Location perfect.Food n/a

Stayed in September 2025

The breakfast layout was a tragedy. Far too many people, far too many seats squeezed into such a small area and if you wanted any eggs cooked outside what was provided then it was frowned upon.

The room was presented very clean, and due to the location, it was quiet.

Stayed in August 2025

Epic shower & the staff are super laid back & friendly

Stayed in August 2025

The only (slight) negative was that the mini bar was disconnected so we needed to take a medication that needs to be refrigerated down to the lobby. They told us that it's for energy saving.

Everything was beyond our expectations. The staff were awesome and helpful, the location couldn't be better and the room was very comfortable.

Stayed in September 2025

Both rooms were dark and restaurant tables are not enough, most of the days we had to wait for a table

The location was great, the staff were always helpful and the breakfast was good

Stayed in July 2025

We had a very good stay at NH Bern The Bristol. The staff were exceptionally friendly and professional, handling the steady stream of guests with efficiency and a smile. The hotel also provided a secure place to park our bicycles inside, which gave us peace of mind during our stay. The beds were very comfortable with soft linens, making for a restful sleep. The location was perfect for walking around Bern, seeing the sights, with plenty of places to eat nearby.

Stayed in May 2025

No bad comments

My stay was wonderful. Mr. Costa helped us with the check-in and from the very first moment made us feel at home. While we were waiting for our room, Mary welcomed us in the bar area and truly made us feel as if we were in our own home. We have been to France and Italy during this trip, but the experience at this hotel was, without a doubt, the best. Thank you, Mary, for making our vacation unforgettable and for representing the quality of this hotel so well. I hope the management values the excellent team they have. We will definitely be back!

Stayed in August 2025

No parking and very crowded area. Had to park 13 minutes walking.

Clean and comfortable. Newly renovated and good a/c.

Stayed in August 2025

Cleanliness of the room could have been better, there was a lot of dust in the corners, on the pipes, etc. Nothing major, but definitely an attention point.

- Very central location, 2 minutes' walk from the Parliament Building and within easy walking distance from the main attractions in Bern, including Marzili public pools, the Zytglogge clock, the Bear Park and Rose Garden, and the Aare river. Also very close to the central train station, and to some convenient (but expensive) parking garages. - Very comfortable bedding, fluffy pillows, silky sheets and duvets. The beds were very large and allowed for very good nights. - Excellent breakfast with a lot of variety (cold cuts, cheeses, fresh fruit and vegetables, yogurt station with toppings, pastry and bread station, hot dishes, like eggs and sausages) -Very easy to use and convenient app, to get tips about the city or to order missing amenities or refills for things like shampoo or toothpaste.

Stayed in August 2025

The staff were exceptionally helpful, nothing was too much trouble. Lovely hotel, we’d definitely stay again.

Stayed in August 2025

Very close from the station and good access to the city. Nice interior and enough space. This hotel have an air-conditioner in the room! This is really important for foreign visitors.

Stayed in August 2025

Very small thing - slow draining sink but I’m being super picky.

Central location, large rooms, comfortable bed, fabulous staff with great recommendations and the loaning of an aare bag to bob down the river

Stayed in August 2025

Great location, friendly staff

Stayed in July 2025

There are summer events in the square by the hotel that can go until 11pm; if you want to keep windows open it can be noisy. Windows closed it’s not really noticeable. Not the hotel’s fault!

Clean, comfortable bed, balcony was wonderful. But the best part was the excellent staff, especially Costa.

Stayed in August 2025

nothing

The location is great. Right in the heart of the city and walking distance from the train station. Very close to the main bus and tram stop. Breakfast was decent

Stayed in August 2025

The gym is small, the price is so expensive and not include the breakfast.

Location

Stayed in August 2025

Loud music from a short distance away until late at night. Telephone in the room not working and not repaired as promised.

Staff was very accommodating, friendly, courteous, professional, and exceeded my expectations. Located within a short walk of the train station, cafes, coffee shops, the Capitol, and many attractions.

Stayed in August 2025

The shower flooring a bit slippery , need to be careful . Room light quite dim but glad the bathroom light was bright. Mattress and pillows too soft to my liking.

Close proximity to Bern bahnhof. Quirky lobby decor with a bar . Room is big with ample furniture . There was a balcony in my room . Love the water pressure and availability of shampoo , conditioner and shower gel . Other amenities can be requested . Friendly and obligated reception staff .

Stayed in August 2025

The fridge wasn't cold. The hotel receptionist said it was supposed to be like that.

Great location.

Stayed in July 2025

The room’s bathroom didn’t feel like a 4 star hotel. There was a lot of leaking when showering. Also the hotel’s corridor and carpet’s floor didn’t feel like a 4 star hotel.

The location is simply perfect and the breakfast is amazing! The staff at the reception are also very nice.

Stayed in August 2025

The hotel is centrally located, just 100m walk from Bundesplaza where the parliament building is and where the fanzone was in Bern during Euro 2025. It is walking distance from the SBB train station which allowed me to visit the Materhorn and go to a football match in Bern that evening.

Stayed in July 2025

There was one day where I could not get my laundry done because the laundry service was full that day.

I stayed at the hotel for 11 nights during Euro 2025 using as a base as 6 matches I went to were in Bern and Thun. I used the gym most days and had coffee at the bar, but did not do the cocktails.

Stayed in July 2025

Great location. Quiet. Exercise facility.

Stayed in July 2025

Very clean

Stayed in July 2025