Single bad was so narrow :( Reaching the room was complicated.

The location was good. Staff were friendly.

Stayed in August 2025

Shower.

Beds.

Stayed in July 2025

One rude staff member who appeared to be running the bar and restaurant. He was rude to the staff and to the clients . The other staff that were on were fantastic. One bad apple spoilt an otherwise fantastic stay .

Clean modern and spacious

Stayed in August 2025

Super central. Value for money

Stayed in August 2025

1.Cold and Unresponsive Staff I traveled with children and elderly persons and emailed the hotel requesting early check-in—no response. When I arrived at 11:00 AM, my request was denied. At 4:00 PM, the room still wasn’t ready, with staff lingering inside and strong poop smell in the bathroom (international standard check-in is 3:00 PM!). Also, while breakfast was listed at 20 CHF, one of the receptionists tried charging me 22 CHF. Only after speaking to another employee was it corrected to 20 CHF. 2.Poor Hygiene Dust covered the floors and tables—we had to clean them ourselves. A used dental floss was left by the bed, and the coffee spoon had dried milk stains. Worse, at breakfast, I grabbed a plate only to find it dirty. The entire stack was unclean (dry but with food residue). When we alerted a staff member, she told us to "just wipe it with a napkin." Only after insisting did she realize the issue and discreetly moved the dirty plates away. 3.Unpleasant Bathroom Experience With no shower room, we had to shower in a scratched-up bathtub. No conditioner provided, and the quality of shampoo/body wash was worse than those in budget hotels. 4.Inconvenient Location The hotel is on a hill—dragging luggage up is exhausting. Not recommended for guests without a car. 5.Persistent Food Odors The Thai restaurant downstairs left the entire guest area smelling like Thai food. Avoid if sensitive to smells.

Not far from train/metro station. Big room with enough space.

Stayed in August 2025

Very good location, friendly staff

Stayed in July 2025

Enjoyed our stay. Great breakfast spread for a reasonable price.. we would stay here again if we return.

Stayed in August 2025

Great location. Well-appointed room. Extremely clean. Very reasonable price.

Stayed in July 2025

Gym is ridiculous, small and hot

Nice big rooms

Stayed in July 2025

Staff are very welcoming and helpful! The view inside the hotel is really nice~

Stayed in July 2025

The hotel is on steep hill so if you have old parents or walking problem it’s no

Very convenient and value for money

Stayed in July 2025

could be noisy in the middle of the night because some guests were talking in the garden

Comfortable, inner garden , thai restaurant , room facilities , location of course

Stayed in July 2025

Breakfast was monotonously

Bed, tv channels, lobby, stuff

Stayed in July 2025

Our room was so warm! Didn’t sleep at all. Halls were very dark leading to rooms. The rest of hotel was beautiful!!

Great location. Restaurant was wonderful!

Stayed in June 2025

Great location. Staff friendly and helpful. Room with kitchenette was spacious, clean and comfortable.

Stayed in June 2025

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Stayed in June 2025

We had quite a small twin room at the outset, but we managed to change without any fuss. Bar service was good, but was possibly a little slow/relaxed for the size of our group.

Lovely, modern, spacious hotel in a great location for the station, Metro and restaurants. Staff were excellent, especially Jolivia and Christophe who helped our large group with charm and efficiency.

Stayed in June 2025

First day of arrival - we found litter under bed as well as in one of the bins. There was also a tiny grey spot on the toilet seat, and we wiped it out by ourselves.

Location, facilities, view. Very nice of the staff to set up a cradle for baby as well as lend us the umbrellas on a rainy day.

Stayed in June 2025

Great value for money and amazing and very accommodating service!

Stayed in May 2025

It was somewhat impossible to use the internet with one of my laptops: it connected to the Wi-Fi, but it was extremely slow. No issue with the other devices.

The bedrooms were very nice and clean. I enjoyed the view of the inside garden and bar from the bedroom, with the huge window. Very peaceful and quiet in the evening.

Stayed in May 2025

Italian restaurant in the hotel is not on the same level with the hotel itself. I had a traditional Italian meat course (Tagliata di Manzo, ca. 40 CHF) and the quality of the meat was very low. The hotel is nicely located except if you try to reach it with a car. All the streets around the location are one way and the only access to these streets was blocked by a road construction work during the weekend. I watched several taxi drivers try to find an alternative route to the hotel, some eventually succeeded and just gave up and never arrived. Tip for the next time: do not drive in Lausanne, its not applicable for cars.

Good breakfast, although service leaves room for improvement. Rooms are large compared to Swiss standard and prices are decent.

Stayed in May 2025

located far on the 4th floor requiring change of elevators. But overall very good and quiet.

comfortable and large room

Stayed in May 2025

Good restaurants within the property. Nice big room and well appointed bathroom.

Stayed in April 2025

Bathroom is not closed out.

It was very clean and updated.

Stayed in April 2025