To be honest nothing really! I would totally recommend this place to explore the area around Lugano :)

The hotel is located within walking distance to the lake. Room was clean and spacious with a nice-sized balcony. Coffe and tea were always available (for free) at the entrance which was a nice surprise. Concerning the self-check in, everything is nicely planned in such a way that you find everything needed without having to contact the hosts. Hosts are locals so their tips were extremely useful :)

Stayed in August 2025

Very helpful and pleasant.

Stayed in August 2025

I really liked the calm area a little bit outside of the city centre but with the excellent Lugano-city card (you will receive when checking in), you have the bus near the hotel. I also appreciated the ceiling fan. Much better than air-condition and works very well. Breakfast was very good and nice to taste local products. I felt like at home and will definitely come back !

Stayed in July 2025

Unfortunately, it was very loud in the morning, when other guests in rooms above us or next to us woke up. Morover, the cleaning employees dont have to vacuum the floors before breakfast.

Great location close to the sea. Nice owners and lovely breakfast. Each request during our stay was realized.

Stayed in July 2025

Carrying big bags up the stairs was a bit tricky.

This is a great location for exploring Lugano, right beside the lake. There is a fabulous Lido 5 mins walk away and it's a lovely 20 min walk round the lake into the centre, where you can find boat trips and a beach where you can swim. It's a few mins by bus from the train station. I'd recommend a boat trip to Mocarte. We had a triple room (adult and 2 teenagers) with a balcony and had plenty of space. The breakfast was lovely. I would recommend this and will stay there again if I'm in Lugano.

Stayed in July 2025

Nothing… all good!

Location was within a reasonable walk from the station. Room was very clean and bed was comfortable. The host kindly provided a portable air conditioner. A coffee machine that guests could use was available in the lobby. Breakfast was varied and very reasonably priced. But above all staff members were very friendly and extremely helpful. Will certainly stay there whenever in Lugano from now on.

Stayed in July 2025

It was a little toasty, and although we knew this going in, we sure did miss air conditioning.

Very clean, great breakfast, excellent location, super helpful hosts

Stayed in June 2025

Parking tight

Location, breakfast and friendly staff.

Stayed in May 2025

Absolutely nothing. A perfect stay. Thank you.

The self check-in was easy with clear instructions to access the hotel and room keys. Our room was spacious and bright with a double balcony. The bathroom was immaculate and like new! The owners have thought of everything to make the stay the best: free tea and coffee in hotel entrance; a fridge to purchase beer and soft drinks; an iron and ironing board to use. The hotel is bright and quirky and attention to detail is everywhere and gives off such a cool vibe! This theme continues in the breakfast room. Breakfast is a buffet style offering lovely cheeses, breads and so much more. The hotel is a short bus ride from the town and train station and the Bre Funicular is close by too. We loved the hotel so much we changed our travel plans to stay another night. A brilliant hotel to explore Lugano. Highly recommend.

Stayed in June 2025

Clean, good location, quiet area. Close to transport to the city center. There was a ceiling fan in the room. You have a migro shop close by and a nice restaurant with a nice view to the lake. Friedly staff.

Stayed in June 2025

Interior, cleanliness, free tea/coffee, breakfast, music during breakfast :)

Stayed in May 2025

Nice breakfast.

Stayed in May 2025

-

Owners very friendly and provides good information. Great breakfast. Comfortable beds. Free transportation with local buses, really easy to go between the hotel and station.

Stayed in May 2025

Thin walls. The lady in adjacent room 206 switched the TV set on at aprrox 23.30 at high volume and we heard everythig. I had to get up and tell her to reduce the volume, bud we could still hear the TV after that.

Clean room, big balcony, big windows with curtains. Friendly staff, good breakfast. Great communication, exact instructions. We were provided with Ticino ticket (not only for) public transport. You can go by bus to the town center or to the railway station.

Stayed in May 2025

breakfast was great! Staff is very helpful and friendly

Stayed in May 2025

Staff were extremely friendly and helpful, great location

Stayed in May 2025

I have no complaints

The comfort and cleanliness of the room were excellent, and the blackout blinds made for a perfect night's sleep. The breakfast was fantastic. The staff were very friendly and always ready to assist. Check-in and check-out were a breeze. I'll certainly be booking again!

Stayed in April 2025

One of the best places to stay in Lugano. Everything was very clean and well maintained. The room was spacious and light! The atmosphere was very cozy. Breakfast had a lot of dishes to choose from and the hosts were very polite and show real interest in their clients. Also the room was in a very good area situated making it perfect for our 2 day stay.

Stayed in April 2025

Lovely spot close to everything in town . The room was quiet so we got a great sleep after big days.

Stayed in April 2025

Everything was good. For this price category, it is hard to find a better deal in Lugano.

It is the second time we stayed at this hotel and we loved it once again! It is simple, functional and comfortable. Large balcony. Good value for money. Nice breakfast. Super friendly hosts. About 10 minutes walk to Parco Ciani and 15 minutes to the center. Also close to a bus stop; the hotel gave us complimentary public transport tickets. Quiet, residential area.

Stayed in April 2025

Thin walls.

Very attentive and kind staff.

Stayed in April 2025

We arrived late, but self check-in was a breeze. The room is quite cozy and the size is just right. The place is quiet at night and very close to Parco Ciani and Lugano lake. I love the unique decors that are spread out in the hallway or breakfast room. The hosts, Sara and Nicolas are wonderful. It’s a home away from home.

Stayed in April 2025

breakfast, room, location, friendly staff

Stayed in March 2025

Top hotel for the price.

Stayed in November 2024