Reviews of Hotel Allegra Lodge 3 stars
Hamelirainstrasse 5, 8302 Kloten, Switzerland
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location. Much more affordable than some of the other large hotel companies near the airport. We had to be to the airport by 4:30am and they helped us book a taxi which we were very grateful for. If you need to stay close to the airport for an early flight, I think this is hands down the best place to stay for the price.
The bed I slept in had a very firm mattress. Not very comfortable.
Dear Stephen Thank you for sharing your experience. Your feedback is highly appreciated. We are glad to hear that you found the location convenient. We hope to see you in the near future. Kind regards Your Hotel Allegra Lodge Team
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery clean, close to airport.
Thank you dear Singh! Come visit us again soon! Warm regards Your Hotel Allegra Lodge team
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe hotel offers excellent value for money. It will be hard to find better accommodation in this price range. Overall, the property is very good. There were only a few minor issues, mainly with the bathroom cleanliness, which did not fully meet the usual Swiss standards. For example, there were a few overlooked spots and noticeable lime deposits.
The property has some minor noise from neighbouring showers.
Dear Jenny Thank you so much for your warm words. We will look into the comment about the bathroom, thank you very much for that too, sorry for that! We are hoping to welcoming you soon again. All the best! Kind regards Your Hotel Allegra Lodge Team
Dear Jenny Thank you so much for your warm words. We will look into the comment about the bathroom, thank you very much for that too, sorry for that! We are hoping to welcoming you soon again. All the best! Kind regards Your Hotel Allegra … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location to airport. Huge room for our family of 4.
Pricey, but everything in Switzerland is!
Hi Dennis It is a pleasure to hear that you have had an enjoyable stay with us and we thank you very much for sharing your feedback. We are happy that you enjoyed our location, our rooms and the restaurant. Thank you and we look forward to welcome you again in our Hotel Allegra Lodge. Kind regards, Your Hotel Allegra Lodge Team
Hi Dennis It is a pleasure to hear that you have had an enjoyable stay with us and we thank you very much for sharing your feedback. We are happy that you enjoyed our location, our rooms and the restaurant. Thank you and we look forward to … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBig room, good service
Shower not drains well, location is noisy- right next to the train station.
Dear Eyal Thank you for sharing your experience. Your feedback is highly appreciated. We look forward to welcoming you back when you are next in Kloten. Best regards Your Hotel Allegra Lodge Team
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation was very close to the airport, very clean, spacious room.
There was an incident few months ago for data breach, that was annoying
Dear Moh Thank you for sharing your experience. Your feedback is highly appreciated. We are glad to hear that you found the location convenient. We recommend that you be particularly vigilant when dealing with suspicious emails, chat messages, or phone calls asking for personal information. For security reasons, we never request bank or payment details by email, phone, or via services such as WhatsApp. Protecting your personal data is our top priority—please only use our official and secure payment methods. Do not disclose any sensitive data if you are not absolutely sure about the sender's credibility. If in doubt, please contact us directly—we will be happy to help. We hope to see you in the near future. Kind regards Your Hotel Allegra Lodge Team
Dear Moh Thank you for sharing your experience. Your feedback is highly appreciated. We are glad to hear that you found the location convenient. We recommend that you be particularly vigilant when dealing with suspicious emails, chat messa… Show more
Reviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewLocation was great! Very clean and comfortable
The restaurant was a bit expensive
Thank you so much for your lovely comment. We are hoping to welcome you back with us very soon. For the meantime we wish you all the best. Sincerely, Your Hotel Allegra Lodge Team
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClean and close to airport
Nothing
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewI stay there a lot. Perfect hotel next to airport. Clean and comfy rooms. Has a parking garage. I booked a family room. Kids love this hotel.
Dear Anton Thank you so much for your warm words. We are hoping to welcoming you soon again. All the best! Kind regards Your Hotel Allegra Lodge Team
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewRooms are big and beds are comfortable. Bathrooms are good too
Location is not great, trains frequencybto zurich HB is very less. No fans and Ac in the room feels suffocating. Open the windows and what you hear is trains passing by. Noisy.
Dear Deepal, Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed the spacious rooms, comfortable beds, and well-appointed bathrooms. We regret to learn that certain aspects of your stay did not meet your expectations. While our location next to the train station offers easy access to the airport and connections to Zurich HB, we understand that train schedules and noise can be a concern for some guests. Regarding room temperature, our property is not equipped with air conditioning, but we do provide fans upon request to improve comfort. Your comments are valuable to us, and we will share them with our management team as we continuously look for ways to enhance our guest experience. We hope to have the opportunity to welcome you back and provide you with an even better stay in the future. Kind regards, Your Hotel Allegra Lodge Team
Dear Deepal, Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed the spacious rooms, comfortable beds, and well-appointed bathrooms. We regret to learn that certain aspects of your stay did not me… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewWe arrived on 31.07 at 20:00 and were greeted by a very, very unfriendly representative with a sullen look, rolling her eyes and whispering in the local language to her friend, who was actually pleasant and helpful. It's not clear what the reason was, but it almost made us turn around and go to another hotel.
Dear Haim, Thank you for your feedback and for staying with us. We’re very sorry to hear that your welcome at reception was not a friendly one. This is not the standard we hold ourselves to, and we will address this with our team to ensure all guests feel genuinely welcomed. Regarding the nighttime disturbances: your stay coincided with the evening before Switzerland’s National Day (August 1st), when fireworks are still traditionally set off throughout the country. We regret any discomfort this may have caused. Thank you again for your comments. We value your input and hope to provide you with a much more pleasant stay in the future. Best regards, Your Hotel Allegra Lodge Team
Dear Haim, Thank you for your feedback and for staying with us. We’re very sorry to hear that your welcome at reception was not a friendly one. This is not the standard we hold ourselves to, and we will address this with our team to ensure… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe convenience to the airport was nice and the front desk reception ladies were kind.
We were not aware that the breakfast was extra- it ended up being 30 Swiss franks per person- which was waaayy too expensive for what was offered. The staff made it sound like breakfast was included. One of the beds in our room was really hard and uncomfortable. Neither of the fans worked and the AC didn't work well. The shower didn't drain and the bathroom door was no longer there. The wait staff at the hotel restaurant was really unfriendly and cold to us. This place felt extremely expensive for what we got.
Dear Guest, Thank you for taking the time to share your experience with us. We are truly sorry to hear that your stay at Hotel Allegra Lodge did not meet your expectations. We’re pleased to know that our convenient location near Zurich Airport and the warm welcome from our front desk team left a positive impression. However, we regret that several aspects of your stay fell short. We sincerely apologize for the confusion regarding the breakfast. While breakfast is not included in every booking, it should have been clearly communicated at check-in. We appreciate your feedback and will address this with our team to ensure better clarity moving forward. We're also sorry to hear about the issues in your room and the air conditioning, as well as your experience with our restaurant service. This does not reflect the level of comfort and hospitality we strive to offer, and we are reviewing your comments internally to take corrective actions. Please note that the hotel is equipped with a general air circulation system, but not air conditioning. We apologize if this was unclear during your stay. Thank you again for your honest feedback, it helps us improve and grow. We would love the opportunity to welcome you back in the future and provide you with the experience you expected. Please feel free to reach out to us directly before your next stay. Warm regards, Your Hotel Allegra Lodge Team
Dear Guest, Thank you for taking the time to share your experience with us. We are truly sorry to hear that your stay at Hotel Allegra Lodge did not meet your expectations. We’re pleased to know that our convenient location near Zurich Ai… Show more