8.6

Reviews of Apartment Eiger - GRIWA RENT AG 3 stars

Grindelwaldstrasse 92, 3818 Grindelwald, Switzerland

  • سعد

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Nice location, great services. Exceptional reception. The deposit amount was refunded within 24 hours. On time.

    Nothing

    Property response:

    Thank you for the great feedback. We are happy to read that you liked the Apartment and were satisfied with our service. We are looking forward to welcome you again in Grindelwald. Kind regards Your GRIWA RENT Team

    Apartment Eiger - GRIWA RENT AG
    28 August 2025
  • 3.0 Poor
    Sudy

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    It was clean and spacious

    COMPLICATED AND LENGTHY CHECKIN PROCESS. They allowed us only an hour time slot for checkin (during which their office was open and the keys would be ready). They did allow us to pick up keys from a lockbox at their office, but this was a 25min walk from train station and the rooms which meant we had to schlep that distance twice with luggage just to get the keys. Then they called me 2 days later demanding that I present at their office before 5pm for an in person check in. I had to last minute change my plans for the day so I could arrive before their 5pm closing time. The rooms were also EXTREMELY UNCOMFORTABLE. We stayed in multiple other locations in Wengen/Grindelwald within the same 2 weeks and despite no air conditioning at any of the sites, this apartment was untenable. There were NO FANS and absolutely NO AIR CIRCULATION even with all windows open. Also with windows open there were so many BUGS that came in! (again not a problem we had at other Grindelwald/Wengen locations during same time frame) Would NEVER stay here again.

    Property response:

    Dear Sudy, Thank you for the feedback. We are happy to read that you liked the cleanliness. We are sad to read we did not reach your expectations. We guarantee that the Apartment is ready at 4 pm. If the Apartment is ready before 4 pm, you can also check-in earlier. Our office is closing at 5 pm and if you arrive after 5 pm we send you the code for the keybox at our office, next to the keybox you find the informations for the apartment. In the message we send you the code for the keybox we inform you to come to our office the next day for personal check-in. The Apartment has no AC, on request we can bring two cans to the Apartment. In the evening and morning it gets nice fresh and you can open the windows and close the curtains that less flies come in the Apartment. Kind regards Your GRIWA RENT Team

    Dear Sudy, Thank you for the feedback. We are happy to read that you liked the cleanliness. We are sad to read we did not reach your expectations. We guarantee that the Apartment is ready at 4 pm. If the Apartment is ready before 4 pm, you… Show more

    Apartment Eiger - GRIWA RENT AG
    11 July 2025
  • Victoria

    Reviewed: 8 September 2024 · Stayed in August 2024

    Verified review

    Really comfortable and cute crib, every necessity is provided. Needed a bit of effort to find the right flat because of late check in, but still managed to get in to the house with the cute envelope prepared by the team

    Nothing indeed

    Property response:

    Dear Victoria Thank you for the feedback after your stay in Apartment Eiger. We are pleased to read that you liked the Apartment and would be happy to welcome you again in Griindelwald. Kind regards Your GRIWA RENT Team

    Apartment Eiger - GRIWA RENT AG
    16 October 2024
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  • Hanaa

    Reviewed: 30 August 2024 · Stayed in August 2024

    Verified review
  • Warunee

    Reviewed: 21 June 2024 · Stayed in June 2024

    Verified review

    Big room, close to the train station and good view here.

    The accommodation is near the station, but you have to drag your suitcase up the stairs to go to the apartment, and the check-in instructions are not convenient. The customer has to go to pick up the key next station and come back to the apartment. By car may be more convenient because it takes only 5 -10 minutes to pick up the key from the next station. However, by train or walking, it takes a long time, and check-out customers also have to return to the next station to return the key. I think it wastes time almost 1 hour to go and back.

    Property response:

    Dear Warunee Thank you for your feedback after your stay in Apartment Eiger. We are happy to read that you liked the Apartment and its view. As we rent 60 Apartments in Grindelwald, we have one central keybox for arrival after 5 pm. We rent as well Apartment with elevator. It would be a pleasure to welcome you again in Grindelwald. Kind regards Your GRIWA RENT Team Kind regards Your GRIWA RENT Team

    Dear Warunee Thank you for your feedback after your stay in Apartment Eiger. We are happy to read that you liked the Apartment and its view. As we rent 60 Apartments in Grindelwald, we have one central keybox for arrival after 5 pm. We rent… Show more

    Apartment Eiger - GRIWA RENT AG
    24 July 2024
  • Abdullah

    Reviewed: 17 June 2024 · Stayed in June 2024

    Verified review
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  • Sharon

    Reviewed: 10 March 2024 · Stayed in March 2024

    Verified review

    Very comfortable, spacious for 5, well equipped, amazing views, good location for transport links.

    No heated boot room but just to be aware rather than a quibble

    Property response:

    Dear Sharon Thank you for your kind feedback. We are happy to read that you liked the Apartment and hope to welcome you another time in Grindelwald. Kind regards Your GRIWA RENT Team

    Apartment Eiger - GRIWA RENT AG
    26 March 2024
  • Al

    Reviewed: 12 October 2023 · Stayed in October 2023

    Verified review
  • Michael

    Reviewed: 12 June 2023 · Stayed in June 2023

    Verified review

    Very clean and comfortable two-floor chalet apartment located on the upper floor of a shared building (with about 3 other apartments). The apartment ftrs one bedroom on the main floor with a separate bathroom. The main floor also ftrs the kitchen, living room, and small dining area, with doors leading outside onto the large patio. The kitchen had all the essentials in terms of equipment - oven, microwave, large fridge, large freezer, and stovetop with assorted cookware and utensils. The second floor features the two other bedrooms, with a separate bathroom located between, and a utilities closet with both a washer and dryer (very rare, not used by us). The view is directly onto the Swiss Alps (Monch and Eiger) and directly below the apartment is the Grindelwald Terminal, with quick train access to the Grindelwald Bahnhof or the cable cars for the the Eiger Express to the Eiger Glacier and the Grindelwald–Männlichen to Männlichen. The view is beautiful and you stare into the valley with green fields and chalets extending up into the mountains. The Terminal also ftrs a small Coop for grocery essentials. There is one covered parking space provided with the apartment and the rental office also rents a parking space (not covered) at the Griwa Congress Center for 5CHF/day. If you're in two cars, it is easy to drive there, leave a car, and then drive back down. Otherwise, the walk is an incline for about 10 to 15mins. The check-in office is in the center of town, which is close to the central train station (Bahnhof). If arriving by public transport, it will be easy to take a train into the town, grab the keys, and then take the train back only one stop to the Terminal stop, which is directly below the apartment. The check-in staff were very friendly and provided step-by-step instructions on how to get to the apartment and how to park/get into the apartment.

    The train station being so close can cause some noise, particularly if you sleep with the windows open. The trains typically end before 11pm, but continue beginning around 5am.

    Property response:

    Dear Michael, Thank you for the kind feedback. Great that you liked the Apartment and the location. We have as well other Apartments in the same area or as well in the village center. We would be happy to welcome you again in Grindelwald. Kind regards Your GRIWA RENT Team

    Dear Michael, Thank you for the kind feedback. Great that you liked the Apartment and the location. We have as well other Apartments in the same area or as well in the village center. We would be happy to welcome you again in Grindelwald… Show more

    Apartment Eiger - GRIWA RENT AG
    14 June 2023
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