Reviews of Hôtel Alpes & Lac 3 stars
Place de la Gare 2, 2000 Neuchâtel, Switzerland
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewLoc
Location and the lake view
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThis was a well-located hotel opposite the train station. The rooms were of a good size with comfortable beds and useful amenities. The bathroom was of a decent size. The rooms were very clean overall. There is also a coffee machine in the room and a fan. We were given a corner room with beautiful views of the lake. The Neuchatel Old Town was a 15-minute walk from the hotel, which was convenient.
The price is on the high side, even for Switzerland. There is no kettle in the room for making tea, and the fridge did not work. The decor is basic and soulless, but the cleanliness made up for it. An extra pillow in the room would have been good.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewGreat views! Validated parking at the P+R nearby suitable for big cars (up to 2.1m). Would stay again!
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location - right opposite to the train station and 10 minutes walk to the lake. Clean and comfortable room with a lovely lake view. All amenities were satisfactory. Staff helpful and kind. Overall perfect stay.
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff were extremely friendly and helpful !
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewTrains 2 minutes away. Very good spot
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewAmazing place to watch 1 August fireworks!
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewSuch a great location. Fabulous views of the lake and mountains. I always stay here when I’m in Neuchâtel. Being able to leave my large alphorn case behind was incredibly helpful and so much appreciated! Thank you so much.
Nothing
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewView from the room overlooking the lake, very nice staff, perfect for day trips, as right by the station. Room extremely spacious
No air conditioning, Just a fan. I was lucky the days were coolish
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewThe suite was very spacious, the balcony very nice. Breakfast good.
The suite is a little expensive
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewNice room. View over the lake and city. Good car parking.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewNext to train station
The quilt was too small for a double bed for two people sharing
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewNext to Train station Very clean Super staff
Short stay
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewAmazing view. Located next to railway station. Very quiet. Short walking distance to the lake and to the old city
Breakfast: ok selection but running out of the only hot dish (scrambled egg). Slow in refilling clean dishes for self service.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in April 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewGorgious location, very clean and functional. Very nice staff.
Nothing
Dear Patrice, Thank you for your lovely comment. We appreciate your kind words Kind regards Alpes & lac team
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewSimple but good hotel, great location across the station. Basic room in the Annexe is basic and windows better stay closed due to mosquitos (anti mosquito screens could be an option?). Breakfast is also simple but good.
No bacon and watery scrambled eggs for breakfast
Dear Franz, Thank you for your comment. We take good note of your suggestion for a mosquito screen. However regarding the breakfast, we do offer scrambled eggs. You should have asked our staff they would have helped. Kind regards Alpes & lac team
Dear Franz, Thank you for your comment. We take good note of your suggestion for a mosquito screen. However regarding the breakfast, we do offer scrambled eggs. You should have asked our staff they would have helped. Kind regards Alpes &a… Show more