Recensioni su ibis Chur 3 stelle

Dear Mr. Vetrugno, Thank you for your review. We're very sorry to hear that your stay was disturbed by noise and dust. Please note that the construction work and early noise originated from a nearby McDonald’s site, which is unfortunately outside our control. That said, we completely understand how frustrating this must have been and sincerely apologize for the inconvenience. We appreciate your understanding and hope to welcome you back under quieter circumstances. Best regards, Team Hotel Ibis Chur

Dear Mr. Vetrugno, Thank you for your review. We're very sorry to hear that your stay was disturbed by noise and dust. Please note that the construction work and early noise originated from a nearby McDonald’s site, which is unfortunate… Mostra altro

Dear Riccardo Thank you very much for your review, even if it was not entirely positive. The fact that a container was delivered at five o'clock in the morning is unacceptable. We will lodge a complaint with the construction company. At this point, we can only apologise to you. We hope you will give us another chance on your next visit to Chur. We guarantee peace and quiet once the building site is finished! And you can be surprised by a brand new terrace. We are already looking forward to it! Until then, we wish you all the best! Best regards Sandro Münger General Manager

Dear Riccardo Thank you very much for your review, even if it was not entirely positive. The fact that a container was delivered at five o'clock in the morning is unacceptable. We will lodge a complaint with the construction company. At… Mostra altro

Dear Ilaria, Thank you so much for taking the time to share your feedback following your recent stay with us. We're truly pleased to hear that you found our location convenient, the space clean and comfortable, and our team friendly and welcoming. It’s wonderful to know we provided a positive experience for your stop in transit. We also appreciate your ratings in the different categories, and we’ll certainly take your comments into account as we work to improve further, especially in areas like our facilities and overall value. Your input is very helpful to us. We hope to welcome you back again in the future—whether for another transit stop or a longer stay! Warm regards, Team Hotel Ibis Chur

Dear Ilaria, Thank you so much for taking the time to share your feedback following your recent stay with us. We're truly pleased to hear that you found our location convenient, the space clean and comfortable, and our team friendly a… Mostra altro

Dear mattefb, Thank you for sharing your feedback and for choosing to stay with us. We’re pleased to know you appreciated the cleanliness, central location, and the comfort of the bed—your high ratings in these areas mean a great deal to us. It’s also encouraging to hear that you found the overall value satisfactory for the area. We’ve taken careful note of your comments regarding the facilities and overall comfort. These are important aspects of the guest experience, and your input will certainly guide our ongoing efforts to improve. We hope to have the opportunity to welcome you again in the future, and to offer you an even more enjoyable stay. Best regards, Team Hotel Ibis Chur

Dear mattefb, Thank you for sharing your feedback and for choosing to stay with us. We’re pleased to know you appreciated the cleanliness, central location, and the comfort of the bed—your high ratings in these areas mean a great deal to … Mostra altro

Dear Antonella Thank you very much for your review and your positive feedback on our location, breakfast, cleanliness, and amenities! We are delighted to hear that you enjoyed your stay and appreciated the large TV. We are sorry to hear that there was noise disturbance on the balcony late at night. The comfort and rest of our guests are very important to us, and we will reinforce our policies to ensure a more peaceful night's sleep. If you ever experience any inconvenience in the future, our reception is available at any time to assist you. We would love to welcome you back soon! Best regards Team Hotel Ibis Chur

Dear Antonella Thank you very much for your review and your positive feedback on our location, breakfast, cleanliness, and amenities! We are delighted to hear that you enjoyed your stay and appreciated the large TV. We are sorry to hear th… Mostra altro

Dear Giovanna, Thank you for taking the time to review your stay with us. We are pleased to hear that you enjoyed the clean and cozy room. At the same time, we regret that you were disturbed by the noise levels in the room. We take your feedback regarding the soundproofing very seriously and will consider this as we look to improve the comfort of our guests in the future. We would be delighted to welcome you back in the future. Please don't hesitate to reach out if you have any further requests or questions. Best regards Ibis Chur Team

Dear Giovanna, Thank you for taking the time to review your stay with us. We are pleased to hear that you enjoyed the clean and cozy room. At the same time, we regret that you were disturbed by the noise levels in the room. We take your f… Mostra altro

Dear Aline, Thank you for taking the time to share your feedback. We are glad to hear that you liked the clean room with a terrace. We are very sorry that the breakfast did not meet your expectations and that the baked goods were not up to standard. We take your feedback seriously and will review the breakfast offerings and quality of the baked goods to ensure such issues are avoided in the future. We also apologize for the way the issue with your dog was handled. Our goal is to treat all guests with respect and courtesy, and we regret that this was not the case in your experience. Out of consideration for other guests who may have concerns about pets during breakfast, we kindly ask that pets not be seated at the tables. We will ensure that such requests are communicated more respectfully and discreetly in the future. Thank you for your understanding, and we hope to have the opportunity to welcome you again despite these inconveniences. Best regards Ibis Team

Dear Aline, Thank you for taking the time to share your feedback. We are glad to hear that you liked the clean room with a terrace. We are very sorry that the breakfast did not meet your expectations and that the baked goods were not up t… Mostra altro

Dear Vincenzo, Thank you for your fantastic 9.0 review! We’re delighted you found your room cozy and enjoyed the comfort, cleanliness, and exceptional service from our team. We appreciate your feedback regarding value for money and will continue working to ensure every stay feels worthwhile. It was a pleasure having you, and we hope to welcome you back soon for another great experience! Best regards, Team Hotel Ibis Chur

Dear Vincenzo, Thank you for your fantastic 9.0 review! We’re delighted you found your room cozy and enjoyed the comfort, cleanliness, and exceptional service from our team. We appreciate your feedback regarding value for money and will c… Mostra altro

Good Day Mr. Lorenzo, Thank you for sharing your thoughts about your recent stay with us. We appreciate your kind remarks on the staff, cleanliness, and location of our property. We understand your concerns regarding the additional fees for pets and parking. While these costs help us maintain high standards for all guests, including those with pets, we will certainly take your feedback into consideration as we continuously review our pricing and services. We value your input and hope to have the opportunity to welcome you back in the future, providing a more satisfying experience. Best regards, Sandro Münger Team Hotel Ibis Chur

Good Day Mr. Lorenzo, Thank you for sharing your thoughts about your recent stay with us. We appreciate your kind remarks on the staff, cleanliness, and location of our property. We understand your concerns regarding the additional fees f… Mostra altro

Good Day Mr. Eugenio, Thank you for your feedback and for highlighting our staff's courtesy, cleanliness, and other positive aspects of your stay. We’re glad you found our hotel a good base for visiting the area. Regarding your comment on the pricing, we always strive to be fair and transparent with our prices, including for breakfast. We continuously review our offerings to ensure we provide good value for money, while maintaining the high standards of service and comfort our guests expect. We appreciate your input and will consider it for future improvements. We hope to welcome you again! Best regards, Sandro Münger General Manager

Good Day Mr. Eugenio, Thank you for your feedback and for highlighting our staff's courtesy, cleanliness, and other positive aspects of your stay. We’re glad you found our hotel a good base for visiting the area. Regarding your commen… Mostra altro

Dear Patrizia, Thank you for sharing your experience with us. We're glad to hear that you found our hotel convenient, especially with the parking and the ability to stay with your dog. We apologize for the inconvenience you faced with the air conditioning and the lack of signage in Italian. We will work on improving this to make it easier for all our guests. We're also sorry to hear about the noise from neighboring guests. We understand how important a peaceful stay is and will remind our guests to be considerate of others. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay. Best regards, Sandro Munger Hotel Director

Dear Patrizia, Thank you for sharing your experience with us. We're glad to hear that you found our hotel convenient, especially with the parking and the ability to stay with your dog. We apologize for the inconvenience you faced with… Mostra altro