Cleaning can be done even better. We had no issue overall until we had an issue with clothes dryer, we realised the filter was not cleaned and condensation water container was not emptied regularly.

It is spacious for 2 families and convenient to access train (10mins decent walk) and bus (2-3mins walk to bus station). We enjoy the tranquility of Jungfrau Penthouse a lot. Kitchen is fully equipped. And Sofia and the team is very responsive to any questions we had. Appreciated.

Stayed in August 2025

We had everyday frustration with all the appliances. There were no instructions, when we asked for them we were told to go on line! All appliances are top of the line but difficult to operate. Having 4 children we needed to wash and cook every day. We only had 1 bath towel and 1 hand towel per person for a 6 day stay! When asked for more we were told that we had to pay!!! THAT IS NOT ACCEPTABLE FOR A LUXURY APARTMENT! We also had to pay for a grill!

The penthouse was very spacious, with comfortable beds,sofas and dining table.

Stayed in July 2025

Too far from the city, but very private

Very huge room Good function with fully equipped kitchen, washing machine and dryer 3 bedrooms and 2 bathrooms Carpark underground parking, very convenience for raining or snowing day

Stayed in April 2025

One toilet didnt have locks/key so it was practically not usable.

Easy self checkin, nice location in the heart of Wilderswil. train station was 10-15 mins walks away.

Stayed in May 2025

The dish washer seems too old!

The location and the size of the property was good for 2-3 families!!

Stayed in May 2025

Quality of pillows can be better.

This spacious Apartment is well equipped, modern superb nice Swiss kitchen and complete utensils, dishwasher and cook wares.. Washer, Dryer were perfect. Staff Sofia was responsive to our queries. Parking on site.

Stayed in April 2025

The flat is just terrific. It might be the nicest place I've stayed ever. Plenty of space for a large group, and honestly much more space than we needed as a family of five. It's pricey - we ended up booking it due to limited availability elsewhere - but overall it was absolutely worth it. Clean, comfortable space. Terrific views. Nice furniture and amenities. Wilderswil is a great place to stay - outside of touristy Interlaken, surrounded by mountains, and away from the crowds at some of the other destinations in the area. We thought it was the perfect middle ground. There's a bus running every 15 minutes that connects to Interlaken West, and a 10 minute walk to the train station for easy access to Interlaken Ost, Lauterbrunnen, and Grindelwald.

Stayed in January 2025

We didn't have anything to complain about!

This was a great accomodation for our needs (4 adults, 4 teenagers) and the whole apartment and facilities were fantastic for our 4d3n visit. We reached in the late afternoon and it was easy to find on google maps with instructions to check in clear and easy to follow! The apartment was as advertised and a really nice and roomy size for our whole group. We really enjoyed the whole experience. Entirely satisfied during the entire duration of our stay. We had parking, wifi, laundry, more that enough cutlery/crockery, and nice, large rooms for everyone. There's also a nice little bakery a few mins walk and its just 10mins drive from the main Interlaken West train station.

Stayed in December 2024

No locks on bathroom doors and the dishwasher seemed worn out. Otherwise great stay

Spacious and well located in a quaint and charming neighbourhood. Easily accessible by train and buses. Beautiful views from the apartment

Stayed in September 2024

Bit far away from metro station

Sightseeing

Stayed in July 2024

The best place for large groups. The apartment is huge and has all the desired amenities.

Stayed in May 2024

The couch is not really a sofa bed. Theres no basic shampoo or body wash provided.

Easy to find. Accessible. Great host! Very clean and perfect for big groups.

Stayed in April 2024

None

Quiet neighborhood, near the train station, most wonderful view of the alps from the room, complete amenities and responsive staff

Stayed in April 2024

Very spacious, especially when traveling with several small kids. Lots of place for them to play and run around.

Stayed in January 2024

There is only 1 park available for a family of 3

Stayed in December 2023

Everything was organized and clean. The department contains everything, what man needs from the simplest things to the most necessary ones. My kids told me they want to live here because the department is very large und tidy. The Host was very friendly and she had give me the required information in advanced step by step in very convenient und professional way. The location was also perfect for the sightseeing in the area, there’s also Supermarkts nearby. The locals were very friendly und welcoming

Stayed in October 2023

No toiletries.

Very spacious and clean.

Stayed in October 2023

Overall the apartment was clean. But not 100%. Could be better.

Stayed in September 2023

NA

The property was at excellent location and the best things it’s really spacious

Stayed in September 2023

a bit difficult to find the entrance because there are 2 buildings

located in a quiet town with a great jungfrau view, have enough kitchenware to make your own meal. A very big apartment with enough space for big families

Stayed in July 2023

It was a bit tricky to find the lodge at first and it was hot and only two fans were provided. There were three bedroom and lounge so atleast 4 fans should have been provided.

Space was good for large family to stay and all necessities were covered.

Stayed in July 2023

There were no keys provided for the bathrooms/bedrooms. This made it impossible to lock the bathrooms when they were being used and cause some embarrassing situations!

Amazing location. Spacious chalet with a huge living + dining + kitchen. There were a lot of utensils and appliances provided in the kitchen. This made it a superb experience to cook+eat in the chalet.

Stayed in May 2023

Apartment has all the facilities we require. It's superb and spotless. The location is easy to find and easily accessible. I like everything about the apartment!

Stayed in April 2023

the apartment it self, all the amenities and the location

Stayed in April 2023