Reviews of Chalet Medi 3 stars
Untere Mattenstrasse 22, 3920 Zermatt, Switzerland
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAll was great. Very reasonably priced, very well located and friendly owner. Very comfortable. Just what I needed for an extra couple of days in Zermatt.
Nothing.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe location is very close to the station. 5 min walk. And the apartment was very clean.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewProperty was very clean, very modern, very spacious and a very nice location.
Nothing
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewI spent a truly wonderful night in this warm and welcoming apartment. It was incredibly cozy and just a short walk from where the iconic black-nosed sheep can be seen — the value for money was honestly unbelievable! The apartment had everything I needed and more: not just the basics like a hairdryer, but also a microwave, fridge, kettle, toaster, full set of dishes — everything was thoughtfully provided. The host was incredibly kind and helpful, taking care of every request with such attention and warmth. If I ever return to Zermatt, I’ll definitely stay here again. A fantastic experience from start to finish!
No
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in March 2025
Verified reviewLocation is good. Very close to the train station and to the lift. Also it is difficult to find cheaper.
The room was once part of the owner’s apartment and was separated by a door. You can hear the owners sometimes and it makes feel like there is no privacy in the room.
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified review- Convenient location near the train station and a supermarket. - The old man host was welcoming and friendly when I checked in.
Sorry but these are some serious issues that has to be fixed effective immediately: - They expect guests to do the cleaning. I paid to stay here, not to do the host’s job. Take out the trash? Strip the bed? If I wanted chores, I would’ve stayed home. - The trash situation is ridiculous. I walked around like an idiot for 10 minutes with a bag in my hand, looking for a trash bin. I then found out they offer single trash bag for 2.5 CHF. Seriously? - Check-out at 9:30 AM. Who does that? The global standard for hotels and accommodations is 12:00 PM, yet here they kick you out as if you’re some factory worker finishing a night shift. Absolutely ridiculous. - The woman at check-out was rude and dismissive. The check-in experience was fine, but the way I was treated when leaving made the entire stay feel unwelcoming. - The Wi-Fi is useless. Google Maps wouldn’t even load. Forget trying to get any real work done. - The bed is awful. It’s so soft you sink right into it. The pillow? Might as well not be there. The hospitality industry in this area has become a joke—they charge for every tiny thing they can think of.
Note: when booking, the house rules and check-out were communicated to you. The WiFi worked perfectly for the other guests. We hope you were still able to enjoy a nice day in Zermatt.
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewGood price. Good location. Good room.
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewEverything is amazing
One thing only is the check out very early. But they were fantastic and friendly.
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewThe room feel just like home. There is eveything you need there. But prepare your own shampoo.
Nothing
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewGood communication and easy check-in
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewProximity to train station and ski bus station and the coziness of the place.
Mattress of the bed way too soft, not very comfy for me.
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 7 November 2024 · Stayed in November 2024
Verified reviewspacious, clean. well stocked kitchen. easy to locate.