Guisan 33a Massagno, 6900 Lugano, Switzerland
#10 of 10 B&Bs and Inns in Lugano
Guests' ChoiceBased on 101 hotel reviews
5.6Cleanliness
6.1
Comfort
5.7
Location
6.6
Facilities
5.7
Staff
6.5
Value for money
6.5
Free WiFi
9.1
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End of dialog contentReviewed: 31 May 2025
Amer
GuineaNo kitchen, no A/C, couldn't open/close the blinds, no curtains, one W/C for 3 guest rooms, no shampoo, only 2 sockets, no TV
Nearby bus stop.
Stayed in May 2025
Reviewed: 7 April 2025
Sergey
SwitzerlandIt can be noisy if there are other neighbors, there's no soundproofing.
A fair cheap option to stay overnight! Beds were fine and the bathroom too. We arrived late at night, took a shower (shampoo was available - very nice), slept well and left in the morning. Blue parking zone is very close to the house. The train station is a 20-25 min walk from the place. The room fully met the expectations.
Stayed in April 2025
Reviewed: 13 March 2025
Dianne
ItalyWe forgot our towel and luckily they had one but it was very stinky, the person we spoke to was not nice at all, there was no consideration at all, we asked if we could have a CR because we had a child with us but there was no answer and the owner seemed to not want to talk.
nothing
Stayed in March 2025
Reviewed: 17 June 2024
Markus
GermanyNo frills late night check-in possible.
Stayed in May 2024
Reviewed: 12 May 2024
Reinis
GermanyWas not clean and the bed was broken. Had to sleep like in a boat
The price was good
Stayed in May 2024
Reviewed: 26 March 2024
Hiswill1201
ItalyThe entrance door to the apartment is always open and no key provided to close it.
Bedsheets and towels were clean.
Stayed in March 2024
Reviewed: 24 November 2023
Mohammed
KuwaitEasy check in even without staff
Stayed in November 2023
Reviewed: 15 October 2023
Kavia
ItalyWhen we opened the room, there was a damp smell all around, and we had to open the room windows and spray some perfume.
Stayed in October 2023
Reviewed: 24 September 2023
Steffen
SwitzerlandOverpriced for what you get. Clearly nobody really cares about giving guests a good experience, it's just very simple rooms with basic bedsn(fairly comfortable). Bathroom is not very nice. Flat door was always unlocked, basic key for a room which is not very safe. Okay for one night.
Cheapest place we found on short notice
Stayed in September 2023
Reviewed: 15 August 2023
Karol
Polandshared bathroom
The price and self check-in
Stayed in August 2023
Reviewed: 25 July 2023
Nathanael
United StatesDoor mechanism isn't conventional and took some time to get in. Kitchenwares were lacking. There was no wine bottle opener, tong, spatula or cutting knife.
Stayed in June 2023
Reviewed: 13 June 2023
Valbona
GermanyFor only One Night that was ok . Is situated distance from the city center but if you have a car its ok for this price.
Stayed in June 2023
Reviewed: 8 February 2023
Sharif
EgyptNo curtains for the windows, no frequent cleaning for the bathroom , cars noise coming from the street in late evening
Good heating for the room & comfort bed
Stayed in February 2023
Reviewed: 26 November 2022
Peter
SwitzerlandThe Bed was not good
No breakfast
Stayed in November 2022
Reviewed: 21 August 2025
Sosa
SpainOne Bed was broke and manager kind it rude.
location
Stayed in August 2025
Reviewed: 13 May 2025
Okta
SwitzerlandNone
As stated on the Ad
Stayed in April 2025
Reviewed: 4 November 2024
Slobodan
SwitzerlandOwner done everything ok, but a bit better to explain where is the Key from the Apartman. So untipical placed , even without reception,is nto as first contact with Location and flat- the best solution. Other was correct.
Stayed in November 2024
Reviewed: 11 September 2024
Wangyi
ChinaN.A
I recently had the pleasure of staying at this apartment and I am absolutely delighted to rate it with a full score - it truly deserves nothing less. From the moment I stepped through the front door, I felt right at home. The room was impeccably clean, spacious, and well-appointed, with two comfortable beds that ensured a good night's sleep. The amenities provided were of the good standard, reflecting the hotel's commitment to guest comfort and satisfaction. The apartment's location was also perfect, providing easy access to local attractions and transport links. Despite its convenient location to bus stops, the rooms were surprisingly quiet, creating a peaceful oasis in the city. What truly sets this hotel apart, however, is its staff. Every member of the team was courteous, professional, and went above and beyond to ensure my stay was perfect. Their attention to detail, willingness to assist, and genuine care for guests was evident in every interaction. (Despite the staff not being physically present, they were still able to assist me with everything I needed.) Overall, my stay at this hotel was an excellent experience. The combination of the perfect location, comfortable rooms, superb food nearby, and outstanding service made it a memorable trip. I highly recommend this hotel to anyone looking for a top-notch experience, and I am already looking forward to my next visit.
Stayed in August 2024
Reviewed: 11 September 2024
Wangyi
ChinaN.A
My recent stay at this Apartment was nothing short of exceptional. The room was not only excellently maintained but also quite spacious, which added to the overall comfort. The cleanliness was top-notch, with special mention to the immaculate bathroom that was well-equipped with amenities including a hairdryer. The view from the room was a beautiful sight to behold, offering a serene glimpse of the outdoors. It was incredibly peaceful, making my stay a relaxing retreat from the usual hustle and bustle. The weather during my stay was also quite pleasant, which further enhanced the experience. The bed deserves a special mention for its softness and comfort. It ensured that I fell asleep quickly each night and woke up refreshed and ready for the day. The quietness of the night complemented this perfectly, making for a restful sleep. What stood out most was the hotel staff's exceptional service. They were always ready to assist and were swift in providing anything I needed. Their attentive and personalized service made my stay even more enjoyable. I would highly recommend this hotel to anyone seeking a spacious, clean, and peaceful place to stay, complete with excellent service. Eagerly look forward to my next stay here. (^▽^)
Stayed in August 2024
Reviewed: 25 August 2024
Wangyi
Chinaexcellent for everything
Stayed in August 2024
Reviewed: 8 August 2024
Saud
Saudi ArabiaNothing that I can think of
The place was clean and very secure, the staff were very cooperative despite the fact that I didn't see them which I like the most.
Stayed in August 2024
Reviewed: 31 July 2024
Kulasekara
United Kingdomthe bathroom was very dirty
location was closer to the city center... but it was bit difficult to locate the apartment.
Stayed in July 2024
Reviewed: 11 July 2024
Belkes
TurkeyWe booked it as it was our only option by that time. The place is far from the center, on top of the hill. Means you have to walk all the way up for 30 minutes to reach it. Check in is easy, but the place is dirty. Starting with towels that had a musty smell, the toilet had hair everywhere and the sink was dirty. The windows and curtains were dirty, we can’t close the window as it’s broken with a sign saying : don’t touch, it’s dangerous. Curtains were not blocking the light, means as soon as the sub is up the room is bright. The noise from the construction outside is loud in the morning. If you book more than a night, you will hear a lot of noise in the morning and probably won’t be able to sleep much. I hope the owner fixes the place as it’s trashy
Nothing much
Stayed in July 2024
Reviewed: 11 July 2024
Belkes
TurkeyWe booked it as it was our only option by that time. The place is far from the center, on top of the hill. Means you have to walk all the way up for 30 minutes to reach it. Check in is easy, but the place is dirty. Starting with towels that had a musty smell, the toilet had hair everywhere and the sink was dirty. The windows and curtains were dirty, we can’t close the window as it’s broken with a sign saying : don’t touch, it’s dangerous. Curtains were not blocking the light, means as soon as the sub is up the room is bright. The noise from the construction outside is loud in the morning. If you book more than a night, you will hear a lot of noise in the morning and probably won’t be able to sleep much. I hope the owner fixes the place as it’s trashy
Nothing much
Stayed in July 2024
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