The only challenge for us was the arrival, The rest of our stay was lovely. We were very happy and hope to return soon.

We had some issues because we showed up late and arrived to the hotel instead of the apartments which wasn't clear from the instructions. Despite calling the emergency number we had to wait around for quite a while before someone responded. Then since we were in the wrong location, it was late and we were traveling with kids we got a cab to the apartment, which in the end was just up the hill, but it cost us 26CHF, which was quite steep for the distance traveled.

Stayed in August 2025

Quite a few stairs to climb but then ultimately the view is worth it across Zermatt towards the Matterhorn.

Fabulous views from this apartment of the Matterhorn. Perfect location to see the Matterhorn all day but especially at sunrise and sunset, The apartment is very spacious with lots of room. Three good size bedrooms with comfortable beds. The host was fantastic and arranged for us to be picked up and dropped off at the station. Easy walk into the town center and also for the mountain railway lines. The apartment was fully equipped. If you are visiting Zermatt would highly recommend this apartment.

Stayed in June 2025

The free coffee in a jar could have been a better brand.

The location and the view, it was amazing to wake up to the view of the Matterhore from the balcony.

Stayed in December 2024

Nice hotel view

Nice view of Mattherhorn but the apartment is on upper hills, is not convenient for old age people and children, must order a local taxi cost Swiss franc 30-35 per ride

Stayed in December 2024

Nothing.

The apartment was very nice. It was spacious for our family of 5, very clean, and nice spacious balkon with fantastic view on Matterhorn. Staff was very friendly !

Stayed in October 2024

Two points to improve the safety: 1. There is a small raised platform around the fireplace which can easily trip people as it is located in the way when one enters the sitting area. A potential hazard, especially for kids who like to run around. Adults trip themselves at times too if not paying special attention. I placed a board game at the corner to raise alertness of the potential danger. Still one of my friends almost tripped over. Strongly suggest to have it reduced in size, if not removed, for the sake of safety. 2. The shoe rack was a bit too long to be put outside the toilet, making the corridor a bit narrow. One of my friends hurt his knee as a result by bumping into the corner.

Commanding a wonderful view of Matterhorn and the village of Zermatt. Fully equipped kitchen, clean and quiet inside. Just 10 minutes’ walk to the train station by using the lift inside the Sunnegga Blauherd Rothhorn Funicular station.

Stayed in June 2024

TV did not work. Wanted to watch EuroCup or movie after long hike but never worked.

The location, view, clean, kitchen, comfortable beds. Matterhorn view was amazing.

Stayed in July 2024

Nil

Everything's perfect. Complete facility. We even had our own cheese fondue. Caroline is very welcoming and responsive. The driver that picked us up was very helpful. Very good view of the Matterhorn. Would definitely come back here to stay.

Stayed in June 2024

Amazing views, very comfortable home, well equipped. Very good place for a family or larger groups.

Stayed in May 2024

4th bedroom is smaller than the others and is situated off the third bedroom. Ok for families though.

Easy access to Sunnegga uplift. Large comfortable apartment suitable for 8 adults. Well equipped kitchen. Great view of Matterhorn.

Stayed in March 2024

I did not receive details about key handover. I called a few times and no answer on the phone or WhatsApp. Eventually I walked down to the sister hotel and there was someone who handed over the key (which it was in the apartment)

Stayed in November 2023

The pillow is to thin.

The best apartment

Stayed in November 2023

Good view to see Matterhon

Stayed in October 2023

The apartment is on the mountain and mine on the 3 rd floor.It’s very hard for walking up.

The scenery of Matterhorn’s very beautiful from the balcony

Stayed in September 2023

No breakfast. A little bit of a walk up the hill, but hey, Its zermatt!

Stayed in September 2023

View, space, equipments are good! You could directly see the Matterhorn at the balcony. Find the elevator location to the hotel will be useful!

Stayed in August 2023

Good view. Big balcony. Not far from main street. Walking or use elevator from Sunega station.

Stayed in July 2023

The only downside to the apartment is there isn't an easy way to get there without a taxi. The elevator up from Sunnegga Blauherd Rothhorn Funicular Station made access much easier, but it is not open all day. Having an access pass (like Hotel Cervo) would be very helpful. Otherwise, it's a decent hike up the road. The property made this very well known that it was not a short walk, so we knew this ahead of time.

The apartment was beautiful. It was clean, had plenty of space and had amazing views of Zermatt and the Matterhorn. We sat on the balcony and enjoyed the views in the evening, and we woke up in the morning to the views of the Matterhorn as well.

Stayed in May 2023

Nothing.

The apartment commands a wonderful view of Matterhorn from its big and comfortable balcony. Seeing the sun's first rays lighting up its peak was the highlight of our stay in Zermatt! Thank you. Inside, the apartment was spacious and clean. The rooms are nicely-decorated with a Swiss touch. Kitchen was very well-equipped. Fondue and raclette sets are available but there is no lighter. The location is fine as long as you don't have big suitcases as there are two flights of stairs to climb.

Stayed in August 2023

location is really nice

Stayed in July 2023

property is nice

Stayed in May 2023

Nothing

Matterhorn view, big terrace, big room, very clean, nice staff. we definitely love this place.

Stayed in June 2023

The beds were a little small. Also, the mattress and pillows were too soft and not comfortable to sleep in.

The amenities provided inside the apartment, like towels and kitchen utensils were good.

Stayed in May 2023

Amenities, full kitchen, everything

Stayed in May 2023