The location is great, but this is a small town and most hotels are ok in that regard. The staff was amazing! Very accommodating, very helpful, very attentive. We had several special requests and many questions which they all handled with no fuss.

Stayed in June 2025

Nothing

Very clean and tidy, aesthetically well fitted out, great staff and service, great food

Stayed in August 2025

The two room apartment we rented was great! Super well decorated, big and comfortable. Everything was very clean and we were very happy with our stay. The hotel staff was great and the location as well.

Stayed in August 2025

Very friendly lady at check in, breakfast was abundant and delicious. Very homely feel in the room and was quiet, didn't hear a lot from other rooms around us.

Stayed in August 2025

Friendly receptionist who received us at check-in and breakfast time, good food for dinner and breakfast, room is charming. Will certainly come back again when visiting Engelberg

Stayed in August 2025

Avoid room 12. Although it is a great romantic room. The shower is located separately from the bathroom and that I'd not very practical

Great hotel. Fantastic staff . Hotel is in the middle of the village with easy access to the hiking trails.we stayed for two non consecutif nights with an overnight stay in a mountain cabin in between. No problem to leave some of our luggage there. Hotell has two parts . A classic part with restoraunt and rooms and a new part with rooms and sauna. We had room in bith oart with both their own characteristic.

Stayed in August 2025

Everything about our stay was magical! The staff were so kind and welcoming. The hotel is so beautiful, it felt like a real swiss alpine experience with the wooden interiors and beautiful carpets. The location is beautiful and the food was exceptional. We absolutely loved our stay! It was pure quality. So much better than most of the 5-star modern hotels we usually pick. This had so much character and charm and felt so quality. The breakfast was 10/10 and the restaurant food was once of the best meals weve ever had! I highly recommend!

Stayed in June 2025

Great facilities, gracious staff.

Stayed in June 2025

As with many hotels in Switzerland sometimes a double room can be two beds together, but staff were extremely helpful about this. If arriving out of day hours / during mealtimes, you may need to call reception as it isn’t a large hotel. Overall very good stay.

Traditional aesthetic made a nice change from modern hotels. Centrally located in Engelberg and with an excellent restaurant.

Stayed in April 2025

Found the room expensive at 275 Chf per night with a bit of a disappointing view bearing in mind we were in the middle of the mountains.

Loved the hotel and the restaurant and the warm cosy charm. The spa was great too.

Stayed in April 2025

The beds were not that comfortable and people were smoking outside our room. When I raised the latter, the staff made sure that would no longer happen.

Beautiful old house, lovely rooms, excellent restaurant (amazing chocolate mousse!), charming breakfast and perfect location for a ski weekend. We also loved the sauna - luxurious, spacious and lovely design.

Stayed in March 2025

Breakfast was wonderfull and with table service and freshly prepared eggs any style.

Stayed in February 2025

It would have been nice to have a pool, or a hot tub

The building had great character, rooms very comfortable and well equipped, restaurant excellent and wellness very good

Stayed in February 2025

The rooms are little low ceilinged and the bathroom is cramped, but that’s also part of the charm of the place.

Great little hotel, with a very nice sauna and ski locker downstairs

Stayed in December 2024

Beautiful hotel in traditional style with comfortable bed, modern bathroom and fantastic staff. The sauna was lovely.

Stayed in September 2024

I booked an Eiger view but was given a room facing another building. Despite informing reception, I received no follow-up.

Great location,

Stayed in September 2024

The room was very hot and a big smelly for the price point of $250 US

Nice location and beautiful mountains

Stayed in August 2024

Lovely staff, amazing breakfast! I was very impressed by the way the staff were treating us. The place is nice - rooms are nice and clean and have all the necessities. Good comfy bed - a lovely place in general! 10/10 would recommend!

Stayed in June 2024

We had a traditional room, in the old part of the building, close to the kitchen and it was a little bit noisy.

The room was very close to the train station, clean and well equipped (with toiletries, water, coffee/tea machine). Also, I liked the staff (very helpful), the breakfast (very good ingredients) and the quality of the towels/linens and the shower gel/hand soap/shampoo (with natural ingredients and awesome smell). We will definitely come back.

Stayed in June 2024

I would book a larger room next time

Location, breakfast, dinner, excellent location, beautifully decorated in tune with the village, friendly and super helpful staff … particularly as we arrived past midnight !

Stayed in February 2024

People make the difference. Thank you to Lars (Hotel Manager) and Michi (Receptionist) for making our stay special. From breakfast to special dinner, from great sauna to clean room, Alpenclub hotel will make your stay in Engelberg memorable.

Stayed in January 2024

We adored the Alpenclub! They made our stay even more magical than we dreamed it could be. They went over and above and made us feel comfortable and at home!

Stayed in December 2023

Only thing was that the pillows were extremely soft, however this is complaining on a high level.

Fantastic location. Great hotel. Friendly staff. Lovely toilettries.

Stayed in December 2023

We had the pleasure of staying at this hotel and dining at their restaurant, and we must say it was an outstanding experience. The hotel itself was beautifully designed, Alpen-style, with comfortable rooms that made us feel right at home. The staff were attentive, friendly, and went above and beyond to ensure our stay was perfect. The restaurant, in particular, left me speechless. The culinary creations that came out of their kitchen were nothing short of extraordinary. Each dish was thoughtfully prepared with the finest ingredients, and the flavors were simply divine. From the moment we entered the restaurant, we were greeted with warm smiles and genuine hospitality. The level of service provided by the staff was truly exceptional. The restaurant manager and he’s assistant are doing an excellent and great job. We are definitely looking forward to come back!!! Thank you guys for everything!!! Well done !!

Stayed in December 2023