Reviews of Charmant studio au centre de Saas-Fee
Bielmattstrasse 9, 3906 Saas-Fee, Switzerland
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Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in February 2025
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewVery nice suite and location
The property was unable to give me the Free Saas Tal Card that gives access to all the cable cars. They gave me cards with other people's names that were not accepted by the cable car operators. The free cable car ticket is one of the main attractions from all hotels in Saas Fee. This was an expensive disappointment!!! I paid heavily
Hello Douglas, Thank you for sharing your feedback. We’re glad to hear that you liked the suite and the location of the property. However, we would like to clarify the situation regarding the SaastalCard. As stated prior to your arrival, the SaastalCards, which grant access to the cable cars, are not provided automatically by paying only the tourist tax in Saas Fee. According to local regulations and procedures, the cards are available for an additional charge. We understand your disappointment, and in good faith, we still provided you with the cards without asking for the payment that is typically required for them. Please also note that the property itself is a charming, renovated studio in the heart of Saas-Fee, just a 4-minute walk from the parking lot and located in a lively shopping street. The studio is fully equipped with a kitchen and a cozy dining area, making it an ideal place for your stay. Thank you again for your feedback, and we hope to welcome you again in the future.
Hello Douglas, Thank you for sharing your feedback. We’re glad to hear that you liked the suite and the location of the property. However, we would like to clarify the situation regarding the SaastalCard. As stated prior to your arrival, … Show more