Did not eat breakfast there due to our schedule.

Stayed in September 2025

Great variety of breakfast

Stayed in August 2025

Could hear people shuffling around above us.

Location,breakfast, and staff! Very comfortable bed and pillows.

Stayed in August 2025

Nothing we didn’t like

Great location, lovely and comfortable rooms, nice balcony overlooking the city street.

Stayed in August 2025

*The main drawback: there is no air conditioning, and the fan provided in each room is quite weak *As a result, we have to leave the window open during the many warm nights in August, and street noise can be quite disruptive. *From 10 pm until the morning, there is no one at the reception.

A modest and slightly 'retro' hotel, but in a charming and very pleasant way. The location is perfect, right in the heart of the city. The breakfast is excellent, with a remarkable selection of vegetables and fruits. The dining room serves as a pleasant meeting place throughout the day, with free access to the coffee and water machines. The staff is kind and very helpful.

Stayed in August 2025

Only the fact that there were no AC, which was a significant inconvenience, having our stay in August. There was a fan though; The reception clerk instantly provided us with an extra fan, when we expressed the need of one.

The very friendly, very efficient staff. The breakfast is superb. The 24-hour complimentary tea and coffee. The excitement, very convenient location (close to the Central Station)

Stayed in August 2025

Really good hotel. Rooms comfortable (no air cond). Location perfect, close to old town, lake and transport. They have a dining area where a wonderful breakfast is served. The dining area is set up for guests to be able to microwave or store items in a fridge. Very good idea.

Stayed in August 2025

it was hot when we were there, and the fan was barely adequate. No air-conditioning on site

The location to the train station was excellent. It was very central to the sites of Lucerne. The breakfast was very tasty.

Stayed in August 2025

The facilities are a little old and the room was small but nothing that would keep me from staying there again.

The breakfast was quite nice, and the fact there was a lounge/dining area with a balcony and coffee/tea available all day was a nice surprise. They were very nice and provided a bottle of water every day during a heat wave.

Stayed in August 2025

The heatwave was clearly out of the control of the hotel but the management worked hard to improve our situation. We understand that local laws etc. mean that getting air conditioning into this area of Lucerne is very difficult.

The breakfast room was light and airy and attended to by two very helpful members of staff at all times. The food and drink was replenished constantly and the quality was excellent. During the heatwave our room location meant it remained hot day and night but the hotel worked hard to move us to a different/better room for which we were very grateful. The location was just excellent, being a 5 minute walk from the railway station and 3 minute walk to the Chapel Bridge.

Stayed in August 2025

Either AC, or a fan that works. The room was large. Had to keep the window open with all lights off so that mosquitos do not enter the room as there were no air conditioning. Very noisy people on the street around the hotel.

Reasonable breakfast, very large room compared to other European hotels. No AC and was difficult to sleep with the street noise, mainly loud people whole night. The provided fan did not work very well.

Stayed in August 2025

It was a heat wave when we visited, so we opened our window wide at night and powered up the fan that they provided to improve the air flow and temperature of the room (no AC, as is customary in much of Europe.) And here is where the trouble began: the night noise. Our significant sleeplessness was the only true drawback of what was otherwise a very enjoyable stay. The Hotel Central is located in a stretch of downtown with several bars and restaurants that are open well into the night/morning (especially on Friday and Saturday, the nights we had the misfortune to be there.) Inconsiderate people were talking very loudly, laughing and, at times, yelling and cheering, through all hours of the night. It might be a different story during the week, but the night noise was really a drawback.

The location is certainly convenient to Luzern’s train station: just a few blocks walk and easy to find, which is nice if you’re schlepping luggage. Three cheers for Natalia in reception, who allowed us to check in a bit early, resulting in a much-needed nap before going out to explore the small, charming city. Everyone in reception was cheerful and helpful. The “included breakfast” buffet had tons of options: juices, smoothies, yogurts, fruits, cereals, hard boiled eggs, multiple types of cheeses, breads & croissants and even a savory section with chopped veggies, olives and caprese salad (cherry tomatoes, basil, olive oil and small mozzarella balls). The dining area also featured a fridge for all guests to use (and stickers to label your items) and a no-host honor bar. The room was small but clean. Our twin beds were jammed next to each other. Bathroom was clean and large enough but could've used one more towel rack.

Stayed in August 2025

There was a heat wave when we stayed and there was no air conditioning but not many hotels have air conditioning and the weather was exceptionally hot.

Breakfast

Stayed in August 2025

The 24 hour coffee bar and microwave oven is so helpful us. The staff is super helpful in luggage and the tour suggestions. The ease to get to the train station is a plus.

Stayed in August 2025

There's only one type of quilt which is too thick in the summer unless you open the window to sleep, but if you open the window the street noise is too much for sleeping. I ended up buying a large travel towel in the train station and using it with the quilt cover. It would be nice if the hotel could provide a thin blanket in the summer.

The room is spacious compared with similar priced hotels. The included breakfast uses very fresh ingredients, I especially like the strawberries and blueberries. The 24 hour lounge that allows us to bring our own food is another highlight during our stay. The location is excellent, a 5 minute walk to the train station, 2 minutes walk to the lake. The staff is friendly and helpful, let us borrow umbrellas on rainy days.

Stayed in August 2025

Great location, nice breakfast.

Stayed in August 2025

Easy walking distance to trains, cable cars etc.

Stayed in July 2025

I am being picky, but my room was next to the stairs, and if guests were heavy footed, and some were, I could hear them thumping up and down the stairs.

The breakfast was good, and the breakfast staff were quick to restock food that had run low, unlike another hotel I visited during my trip, the breakfast room was not being packed up 30 minutes before breakfast was over! The breakfast room gets a little crazy and busy between 7-8am, but the staff were amazingly patient with some demanding guests. I am always gobsmacking by how rude guests can be. The room I stayed in was great, clean and had everything I needed. Whilst it didn’t have a mini-fridge, the fridge in the breakfast room was available to put things in if needed. The staff were easily the most friendly staff of my 7 week trip to France and Switzerland. I was warmly welcomed and given time by reception when checking-in, everything explained well, and I felt that if I had any other questions they were more than approachable to ask. A big thank you for the chocolates left on my bed to wish me a happy birthday during my stay… little things like this make a wonderful difference.

Stayed in July 2025

No air conditioning like many places in Europe

Awesome breakfast. Very nice staff. Large room for a family.

Stayed in July 2025

great breakfast

Stayed in July 2025

No a/c meant I had to open the windows, street noise is very loud, ear plugs required for sleep. Water pressure is strong in shower and tends to blow curtain out causing flood on bathroom floor.

Location of the hotel is excellent, close to train station and Old Town. Room was modern and well maintained and clean. Breakfast was free and many options to choose from.

Stayed in July 2025

Central, close to main train station and piers

Stayed in July 2025

Great central hotel Nice and clean Brilliant arrangement with free coffee and water really appreciated it

Stayed in July 2025

Couldn't really fault the accommadation and staff.

Welcomig staff, excellent lounge area for use at any time with free coffee/tea and fresh apples provided. Fan provided in bedroom was a blessing.. Very convenient location to train station and buses /trams.

Stayed in July 2025