all was great, happy to come there again.

Very friendly host, great location. Clean rooms.

Stayed in June 2025

wonderful breakfast, really nice room

Stayed in August 2025

No staff on check in when we arrived. Check in was fine but we'd have preferred someone there. This is normal 2 nights a week.

Good sized room, buffet breakfast. Restaurant includes gluten free options, including good pizza.

Stayed in July 2025

Beautiful clean rooms. Good breakfast. Quiet.

Stayed in July 2025

Some of the staff came off as a bit "odd" at best? Perhaps it was just a language issue. Something was lost in translation, I think. And of course, the stay was frightfully expensive. It is Switzerland after all.

Perfect location right in the middle of Andermatt. The morning breakfast was one of the best on our trip for a smaller hotel. Very nice.

Stayed in June 2025

Our second time here and it didn't disappoint. Great location for Furka, Grimsel, Susten, St Gotthard and Oberalp passes.

Stayed in June 2025

Clean and recently refurbished

Stayed in June 2025

Perfect location in the town center. The room was very nice and spacious. Breakfast included was very nice, as well as the parking next to the hotel.

Stayed in June 2025

Nothing

Great location. Friendly helpful staff. Spacious clean rooms. Delicious breakfast.

Stayed in June 2025

Nice room, right in town and easy walk to both lift bases, very good breakfast, friendly staff

Stayed in March 2025

Perfect location to reach both mountains. Everything about this hotel is perfect. Meticulously clean and extremely comfortable. Excellent breakfast and friendly, helpful host.

Stayed in March 2025

The host, Thomas, is a very engaging gentleman who has a fantastic sense of humor and is great to speak with about the local history.

Stayed in March 2025

The host is friendly and knowledgeable. Gave great advice and recommendations. The breakfast was great as well. Close walk to both lifts for skiing. Parking is also not a problem for those who rented a car.

Stayed in February 2025

In the center, busstop close, quiet, nice BF room

Stayed in February 2025

Nothing

Alpenhotel Schlüssel is in a perfect location in the center of Andermatt. It's about halfway between the tram at Gemsstock Glacier and the Gütschbahn tram that takes you to the rest of the Andermatt ski area. Less than a 10min walk to anywhere in town. Free parking is great, because you won't need your car in Andermatt! The room was spacious and well equipped, and the staff was friendly and helpful, giving us the lay of the land and recommending restaurants and shops to visit. The skiraum features a boot drying rack and shelves for other equipment. Great place to stay for a ski vacation!

Stayed in January 2025

all was fine

the owner was a perfect host

Stayed in January 2025

The location, in a middle of everything, so close to everything. The coop supermarket is in the same building, so you can buy stuffs wearing t shirts! Thomas, the owner, he’s so nice! The room is super spacious and what a view! And you can park (and charge your car if you need) in a garage, so you don’t have to worries about the snow in your car, only be grateful for big amounts of snow! We’ll definitely comeback to Alpenhotel! And I can’t forget to mention, breakfast is really great, delicious…

Stayed in January 2025

N/A

Very nice host, clean and spacious rooms, good breakfast (best scrambled eggs I had in any hotel in a while), good location for cable cars and train station

Stayed in January 2025

N/A

Central location. Equal distance to both lifts. Above the local market. Has a balcony. Has a ski room with boot warmers. Has a fridge in room. Shower is awesome. Staff are awesome. Owner is awesome. Has an elevator. Swiss hot chocolate with breakfast. Honor pay Fantas in hallway fridge. I could keep going…

Stayed in December 2024

Bit more choice for breakfast but what there was was great

Great location - spacious and clean rooms - staff friendly - underground parking

Stayed in September 2024

Nothing

Perfect location

Stayed in September 2024

Everything was fine, no problems

Small family hotel in the centre of Andermatt, stylish, rooms surprisingly large, with balcony with seating, clean, quiet with a view of the street but also the surrounding mountain panorama with passes. Breakfast quite adequate, good coffee on request. Very friendly hotel staff. Card access, both to the hotel and to the room. Sufficient restaurants in the area, the hotel itself does not have. Journey to the station through the centre a pleasant walk. Thank you.

Stayed in August 2024

price as always the alps is all ways expensive .

breakfast very good . friendley staff . very clean . i have stopped there 4 times previously..good value

Stayed in August 2024

Nothing

Room was clean and nice view from room. 1st floor is a super market so it is great location. Also there is many restaurants near this hotel. Hotel Owner/ Manger was vert friendly. Breakfast was good and nice top floor. I am very satisfied this hotel. I do recommend this hotel.

Stayed in August 2024