Opiniones del Carlton Lausanne Boutique Hôtel 4 estrellas

Dear Gloria, Thank you for your feedback. We're delighted to hear that you appreciated our central location and cleanliness. Our hotel, located in a historic building dating back to 1906, does have some limitations regarding room sizes, which is clearly indicated on our booking site. Nonetheless, we offer a varied range of room categories, from our Classic rooms of 18 m² to Executive rooms of 22 m² and Junior Suites of 32 m², to accommodate different preferences and needs. We appreciate your comments and hope to have the pleasure of welcoming you again in the future! Warm regards, The Carlton Lausanne Boutique Hotel Team

Dear Gloria, Thank you for your feedback. We're delighted to hear that you appreciated our central location and cleanliness. Our hotel, located in a historic building dating back to 1906, does have some limitations regarding room siz… Mostrar más

Dear Antonio Enrique, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our convenient location and found it suited your needs. Regarding breakfast, we are currently working on adding more variety to our offerings, and we would love to hear your suggestions to help us improve further. For the internet, while it requires a mobile number for connection (a common practice in many hotels) our reception team is always available to assist if you encounter any issues. We strive to ensure a seamless experience for all our guests. We appreciate your feedback and hope to welcome you back for an even better stay in the future. Warm regards, The Carlton Lausanne Boutique Hotel Team

Dear Antonio Enrique, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our convenient location and found it suited your needs. Regarding breakfast, we are currently working on adding more variety to o… Mostrar más

Dear Ioana, Thank you for your kind comments! We’re glad to hear that you had an unforgettable stay at the Carlton Lausanne Boutique Hotel and that our team contributed to making your experience special. We will be sure to pass on your compliments to them. Additionally, we are pleased to inform you that renovations are planned for the near future to improve our facilities and enhance the overall guest experience. We look forward to the pleasure of welcoming you back on your next visit to Lausanne! Best regards, The Carlton Lausanne Boutique Hotel Team

Dear Ioana, Thank you for your kind comments! We’re glad to hear that you had an unforgettable stay at the Carlton Lausanne Boutique Hotel and that our team contributed to making your experience special. We will be sure to pass on your com… Mostrar más

Dear Carmen, Thank you for your feedback. We’re pleased to hear you enjoyed the location and found the room comfortable. We also want to let you know that renovations are planned very soon to refresh and enhance our interiors. We hope to welcome you back in the future for an even better experience! Best regards, The Carlton Lausanne Boutique Hotel Team

Dear Carmen, Thank you for your feedback. We’re pleased to hear you enjoyed the location and found the room comfortable. We also want to let you know that renovations are planned very soon to refresh and enhance our interiors. We hope to… Mostrar más

Dear Alberto, Thank you so much for your kind comments! We’re glad to hear that you had an amazing stay at the Carlton Lausanne Boutique Hotel and that our team contributed to making your experience special. We will be sure to pass on your compliments to them. We look forward to the pleasure of welcoming you back on your next visit to Lausanne! Best regards, The Carlton Lausanne Boutique Hotel Team

Dear Alberto, Thank you so much for your kind comments! We’re glad to hear that you had an amazing stay at the Carlton Lausanne Boutique Hotel and that our team contributed to making your experience special. We will be sure to pass on your… Mostrar más

Dear Valentina, Thank you for your wonderful feedback! We’re delighted to hear that you found our staff friendly and enjoyed the comfort of your room. For future stays, please feel free to let us know in advance if you prefer a room with a bathtub or a shower. We’ll do our best to accommodate your preferences. We look forward to welcoming you back soon! Warm regards, The Carlton Lausanne Boutique Hotel Team

Dear Valentina, Thank you for your wonderful feedback! We’re delighted to hear that you found our staff friendly and enjoyed the comfort of your room. For future stays, please feel free to let us know in advance if you prefer a room wit… Mostrar más

Dear Pilar, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay and would like to clarify some points. Upon reviewing your reservation, we can confirm that you were assigned two Executive rooms. These rooms are indeed larger than our Classic rooms. For your reference, our Classic rooms measure 18m², whereas our Executive rooms range from 21 to 23m². Regarding the air conditioning issue, we would have been happy to assist you if you had reported it during your stay. We could have arranged a room change or another solution to ensure your comfort. Similarly, if you needed help with your luggage, our team would have been available to assist. Regarding the breakfast, we focus on providing fresh, high-quality local products. Our breakfast pricing is aligned with the standard rates of other 4-star hotels in Switzerland. We are actively working on enhancing our offerings and appreciate any suggestions you may have. As for the parking, it is quite rare for our twenty or so spaces to be fully occupied. However, when needed, we always recommend the nearby Royal Savoy Hotel’s private parking as an alternative. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future. Best regards, The Carlton Lausanne Boutique Hotel Team

Dear Pilar, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay and would like to clarify some points. Upon reviewing your reservation, we can confirm that you were assigned two Executive roo… Mostrar más

Dear customer, Thank you for your message, which has captured our full attention. Indeed, we made a mistake; the hotel is responsible for providing you with the invoice for your stay. Please accept our apologies for any inconvenience caused. An email has been sent to you with this invoice. We hope to welcome you again in the near future. Best regards, Reception Team

Dear customer, Thank you for your message, which has captured our full attention. Indeed, we made a mistake; the hotel is responsible for providing you with the invoice for your stay. Please accept our apologies for any inconvenience cause… Mostrar más