Untere Wiestistrasse 8, 3920 Zermatt, Switzerland
#256 of 494 hotels in Zermatt
Guests' ChoiceBased on 53 apartment reviews
8.6Cleanliness
8.9
Comfort
9.1
Location
8.7
Facilities
8.8
Staff
8.5
Value for money
7.5
Free WiFi
8.0
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Showing 1 – 25
Reviewed: 25 February 2025
Mark
United KingdomThere was very little to complain about - our apartment unfortunately had a street lamp right outside, that makes it quite bright at night even with the roller blinds down. Darker roller blinds, and an extra pillow or two, would’ve made it even better.
A lovely spacious apartment in a great location for the Sunnega skiing area - it’s just a short walk to the lift area. The apartment was very comfortable, had cooking facilities, and a nice spa area on the basement floor. The ski room was well heated.
Stayed in February 2025
Reviewed: 11 January 2025
Jaclyn
CanadaThe spa wasn’t quite as nice as I expected, and the oven light flickers in the night. The heat was very difficult to adjust. Otherwise it was great!
We liked the apartment, it was nice having a little kitchen. Nice bathroom and the bed was pretty good. A good location though you have to hike up/down a small hill. We used the spa as well. The hosts were good communicators and there were lots of nice touches!
Stayed in January 2025
Reviewed: 2 January 2025
David
United StatesOnly issue we had was with the laundry machine - the instructions could have been a bit more specific and clear on how to ensure the money is accepted in the machine. We had to call the person a couple of times, and after they explained it to us, it was fine. But we looked at the documentation several times and it wasn't detailed enough.
Stayed in December 2024
Reviewed: 26 December 2024
Le
Australiavery nice and convenient equipment and facilities, good location and very kind staff.
Stayed in December 2024
Reviewed: 30 September 2024
Joe
AustraliaNo negatives
Very modern and beautiful apartment Everything in walking distance
Stayed in September 2024
Reviewed: 26 September 2024
Wing
Hong KongUnlike other apartments which I had stayed with, the provision of consumerables in this one is very lacking. For instance, we had to buy our own kitchen towels and black pepper. Also, as we are required to take out our own trash, clear indication of trash collection point close to apartment will be helpful.
The location is fairly close to train station and amenities such as groceries, with a beautiful and quiet surrounding. Rooms are spacious with a wonderful view of Matterhorn.
Stayed in September 2024
Reviewed: 9 September 2024
Natalie
AustraliaLocated in easy walking distance to the train stations, shops, restaurants and anything you need. Comfy bed. Good size room, good kitchen facilities, easy check in process. Very happy!
Stayed in September 2024
Reviewed: 10 August 2024
Bhavani
Hong KongWe found the location a bit far away from the town centre.
The apartment was in a quiet residential area and had all the necessary amenities
Stayed in August 2024
Reviewed: 24 July 2024
Tee
MalaysiaNo air conditioning
The kitchen is easy for cooking
Stayed in July 2024
Reviewed: 7 July 2024
Jane
United StatesThe location was fantastic - we could walk everywhere, and we had a view of the Matterhorn from the cute little back yard!
Stayed in July 2024
Reviewed: 29 January 2024
Tsz
Hong KongSadly the taxi from the apartment to train station was way too expensive, for a 10 min walk distance it needs 22 Franc. It would be much better if it’s somewhere close to 5-10 Franc. Also lacked a lighter or lighting fire tool so we cannot use cheese fondue tool properly
Very clean, staff was very helpful, a lot of cooking utensils are included
Stayed in January 2024
Reviewed: 3 September 2023
Wan
Hong KongClean and new. Good to have a room for relaxation. Can see the Matterhorn from the room.
Stayed in August 2023
Reviewed: 18 August 2023
Shobana
Malaysiaeverything was superb
Stayed in August 2023
Reviewed: 27 July 2023
Abhineet
SingaporeThe washing machine needed coins and didn't come with easy to understand instructions.
The view is excellent and the rooms are spacious. We were on the ground floor which had access to the garden. The location is also close to the station. The host was also responsive.
Stayed in July 2023
Reviewed: 25 July 2023
Shruti
Indianothing as such.
The property is awesome and decorated in a very modern way. All the facilities were perfect and in working condition.
Stayed in July 2023
Reviewed: 16 June 2023
Chin
SingaporeWalking up and down slopes enroute to apartment with many luggages is not easy. Otherwise ok.
Super large apartment with luxurious facilities and amenities.
Stayed in June 2023
Reviewed: 8 May 2023
Yew
MalaysiaVery beautiful, comfortable and strategic location apartment. The Wellness center jacuzzi, sauna and steam room really fun and relaxing. Kitchen is really fully equipped. We love it
Stayed in May 2023
Reviewed: 8 March 2023
Gudbrand
Norwaycould be better with a smart tv and possibly a new sofa, but bot really a problem
great views, kitchen and all over facilities
Stayed in March 2023
Reviewed: 1 March 2023
Julie
United StatesHad some trouble with the dryer door popping open, wished we had a microwave.
Beautiful homes, location, amenities, etc.
Stayed in February 2023
Reviewed: 23 February 2023
Philippa
SwitzerlandSpotlessly clean.
Stayed in February 2023
Reviewed: 13 April 2025
Malcolm
United KingdomBeds very hard - no pool - price v high for standard
Beds very hard - no pool , wellbeing facilities poor
Stayed in April 2025
Reviewed: 22 January 2025
Maria
United KingdomI will just say that we arrived at the hotel at 5pm, after 1 full day of skiing. We were naturally very cold and in desperate need of a shower. The water was at absolute freezing temperatures. The staff arrived to the building to solve the issue ASAP by switching the heater from gas to electricity "which costs a lot lot lot more", and they told us to wait for 1 or 2 hours until the water was hot again. At 12am (7 hours later) we still had no hot water. We missed our last dinner reservation and we went to bed dirty and cold. We complained with the owner as we didn't think that it was fair for us to pay the full price for that night given the lack of hot water. The owner claimed that this was a "Force Majeur" issue that couldn't have been anticipated and therefore they would not mitigate the damage at all. Whilst one could agree with the fact that it was a "Force Majeur" event, 1 or our 4 nights (and the last one) got completely ruined, we lost our reservation and we slept in poor conditions. We were not treated fairly. The owner made no effort in understanding us or mitigating our disappointment. Also, I had the feeling that this wasn't the first time of the season that they ran into this issue --- I would strongly advise not to choose this place as an accommodation. You may run out of hot water, but most importantly, as a guest you are not treated in a fair way.
The staff is very kind, very detail oriented and thoughtful.
Stayed in January 2025
Reviewed: 9 January 2025
Justine
United KingdomIt’s a studio not an apartment. Kitchen in same room as bed. Not “luxurious” as advertised, is more like Ikea. Thin towels. Room was cold when we arrived as heating turned off. Sauna downstairs took long time to heat.
Great location. Very clean.
Stayed in January 2025
Reviewed: 2 March 2024
Alex
United Kingdombroken cooker (unusable) and bath plug broken. more keys required - extra set of keys would have been helpful.
all great
Stayed in March 2024
Showing 1 – 25
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