Winkelmattenweg 11/15, 3920 Zermatt, Switzerland
#94 of 494 hotels in Zermatt
Guests' ChoiceBased on 34 apartment reviews
9.6Cleanliness
9.9
Comfort
9.8
Location
9.7
Facilities
9.7
Staff
10.0
Value for money
8.7
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 7 August 2025
Louis
United StatesVery comfortable 2 bedroom apartment, exceptionally clean, great amenities, and perfect location. The manager of the apartment, Ms. Judith Bauer, is always kind and helpful. Just a great experience at the apartment in Zermatt
Stayed in July 2025
Reviewed: 3 February 2025
Lenore
CanadaNothing
There was absolutely nothing that we did not like about the property. The location, the amenities, the closeness to the village, everything was perfect. Judith, the host was very accommodating and helpful. She thought of everything. All of our needs. And because it was my birthday, she made it extra special for me. She also had excellent communication. The apartment was very clean and well stocked. It was beyond our expectations. Definitely worth every penny spent.
Stayed in January 2025
Reviewed: 11 August 2024
Louis
United StatesGreat location and superb views of Matterhorn and beautiful hillsides surrounding Zermatt
Stayed in July 2024
Reviewed: 4 July 2024
Trevan
United StatesGreat view of the Matterhorn from the patio and one of the rooms, very nice and modern apartment that had everything we wanted and more. The bathrooms were super nice and spacious. The staff was very good a making sure my stay was pleasant and even called to make sure I was able to get out of town due to some flooding in the surround regions.
Stayed in June 2024
Reviewed: 18 March 2024
Donald
United StatesNo personal bath items: no soap, hair shampoo or other care items you’d expect to see in a unit at this price point. Did not like finding out the spa was an up charge and the rate is not commiserate with unit of this cost. Everything else was as expected for a the price point. I ever do like not knowing all the facts until I arrive, including a departure tourist tax. No mention of this tax on any paperwork. I fully expected that we paid for every amenity and tax listed on the website. I feel like I was charged twice for the tourist tax as it was paid to Booking.com
Location to Gondola is excellent. Close to restaurants and ski rental shops. Great view of the Matterhorn.
Stayed in March 2024
Reviewed: 27 January 2024
Jimmy
United StatesIt was on one end of town.
Location was great, across the street from the ski lift.
Stayed in January 2024
Reviewed: 15 January 2024
Jolanta
LithuaniaGarbage sorting and disposal procedure. There's a lot of written information out there about it, but the procedure still remains completely unclear.
Stayed in January 2024
Reviewed: 8 November 2023
Alexey
IsraelFantastoc view onto mattehorn
Stayed in September 2023
Reviewed: 25 June 2023
Louis
United StatesSuperb location. Very comfortable 2 bedroom apartment. Great views of the Matterhorn from the living room and one of the bedrooms. Within two minutes walk of the lift to Furri, Schwarzee, Trockener Steg, and the Klein Matterhorn Glacier Paradise. Judith Bauer, the apartment manager was a kind, diligent and superb host. The apartment exceeded our expectations.
Stayed in June 2023
Reviewed: 3 April 2023
Rodolfo
United Arab Emiratesabsolutely outstanding!
Stayed in March 2023
Reviewed: 13 January 2023
Sylviasmw
AustraliaSuperb location for skiing. Judith was super hospitable and helpful.
Stayed in January 2023
Reviewed: 2 January 2023
Joel
United StatesCannot think of anything I did not like! Everything one could need was provided. They even provided a very nice day pack to use for hiking. Really nothing to be critical about.
The location was great and view was amazing! We had a spectacular view of the Matterhorn from the porch and living room. Every morning, I watched the sun rise on the Matterhorn and watched the color change as the sun reflected offer the mountainside. The place was absolutely amazing. Very spacious. Very nice rooms and two fantastic baths. Heated floors. Every amenity imaginable. Full kitchen with everything you could possibly need. Judith, the property manager, was wonderful. Reached out to ensure we have all the check-in information. Provided wonderful guidance on local areas. Was so incredibly nice! This was an amazing vacation. Cannot provide a higher recommendation. Location was very nice. Right near the lift, equipment rental, and taxi stand. Perfect!
Stayed in December 2022
Reviewed: 16 September 2022
Chris
United StatesNothing! It's all great!
Judith is wonderful host! Very responsive and helpful in every way. The apt is beautiful, we'll appointed and in a perfect location for those who love to hike the mountains. And the mountains! OMG! Some of the best hiking we've experienced anywhere! Highly recommend Ari Resort and the area surrounding Zermatt!
Stayed in September 2022
Reviewed: 8 July 2025
Melanie
United StatesThe list of instructions and (nickel and diming) charges (paying $4 per trash bag used!) and cleaning (taking the trash out, sweeping after our stay, etc.), in addition to a $400+ cleaning fee (for two nights) seemed excessive.
The apartment was clean and suited our needs very well. The host was very nice and accommodating.
Stayed in July 2025
Reviewed: 24 March 2025
Kevin
United Statesthat they chare $110.00 to use the hot tub. that should be included in the price.
Stayed in March 2025
Reviewed: 30 June 2025
Anonymous
IndiaNothing to complain
Everything perfect and amazing host.
Stayed in June 2025
Reviewed: 1 April 2025
Sebastian
United StatesThere are no comments available for this review
Stayed in March 2025
Reviewed: 17 March 2025
Ilias
GreeceThere are no comments available for this review
Stayed in March 2025
Reviewed: 23 February 2025
Vera
United StatesThere are no comments available for this review
Stayed in February 2025
Reviewed: 21 February 2025
Jelena
United KingdomThere are no comments available for this review
Stayed in February 2025
Reviewed: 8 January 2025
Syrymbek
KazakhstanThere are no comments available for this review
Stayed in January 2025
Reviewed: 26 December 2024
Sumit
United StatesThere are no comments available for this review
Stayed in December 2024
Reviewed: 15 September 2024
Gustaf
SwedenThere are no comments available for this review
Stayed in September 2024
Reviewed: 11 August 2024
Louis
United StatesThere are no comments available for this review
Stayed in July 2024
Showing 1 – 25
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