7,2

Recensioni su Hotel Arte Spreitenbach 3 stelle

Wigartestrasse 10, 8957 Spreitenbach, Svizzera

  • Fatjon

    Data recensione: 1 settembre 2025 · Soggiorno nel mese di agosto 2025

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    La doccia

    Non c’era un spina dove attaccare il telefono

  • Alex

    Data recensione: 28 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Marco

    Data recensione: 21 agosto 2025 · Soggiorno nel mese di agosto 2025

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    Ottima posizione centrale con posteggio gratuito al coperto. Camera grande con mobilio un po’ vetusto e arredamento usurato…ma per il prezzo è ok!

    Mobilio vetusto e un po’ usurato (tende, rubinetteria, doccia)

    Risposta della struttura:

    Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our central location and the convenience of complimentary indoor parking. It's also great that you found the room spacious and good value for the price. We acknowledge your comments regarding the furniture and furnishings, and we truly appreciate your honesty. Please rest assured that we are continuously working on improvements and updates to enhance the comfort and quality of our rooms. We hope to have the opportunity to welcome you again and provide an even better experience. Kind regards,

    Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our central location and the convenience of complimentary indoor parking. It's also great that you found the room spacious… Mostra altro

    Hotel Arte Spreitenbach
    22 agosto 2025
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  • Maikon

    Data recensione: 20 agosto 2025 · Soggiorno nel mese di agosto 2025

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    Il personale ti bussa alla porta alle 8 del mattino, cuando io ho il check out a mezzogiorno. Questo non è normale

    Risposta della struttura:

    Thank you for your feedback. We sincerely apologize for the inconvenience caused by our staff knocking on your door so early in the morning. You are absolutely right — this is not standard practice, especially when check-out is at noon. We will follow up with our housekeeping team to ensure that such incidents do not happen again. Your comfort and privacy are very important to us, and we appreciate you bringing this to our attention. We hope to have the chance to welcome you back and offer a more relaxing experience. Best regards,

    Thank you for your feedback. We sincerely apologize for the inconvenience caused by our staff knocking on your door so early in the morning. You are absolutely right — this is not standard practice, especially when check-out is at noon. We… Mostra altro

    Hotel Arte Spreitenbach
    22 agosto 2025
  • Eduard

    Data recensione: 19 agosto 2025 · Soggiorno nel mese di agosto 2025

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    Ma se uno non dà la lingua come fa tutto on autonomia volevo annullare visto che non riuscivo fare check con compiuter però mi avevano già prelevato i soldi mi hanno aiutato per fare check altre persone .poi una volta fatto sono uscito a mangiare ho dimenticato la scheda chiavetta dentro non potevo più entrare ho presso auto e sono partito per italia viaggiato tutto. La notte una gestione di m....

    Risposta della struttura:

    Thank you for taking the time to share your experience. We’re very sorry to hear that your stay did not go as smoothly as it should have. We understand that our self-check-in system may present challenges, especially if there are language barriers, and we truly regret any confusion or frustration this caused. While we’re glad to hear that others were able to assist you with check-in, we recognize that the process should have been clearer and more supportive from the start. Regarding the key card, we’re sorry you were locked out — this must have been very inconvenient. Our team is available to help in such situations, and we regret if we missed the chance to assist you directly. We take your feedback seriously and will look into improving our communication and support, especially for guests who may need more guidance during arrival and stay. We hope the rest of your travels went smoothly and that we may have another opportunity to welcome you under better circumstances. Kind regards,

    Thank you for taking the time to share your experience. We’re very sorry to hear that your stay did not go as smoothly as it should have. We understand that our self-check-in system may present challenges, especially if there are language … Mostra altro

    Hotel Arte Spreitenbach
    22 agosto 2025
  • Gianpaolo

    Data recensione: 13 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Condizionatore rumoroso e poco efficace

    Risposta della struttura:

    Thank you for taking the time to share your feedback. We’re truly sorry to hear that the fan did not meet your expectations and that its noise level affected your comfort. Your experience does not reflect the standard we strive to provide. We will look into the issue and ensure that the unit is checked and serviced, or replaced if necessary. Your input is valuable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you again and provide a more comfortable stay. Best regards,

    Thank you for taking the time to share your feedback. We’re truly sorry to hear that the fan did not meet your expectations and that its noise level affected your comfort. Your experience does not reflect the standard we strive to provide.… Mostra altro

    Hotel Arte Spreitenbach
    14 agosto 2025
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  • Paolo

    Data recensione: 12 agosto 2025 · Soggiorno nel mese di agosto 2025

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    Vicino

    Manca l’aria condizionata

    Risposta della struttura:

    Thank you for your feedback. We understand how important air conditioning can be, especially during warmer months. At the moment, our rooms are not equipped with AC, but we do provide fans to help improve comfort. We’re actively exploring options to enhance this aspect of our guest experience. We appreciate your comment and hope to welcome you again under more comfortable conditions. Best regards,

    Thank you for your feedback. We understand how important air conditioning can be, especially during warmer months. At the moment, our rooms are not equipped with AC, but we do provide fans to help improve comfort. We’re actively exploring … Mostra altro

    Hotel Arte Spreitenbach
    14 agosto 2025
  • Claire

    Data recensione: 4 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Anonimo

    Data recensione: 20 luglio 2025 · Soggiorno nel mese di giugno 2025

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    dispenser colazione non fornito.

    Risposta della struttura:

    We’re very sorry to hear about the issue with the double charge – that is absolutely not our intention. Please contact us directly so we can look into this and resolve it as quickly as possible. Regarding the breakfast dispenser, we apologize if this was empty during your stay. We appreciate your feedback and will make sure to review the points you’ve raised. Thank you for bringing this to our attention.

    We’re very sorry to hear about the issue with the double charge – that is absolutely not our intention. Please contact us directly so we can look into this and resolve it as quickly as possible. Regarding the breakfast dispenser, we apologi… Mostra altro

    Hotel Arte Spreitenbach
    25 luglio 2025
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  • Maurizio

    Data recensione: 17 luglio 2025 · Soggiorno nel mese di luglio 2025

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    parcheggio riservato hotel

    coperta corta

    Risposta della struttura:

    Thank you for your review and for staying with us! We’re glad the reserved parking worked well for you — it's great to know that added convenience was appreciated. We’re sorry to hear that the blanket felt a bit short. Your feedback is helpful, and we’ll look into providing more suitable options for added comfort. We hope to welcome you again on your next visit!

    Thank you for your review and for staying with us! We’re glad the reserved parking worked well for you — it's great to know that added convenience was appreciated. We’re sorry to hear that the blanket felt a bit short. Your feedback is… Mostra altro

    Hotel Arte Spreitenbach
    19 luglio 2025
  • Ciro

    Data recensione: 13 luglio 2025 · Soggiorno nel mese di luglio 2025

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  • Antonella

    Data recensione: 11 luglio 2025 · Soggiorno nel mese di luglio 2025

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    Il silenzio, la camera moderna spaziosa e molto pulita

    È lontano dal centro di Zurigo

    Risposta della struttura:

    Thank you for your kind words! We're delighted to hear you enjoyed the quiet atmosphere and appreciated the modern, spacious, and clean room. While our location is a bit outside the city center, we hope the peaceful surroundings made for a relaxing stay. We’d love to welcome you back on your next visit to Zurich!

    Thank you for your kind words! We're delighted to hear you enjoyed the quiet atmosphere and appreciated the modern, spacious, and clean room. While our location is a bit outside the city center, we hope the peaceful surroundings made f… Mostra altro

    Hotel Arte Spreitenbach
    14 luglio 2025
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  • Brunner

    Data recensione: 30 giugno 2025 · Soggiorno nel mese di giugno 2025

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    Posizione

    Abbiamo chiesto due camere vicine essendo una famiglia con bambini e purtroppo non lo erano!

    Risposta della struttura:

    Thank you for your feedback. We’re sorry to hear that the room temperature and air quality affected your comfort. Please note that our hotel does not have air conditioning, and we understand how this can be challenging during warm weather. We also regret that we could not accommodate your request for adjacent rooms. We always try to meet such requests when possible and apologize for any inconvenience. We appreciate your comments and hope to have the opportunity to welcome you again under better circumstances.

    Thank you for your feedback. We’re sorry to hear that the room temperature and air quality affected your comfort. Please note that our hotel does not have air conditioning, and we understand how this can be challenging during warm weather. … Mostra altro

    Hotel Arte Spreitenbach
    14 luglio 2025
  • Stefano

    Data recensione: 15 giugno 2025 · Soggiorno nel mese di giugno 2025

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  • Marco

    Data recensione: 4 giugno 2025 · Soggiorno nel mese di giugno 2025

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    Posteggio gratuito e check-in online. Staff disponibile su richiesta telefonica che gentilmente ha subito risolto un problema.

    Prestare un po’ più di attenzione alla pulizia (sotto il letto, vetri, prese elettriche,…)

    Risposta della struttura:

    Thank you for your thoughtful review! We're happy to hear that you appreciated our convenient location, free parking, and the ease of online check-in. It's also great to know that our staff could promptly assist you when needed. We take your comments regarding cleanliness seriously and will share them with our housekeeping team to ensure more thorough attention to detail in the future. Kind regards, Your Hotel Arte Spreitenbach

    Thank you for your thoughtful review! We're happy to hear that you appreciated our convenient location, free parking, and the ease of online check-in. It's also great to know that our staff could promptly assist you when needed. W… Mostra altro

    Hotel Arte Spreitenbach
    8 giugno 2025
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  • Galfo

    Data recensione: 31 maggio 2025 · Soggiorno nel mese di maggio 2025

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  • Sarina

    Data recensione: 30 maggio 2025 · Soggiorno nel mese di maggio 2025

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    La posizione

    Sporco, letto scomodissimo, caldo allucinante, checkin migliorabile

    Risposta della struttura:

    Thank you for your honest feedback. We’re glad you appreciated our location. However, we sincerely apologize for the issues with cleanliness, bed comfort, and room temperature, as well as the check-in experience. We will review these points carefully to improve our service and guest comfort. Kind regards, Your Hotel Arte Spreitenbach

    Thank you for your honest feedback. We’re glad you appreciated our location. However, we sincerely apologize for the issues with cleanliness, bed comfort, and room temperature, as well as the check-in experience. We will review these point… Mostra altro

    Hotel Arte Spreitenbach
    8 giugno 2025
  • Domenico

    Data recensione: 29 maggio 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata

    Niente

    È una struttura che è abbandonata all usura del tempo il rubinetto del bagno si staccava il suo miscelatore dell acqua caldo freddo non funzionava lo scarico della vasca era quasi intasato i sanitari macchiati ecc

    Risposta della struttura:

    Dear Guest, Thank you for your feedback. We are very sorry to hear that your stay did not meet your expectations and that you encountered several maintenance issues in the bathroom. This is certainly not the standard we aim to provide, and we sincerely apologize for the condition you described. We will immediately pass your comments on to our maintenance team to ensure that these problems are addressed and resolved. Please note that refund policies for reservations made through Booking.com are handled directly by their customer service, but we are always available to support guests with concerns. Thank you again for your input — it helps us improve our service. Kind regards Hotel Arte

    Dear Guest, Thank you for your feedback. We are very sorry to hear that your stay did not meet your expectations and that you encountered several maintenance issues in the bathroom. This is certainly not the standard we aim to provide, an… Mostra altro

    Hotel Arte Spreitenbach
    19 giugno 2025
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  • Ilan

    Data recensione: 28 maggio 2025 · Soggiorno nel mese di maggio 2025

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  • Ilan

    Data recensione: 28 maggio 2025 · Soggiorno nel mese di maggio 2025

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  • Ilan

    Data recensione: 28 maggio 2025 · Soggiorno nel mese di maggio 2025

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  • Leda

    Data recensione: 24 maggio 2025 · Soggiorno nel mese di maggio 2025

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  • Curiale

    Data recensione: 21 maggio 2025 · Soggiorno nel mese di maggio 2025

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  • Vlado

    Data recensione: 20 maggio 2025 · Soggiorno nel mese di maggio 2025

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  • Alessio

    Data recensione: 19 maggio 2025 · Soggiorno nel mese di maggio 2025

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    praticamente nulla

    Business hotel piuttosto brutto, non curato. Camere molto standard, pulizia approssimativa. Un delirio l'assenza di reception, ancora peggio che parlano solo tedesco e poco inglese, addirittura nelle mail. Nella camera la tapparella non si abbassava, nessuno ha saputo gestire il problema. Per il pagamento idem, prima fanno un prezzo su booking poi ne chiedono un altro sull'applicazione Assolutamente sconsigliato

    Risposta della struttura:

    Dear Guest, Thank you for sharing your impressions, even though we are truly sorry to hear that your stay was disappointing. We apologize if our self check-in concept and communication did not meet your expectations. While we do not have a physical reception, our 24-hour support team is available by phone and email, and we always strive to assist in both German and English. We’re sorry if this was not clear or sufficient during your stay. The issue with the room shutter and any confusion regarding payment should not have occurred. We will review both matters internally to prevent similar situations in the future. We value your feedback and regret that we did not leave you with a better impression. Kind regards Hotel Arte

    Dear Guest, Thank you for sharing your impressions, even though we are truly sorry to hear that your stay was disappointing. We apologize if our self check-in concept and communication did not meet your expectations. While we do not have … Mostra altro

    Hotel Arte Spreitenbach
    19 giugno 2025
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I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

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