View, restaurant, staff

Stayed in August 2025

Breakfast a little limited

Staff, Location, Pool, Rooms

Stayed in August 2025

We found the cost of food at the hotel a little on the expensive side and only ate there (outside of our pre-paid breakfast) once as a result. The pre-paid breakfast was good value though and had a good selection. A personal preference would’ve been for strawberries & blueberries to be available, and it was a little disappointing that staff weren’t able to satisfy a basic request for poached/scrambled eggs. The hotel’s location part way up a winding hill provides beautiful views but it is worth noting that a small part of the walk down to the town is not on pavement - to go up/down a section of the hill you have to walk on the road. This is obviously not the hotel’s fault and we safely walked up and down each day, but it is a potential safety issue that people should be aware of - particularly if you have small children and no car

We really loved our stay here. The staff, particularly on reception, were very friendly, welcoming and helpful. The building is a gem, really beautiful and very clean, the views from it are stunning. The pool is a good size and well maintained. The room was clean, well maintained and had everything we needed. The food at the hotel was very nice

Stayed in July 2025

Beds are a bit soft for us. Bathroom’s showers are small.

Beautifully renovated. Really sizable rooms. Great view of the lake and situated in a very quiet area. It’s on the hill but also only 10 min away from city center

Stayed in July 2025

the food in the restaurant was not so great- not so much flavour!

fantastic stay!

Stayed in July 2025

Nothing, except you have to check the bus times carefully if you don’t have a car.

A lovely hotel with excellent food and helpful staff in a beautiful setting. Highly recommended.

Stayed in May 2025

I wish the shampoo and hand wash were nicer. It didn't seem up to par as the rest of the amenities the hotel provided.

The amenities were absolute delight. It felt like a little paradise tucked away from the hustle and bustle of the downtown area. The staff were incredibly accommodating. Everything was spacious. Even the hotel's restaurant was delicious! We will definitely go back or recommend to our friends and family.

Stayed in July 2025

Minor point but the bar area was essentially the busy thoroughfare between the kitchen and the terrace. I would have better enjoyed a cosy and relaxing bar area located elsewhere in the building

The staff, the views, the fabulous food and wine, the comfortable and spacious room all made this a wonderful and memorable stay

Stayed in May 2025

It‘s very good maintained. Very good quality. Local products. Location perfect, view even better. Very generous breakfast. Diner also amazing with a lot of product from the garden, that’s on the property. Amazing swimming pool area with the view on the Viniard. I loved it.

Stayed in May 2025

Great location - wonderful views of Lugano. Fresh local products for breakfast. Comfortable room.

Stayed in May 2025

Loved absolutely EVERYTHING

Everything was amazing: first: the team: just outstanding, from reception, to housekeeping to the restaurant. Kind, professional, thoughtful, helpful and so patient. Second: the cuisine - absolutely delicious and stunningly presented. Locally sourced, a lot from their local garden and a fantastic menu of the day. A special thank you to Lorenzo, the sommelier and our waiter: the best! But really, everyone was amazing. And the breakfast!! So beautiful, delicious and creative, with loads of healthy choices. Third: the location. The view is stunning and perfect for climbing San Salvatore.

Stayed in April 2025

Everything. It almost felt like a 4* hotel. The view from the family room. Breakfast. Spacious parking accessible for higher cars. The furniture and interior style and quality. Even our baby received a proper and safe baby cot with a decent mattress (I emphasize this because in so many hotels this is not the case).

Stayed in April 2025

No gym

Very clean, dog friendly, and an excellent restaurant

Stayed in April 2025

This hotel is just amazing. The location, the facilities & the food are simply outstanding. And, most importantly, the people. Have already planned to return for a longer stay!

Stayed in April 2025

The window shutters, we couldn’t open them and if windy it was a bit dangerous

Lovely hotel away from the centre and higher up with excellent views

Stayed in February 2025

vibes of the hotel

Stayed in March 2025

The food was ok

The staff was very kind, the bed was very comfortable.

Stayed in February 2025

Nothing!

The staff, especially the receptionists were extremely accommodating and went above and beyond to make our stay exceptional.

Stayed in February 2025

Staff and location also comfortable

Stayed in January 2025

Very nice view very clean the staff was very friendly and helpful

Stayed in January 2025

All fine!

Beautiful hotel with stunning views of Lugano. Breakfast was good as well as the restaurant for dinner.

Stayed in December 2024

Poor breakfast. No vegetables.

The hotel is very nice.

Stayed in November 2024

For me it was perfect but if you are looking for a place a walking distance to Lugano center you may need to find something closer.

The property is located on a hill with a wonderful view over the lake Lugano. You can get there easily by car or public bus from Lugano Paradiso station. The rooms are modern, clean and spacious. The property has an outdoor pool which is fantastic if you want to relax in serene surroundings. Make sure to book your place for dinner if you want to dine at the hotel, otherwise there are some good restaurants a short walk from the hotel.

Stayed in September 2024

Very comfortable beds. Wonderful breakfast. Very friendly staff.

Stayed in October 2024