Reviews of Hotel Alpina
Klausenstrasse 33, 6465 Unterschächen, Switzerland

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat place to stay, very welcoming and professional owners. Everything was perfect and the dinner in the restaurant was outstanding. I would highly recommend this Hotel. The owner even let me park my motorbike in his garage, very considerate of him. Thanks..
Everything was perfect 👌
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewA true typical mountain hotel Food was very good Staff perfect Very Comfortable
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewFriendly staff, loaned me an umbrella due to the rain. Also the hotel restaurant is above my expectations considering the smallness of the town. Perfect for the trip to see the famous waterfall.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewVery quit at night and very clean. Good food and friendly staff
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewPerfectly quaint and on brand for the location from the outside, modern, clean and fully upgraded on the inside.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewGreat hotel, lovely staff, excellent food
Nothing
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewMy second stay at this hotel for hiking in the surrounding mountains and for seeing the waterfall Stäubifall. Room vas extremely clean. Excellent food. The veal liver was delicious. Gentleman who speaks English was very kind, helped me carry the suitcase upstairs. He was attentive, efficient and quick to understand and fulfill my requests.
Check out time at 10 o'clock. 11 would be perfect.
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewIt‘s walking distance to the Stäubifall which is the main location we wanted to visit. The place is peaceful and beautiful. The room and linens smell so fresh and clean! The staff are friendly. The breakfast is nice. We arrived before check in time but they gladly gave us the key to our room. Staff are helpful. Lots of walking/hiking trails. Will not hesitate to come back!
Nothing!
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewVery beautiful view from the room. The hotel is very close to waterfalls, mountains, mountain river. I highly recommend visiting here.
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Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewEverything worked and the room was clean, and the bed was good.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewVery comfortable room with beds, very clean, and fun area for kids outside. Gorgeous location too!
Breakfast didn’t seem the freshest, but there were options.
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewDelicious dinner. A must try cordon bleu! Good beer too. Breakfast is a bit basic. Good room, bathroom, clean and new.
Reviewed: 17 January 2025 · Stayed in December 2024
Verified reviewThis property is gorgeous, we felt like in a movie staying in traditional swiss property with the best mountain views. Size of the room was huge, bathroom was spotless like brand new fittings. Room was warm and cozy. Hotel's staff was nice and helpful. Breakfast was good too but selection could have been more. They. have car parking too. The property was very well maintained.
Nothing but bit expensive
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewvery clean an tidy great location an the room's are very big an very well keep.
Reviewed: 25 October 2024 · Stayed in September 2024
Verified reviewReviewed: 20 October 2024 · Stayed in September 2024
Verified reviewEverything!
Nothing at all.
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewBeautiful views of the mountains