to the old city so we could find many pubs and restaurants and explore the old town from a short distance.

Stayed in October 2023

A little dated

Great location

Stayed in September 2023