8.3

Opiniones del Hotel Admiral Lugano 4 estrellas

Via Geretta 15, 6902 Lugano, Suiza

  • Mirian

    Escrito en 1 de septiembre de 2025 · Se alojó en septiembre de 2025

    Comentario auténtico

    Las piscinas y el desayuno

    Todo perfecto

  • Solana

    Escrito en 1 de septiembre de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • Alejandro

    Escrito en 9 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Ubicación! La calidad de atención de Roberta! La relación calidad precio

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  • Ivan

    Escrito en 6 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Excelente y buena piscina

    Respuesta del alojamiento:

    Dear Mr. Ivan, Thank you for sharing your experience and for appreciating our pool. We are glad that you enjoyed your stay and were able to take full advantage of our facilities. We look forward to welcoming you again in the future for another enjoyable stay. Kind regards, Roberta Guest Relations Manager Hotel Admiral Via Geretta 15 6900 Lugano

    Dear Mr. Ivan, Thank you for sharing your experience and for appreciating our pool. We are glad that you enjoyed your stay and were able to take full advantage of our facilities. We look forward to welcoming you again in the future for an… Mostrar más

    Hotel Admiral Lugano
    23 de agosto de 2025
  • Marta

    Escrito en 5 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Tiene piscina interior y exterior sin coste adicional, además de un pequeño gimnasio. Hotel limpio, habitación triple correcta. Usamos el parking, recomendable reservar porque no es muy grande. Muy cerca del lago, a una calle del teleférico para subir al Monte San Salvatore. A 20 minutos andando de Lugano centro.

    Desayuno muy caro. Por el precio de un desayuno del Hotel, desayunamos los 3 comprando comida en el súper que hay en la esquina. Por lo demás, todo perfecto.

    Respuesta del alojamiento:

    Dear Ms. Marta, Thank you for choosing our hotel and for sharing your experience with such a positive review. We are truly delighted that you enjoyed the cleanliness, the location, our services, and the comfort of your room, as well as the pool, the gym, and the proximity to the lake and the San Salvatore cable car. We are sorry, however, that you found our breakfast to be too expensive. Please allow us to highlight that every morning we offer a very rich buffet with a wide selection of hot and cold dishes, both sweet and savory, designed to satisfy the tastes of all our guests. Your valuable comments help us to constantly improve, and we sincerely hope to welcome you back in the future for an even more enjoyable stay. Kind regards, Roberta Guest Relations Manager Hotel Admiral Via Geretta 15 6900 Lugano

    Dear Ms. Marta, Thank you for choosing our hotel and for sharing your experience with such a positive review. We are truly delighted that you enjoyed the cleanliness, the location, our services, and the comfort of your room, as well as the… Mostrar más

    Hotel Admiral Lugano
    23 de agosto de 2025
  • Montse

    Escrito en 10 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    La habitación estaba genial y muy limpia. Tenía aire acondicionado y cafetera. Las chicas de recepción fueron súper amables , sobretodo una italiana ( perdona no recuerdo el nombre) que hablaba español . Nos dijeron qué trenes coger para ir al lago di Como, cómo ir al centro con unos descuentos del transporte. El desayuno inmejorable. Había de todo: dulce , salado y , sobretodo, fruta ( que en los demás sitios brillaba por su ausencia)

    Que no pudimos disfrutar de la piscina 🤷🏽‍♀️ Un poco caro el parking

    Respuesta del alojamiento:

    Dear Ms. Montse, We sincerely thank you for your wonderful review. We are delighted to hear that you found the room fantastic and impeccably clean, and that you appreciated the amenities provided, such as the air conditioning and the coffee machine. Your kind words about our staff – especially the Italian colleague who was able to assist you in Spanish – make us very proud. Providing a warm welcome and attentive service is an absolute priority for us. We are also very pleased that you found the transport information helpful and that you enjoyed our rich and varied breakfast, with special attention to fresh fruit. We are only sorry that you didn’t have the chance to enjoy our pool and that you found the parking a bit expensive. We truly hope to welcome you again soon so you’ll have the opportunity to experience our pools as well, and enjoy another pleasant and relaxing stay. We sincerely look forward to the pleasure of hosting you again in the future and offering you an even more complete experience. Best regards, Roberta Guest Relations Manager Hotel Admiral Via Geretta 15 6900 Lugano

    Dear Ms. Montse, We sincerely thank you for your wonderful review. We are delighted to hear that you found the room fantastic and impeccably clean, and that you appreciated the amenities provided, such as the air conditioning and the coffee… Mostrar más

    Hotel Admiral Lugano
    16 de julio de 2025
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  • Patricio

    Escrito en 8 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • Diego

    Escrito en 1 de julio de 2025 · Se alojó en junio de 2025

    Comentario auténtico
  • Rodolfo

    Escrito en 19 de junio de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    Parecía nuevo, muy práctico su garage.

    Desayuno algo deficiente. El baño feo, artefactos chicos, ducha incómoda. El respaldo de cama era un paño de vidrio, muy peligroso!!! Los horarios de las piscinas muy acotados.

    Respuesta del alojamiento:

    Dear Rodolfo Julio, Thank you for taking the time to share your experience at our hotel. We are pleased to know that you appreciated the quality of the hotel, the convenience of our garage, and the feeling of newly designed and well-maintained spaces. We are constantly striving to provide our guests with a pleasant and comfortable stay. Regarding breakfast, we are glad to inform you that our buffet is particularly rich and varied, offering a wide selection of hot and cold dishes, both sweet and savory, all prepared with fresh, high-quality ingredients to meet the tastes and needs of every guest. As for the room, we offer various types, and upon request and subject to availability, it is possible to book rooms with the bed headboard fixed to the wall, for those who prefer an alternative to glass. However, we would like to reassure you that the glass headboards are made with safe materials and are certified according to current safety standards. Lastly, we would like to inform you that our indoor pool is open daily from 9:00 AM to 10:00 PM, and the outdoor pool is available from 9:30 AM to 9:00 PM. These hours are designed to ensure a relaxing and enjoyable experience while respecting all our guests’ comfort. We look forward to welcoming you again in the future for an even more satisfying stay. Best regards, Roberta Hotel Admiral Via Geretta 15 6900 Lugano

    Dear Rodolfo Julio, Thank you for taking the time to share your experience at our hotel. We are pleased to know that you appreciated the quality of the hotel, the convenience of our garage, and the feeling of newly designed and well-maintai… Mostrar más

    Hotel Admiral Lugano
    24 de junio de 2025
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  • Manuel

    Escrito en 17 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    Me gustó demasiado, muy bien ubicado, la calidad de las personas del hotel que nos recibieron excelente, muy amables y nos explicaron los lugares a visitar en Lugano , demasiado cómoda la habitación.

    Respuesta del alojamiento:

    Dear Manuel, We sincerely thank you for your wonderful review! We are truly happy to hear that you had such a positive experience at our hotel. It is always a pleasure to welcome guests like you, and we are glad that our service and the quality of our facilities met your expectations. We look forward to welcoming you back for another enjoyable and satisfying stay. Best regards, Roberta Guest Relations Manager Hotel Admiral Via Geretta 15 6900 Lugano

    Dear Manuel, We sincerely thank you for your wonderful review! We are truly happy to hear that you had such a positive experience at our hotel. It is always a pleasure to welcome guests like you, and we are glad that our service and the qua… Mostrar más

    Hotel Admiral Lugano
    17 de junio de 2025
  • Guitoy

    Escrito en 13 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    La terraza exterior

    El inodoro hacia ruido

    Respuesta del alojamiento:

    Dear Guitoy, Thank you for your review and for your kind words about our staff and the comfort of the property. We are very sorry that you found the toilet noisy during your stay. Our reception is available 24 hours a day to promptly address any issues, and we regret that we were not informed of this inconvenience during your stay. We hope to welcome you again and provide you with an even more enjoyable experience. Kind regards, Roberta Guest Relations Manager Hotel Admiral Via Geretta 15 6900 Lugano

    Dear Guitoy, Thank you for your review and for your kind words about our staff and the comfort of the property. We are very sorry that you found the toilet noisy during your stay. Our reception is available 24 hours a day to promptly addres… Mostrar más

    Hotel Admiral Lugano
    17 de junio de 2025
  • Margarita

    Escrito en 9 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    No me dieron o comentaron del Ticino pass para moverme en la ciudad

    Respuesta del alojamiento:

    Dear Margarita, We sincerely thank you for your wonderful review and for appreciating the staff, the cleanliness, the location, the services, and the comfort offered by our hotel. We are truly sorry if you did not receive the Ticino Ticket during your stay. Please note that we always inform guests about the availability of the Ticino Ticket at check-in, and the information is also included in the messages and pre-stay emails sent prior to arrival. We hope to have the pleasure of welcoming you again for another stay in Ticino. Best regards, Roberta Guest Relations Manager Hotel Admiral Via Geretta 15 6900 Lugano

    Dear Margarita, We sincerely thank you for your wonderful review and for appreciating the staff, the cleanliness, the location, the services, and the comfort offered by our hotel. We are truly sorry if you did not receive the Ticino Ticket … Mostrar más

    Hotel Admiral Lugano
    17 de junio de 2025
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  • Silvia

    Escrito en 26 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    La atención de Francesca de 10 !!! Nos dio toda las explicaciones para conocer Lugano. Nos hablaba en Español excelente a pesar de ser italiana. El desayuno también 10 puntos y muy cómoda la cama y almohadas !!

    Falta modernizar los baños.

    Respuesta del alojamiento:

    Dear Silvia, Thank you very much for your kind and positive review. We are delighted to hear that your stay at our property met your expectations and was enjoyable. We strive every day to provide attentive and high-quality service, and it is truly rewarding to know we succeeded in making your experience pleasant. We would be honored to welcome you again in the future. Kind regards, Roberta Guest Relations Manager Hotel Admiral Via Geretta 15 6900 Lugano

    Dear Silvia, Thank you very much for your kind and positive review. We are delighted to hear that your stay at our property met your expectations and was enjoyable. We strive every day to provide attentive and high-quality service, and it i… Mostrar más

    Hotel Admiral Lugano
    31 de mayo de 2025
  • Pedro

    Escrito en 21 de mayo de 2025 · Se alojó en abril de 2025

    Comentario auténtico
    Respuesta del alojamiento:

    Dear Pedro, Thank you very much for your kind and positive review. We are delighted to hear that your stay at our property met your expectations and was enjoyable. We strive every day to provide attentive and high-quality service, and it is truly rewarding to know we succeeded in making your experience pleasant. We would be honored to welcome you again in the future. Kind regards, Roberta Guest Relations Manager Hotel Admiral Via Geretta 15 6900 Lugano

    Dear Pedro, Thank you very much for your kind and positive review. We are delighted to hear that your stay at our property met your expectations and was enjoyable. We strive every day to provide attentive and high-quality service, and it is… Mostrar más

    Hotel Admiral Lugano
    22 de mayo de 2025
  • Sonia

    Escrito en 1 de mayo de 2025 · Se alojó en abril de 2025

    Comentario auténtico
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  • Alan

    Escrito en 25 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico
  • Alejandro

    Escrito en 23 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    Excelente ubicación, muy limpio, habitación amplia y comoda, desayuno excelente, personal muy amable. Sobretodo destacaba el desayuno, uno de los mejores que tuvimos en nuestros muuchos viajes!

    Que la plaza que reservamos para nuestro coche electrico estaba ocupada al llegar. Deberían poner un cartel con "reservado" para que este libre cuando llega la persona que la reservó. Al final pudimos cargar el coche por la mañana sin costes.

  • Francieli

    Escrito en 14 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    A cama era confortável, o Hotel fica perto do estacionamento já que o Hotel não tinha disponibilidade de estacionamento privado.

    Para ser um Hotel 4 estrelas com piscina, poderia disponibilizar sandálias e roupão para hospedes. Eu não levei sandálias pensando que teria as do Hotel e me senti desconfortável em andar descalço pelo elevador até chegar na piscina.

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  • Hector

    Escrito en 8 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico
  • Jaime

    Escrito en 21 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico

    El servicio de desayuno era excelente

    La piscina no está climatizada. El baño necesita remodelación. No hay restaurante a la noche.

    Respuesta del alojamiento:

    Dear Jaime Daniel, We are pleased that you enjoyed the breakfast service, but we are sorry to hear that some aspects of your stay did not meet your expectations. We would like to inform you that our pool is heated to a temperature between 28 and 30 degrees to ensure maximum comfort for our guests. As for the restaurant, it is currently not operational for lunch and dinner, but our reception staff is always happy to recommend nearby restaurants to provide you with suitable alternatives. We hope to welcome you again in the future and offer you a more pleasant experience. Best regards, Roberta Guest Relations Manager Hotel Admiral Via Geretta 15 6900 Lugano

    Dear Jaime Daniel, We are pleased that you enjoyed the breakfast service, but we are sorry to hear that some aspects of your stay did not meet your expectations. We would like to inform you that our pool is heated to a temperature between 2… Mostrar más

    Hotel Admiral Lugano
    22 de marzo de 2025
  • Jose

    Escrito en 18 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico
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  • Juan

    Escrito en 20 de febrero de 2025 · Se alojó en febrero de 2025

    Comentario auténtico

    Todo correcto

    Pocas plazas de aparcamiento

  • Vico

    Escrito en 14 de febrero de 2025 · Se alojó en enero de 2025

    Comentario auténtico
  • Pellegrini

    Escrito en 9 de enero de 2025 · Se alojó en enero de 2025

    Comentario auténtico

    Excelente hotel, nuestra primera visita a Lugano y creo que elegimos el mejor hotel! La habitación muy cómoda, el hotel hermoso, el personal super amable y nos ayudaban a guiarnos y explicarnos dudas que teníamos, el ticket que te brindan para el transporte público una maravilla, y la piscina climatizada le da el plus total, fuimos en invierno y disfrutamos mucho en familia ese momento, nuestra hija realmente estaba feliz. Lastima que Al otro día cerraban por vacaciones porque nos hubiéramos quedado una noche más! :) La ubicación para nosotros fue ideal que andábamos sin auto. Realmente lo recomendamos!

    Todo bien.

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  • Jose

    Escrito en 30 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico
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Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

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