Though the room was rather small, it was modern and well-organized. Personnel was friendly enough. Good location for skiing and winter hiking. Close to the train station, shops and restaurants. Biggest downside was breakfast. Limited range of products and cramped space.

Stayed in March 2025

The lack of elevator in the hotel could make it slightly challenging for those with heavy luggage (although the staff are happy to help!) or those with limited mobility.

The staff were fantastic from the reception through housekeeping to the breakfast room. Always greeted personally and with a smile. The room was comfortable and recently updated. The touch screen controls take a bit of getting used to (my fingers don't work so well with them). The international plug sockets negate the need for adapters. There is no operational on site restaurant, but a perfectly respectable buffet breakfast is served if required and this was well stocked. Overall, good value for money in a largely expensive town.

Stayed in March 2025

Due to the age of the building, the rooms are not very high. Watch your head, if you are a tall person. :)

Beautiful hotel, housed in an old building but beautifully renovated. I was particularly impressed by the design and furnishings. The location is very central, very friendly staff, you can buy ski tickets directly at reception, if you forgo the daily cleaning you get free drinks. The light can be conveniently controlled via a touch panel. Very clean.

Stayed in March 2025

No elevator (only difficulty after a long day of skiing)

Location, cleanliness, staff, breakfast

Stayed in March 2025

There is no lift. I also found the pillows very firm and high, blanket was very thick and too hot for me. A down or down alternative pillow would have been nice as an option. I didn’t ask for a different blanket or pillow and maybe those would have been provided if I’d asked.

Good location close to grocery store and train station, restaurants and very friendly staff. I requested an electric kettle so that I could make tea and one was brought up to me promptly.

Stayed in March 2025

Breakfast starts at 7:30am, although we might have liked to start at 7am.

Friendly reception and breakfast staff made sure that our stay was exceptional. Located close to the Jakobshorn gondola, a perfect cosy getaway.

Stayed in March 2025

No lift, so stairs walk up

Staff were exceptionally helpful

Stayed in February 2025

they have a late checkin fee.

It was comfortable. Breakfast had all i needed.

Stayed in March 2025

Nothing

Good location with convenient public transport and train, friendly staff, clean room and modern facilities

Stayed in February 2025

No lift

Great location very central but quiet Friendly staff

Stayed in February 2025

A lift would have been handy but this is only a minor point

Friendly staff, stylish hotel, great location and very good value for money.

Stayed in March 2025

The dinner restaurant was closed during my stay.

Very good breakfast, not too many options but for 5-6 days it's ok. Definitely very good to start a day of ski. The hotel provides a small parking space, not enough for all guests but otherwise there are plenty public garages nearby. Bus station, very close, train and Jakobshorn lift is pretty close (enough for us to put on the boots at the hotel). There are various restaurants nearby and also the Eau-la-la aquatic centre is close (2 bus stations). Coop and Aldi also close.

Stayed in February 2025

Nothing

- Friendly employees - modern technology (touch screens light) - breakfast - clean

Stayed in February 2025

Great atmosphere created by the team. Great rooms and location. Very comfortable and well insulated both from heat and noise.

Stayed in December 2024

The only suggestion I would have is to have tea/coffee facilities within the room and a fridge for having water/drinks in the room. There is an honesty bar with water and drinks if required in the hotel though.

The location was excellent. The staff were really friendly and the service was superb. I was there for a conference at the convention centre. The hotel was a short walk or a 3 min bus ride away. The hotel has numerous places to shop and eat within a minute or two walk. The bus stop is within 20metres and the train station within a 5 min walk. The room had everything you need except coffee and a fridge. It was a clean hotel and nothing was too much trouble.

Stayed in December 2024

Modern stylish and clean rooms.

Stayed in December 2024

OK

Stayed in March 2024

No elevator

Breakfast was excellent and the staff was really nice! The bedroom was clean and comfortable, i like the touch board

Stayed in March 2024

Bathroom was small. Breakfast was lacking variety, but what was there was nice.

Comfortable bed. Amazing location. Staff were awesome.

Stayed in March 2024

The whole electronic management of lighting was a bit cumbersome and the blue light annoying, especially if you went to the toilet at night.

Very nice and clean room, exceptionally friendly staff, superb location and very good value for money.

Stayed in March 2024

A lift would have been a bonus but not a big deal as I know when booking

Very stylish hotel with friendly staff in a great location

Stayed in March 2024

I was not warned in advance of how much I would be charged on checkout for a breakage in my room. An invoice would have been appreciated

Excellent breakfast buffet. Very well located - just a short walk to the bus stop and a slightly longer one to the railway station.

Stayed in February 2024

I really liked that this was a smaller and more personal hotel. The staff was really helpful and friendly. Breakfast had all the essentials. The room was warm and clean. I would like to stay there in the future.

Stayed in December 2023

The location is great. Breakfast is great and staff is amazing.

Stayed in December 2023