Reviews of Adler Hotel 3 stars
Weissbadstrasse 2, Am Adlerplatz, 9050 Appenzell, Switzerland
Loading
Guests also reviewed these properties:
Budapest, Hungary
Forgès, France
Melaka, Malaysia
Međugorje, Bosnia and Herzegovina
Sciacca, Italy
Bruges, Belgium
Lefokastro, Greece
Paro, Bhutan
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewFriendly staff. Location is close to train station and city center. Left me room key and instruction since we checked in late.
None
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe hotel is a friendly place with clean rooms that aren’t large but use the space wisely. The town is compact, so the hotel is located near everything and a few minutes walk from the train station.
The room was warm, but the provided fan helped. Breakfast was adequate.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewGreat staff and location. Highly recommend
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe room was so nicely appointed with a large comfortable bed. The towels were large and soft- it’s the small things! The room was quiet and comfortable and it was in the perfect location.
Breakfast on the first morning was very thin and the wait staff not very friendly- no fruit of any kind or eggs etc. second morning was much better and diff staff
Dear Wendy, Thank you very much for your very kind words and great review. We were pleased having you here and wish you for the future above all solid health. Kind regards, Mehmet Ciftci
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewVery nice staff, elevator, good breakfast, nice sized room with balcony, short walk from train station.
Nothing
Dear Sandra, Thank you very much for your very kind words and great review. We were pleased having you here and wish you for the future above all solid health. Kind regards, Mehmet Ciftci
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewOur stay at Adler Hotel was one we will always remember! The location was fantastic and the building itself has so much history and charm. On top of all of that, Matthias at the front desk was so incredibly helpful and kind to us. He gave us fantastic recommendations for hiking, helped us with dinner reservations, and went above and beyond to ensure we had a fantastic time in Appenzell. When we find ourselves back in Switzerland, we will absolutely be coming back to the Adler.
Dear Christina, Thank you very much for your very kind words and great review. We were pleased having you here and wish you for the future above all solid health. Kind regards, Mehmet Ciftci
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFriendly stuff. Good breakfast. Excellent location. Super clean. Highly recommend.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewMy brother and I had a fantastic stay at the Adler Hotel and we loved every minute. Super clean, hospitable and enjoyable. The team, including the warm cafe staff, made us welcome from the moment we arrived. A special thanks to Matjaz - an incredible host who really went the extra mile to make our stay so memorable. We really appreciated your excellent local insights and tips to make the very most of our time. 10/10 - we look forward to seeing you again!
Nothing disappointed us! Great all round.
Dear Sean, Thank you very much for your very kind words and great review. We were pleased having you here and wish you for the future above all solid health. Kind regards, Mehmet Ciftci
Reviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewNice hotel in the center of Appenzell.
Dear Luc, Thank you for your personal words. We are pleased you enjoyed your stay at Adlerhotel. Matjaz Leu
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewHighly of the staff...served us well.
There wasn't anything to dislike. Parking is limited here but the staff were very helpful.
Dear Burkhalter, Thank you very much for your personal words. We are happy, you had an enjoyable stay in Appenzellerland and hope to welcome you again! Matjaz Leu and Adlerhotel Team
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLovely old hotel, but with modernised rooms. We arrived quite late, and they left our room key with a hand written personal post card.
The rooms were quite hot, but we were able to open the terrace door and windows which cooled down the room.
Dear Danika, Thank you very much for your very kind words and great review. We were pleased having you here and wish you for the future above all solid health. Kind regards, Mehmet Ciftci
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewFantastic friendly staff. Great location.
Dear John, Thank you very much for your very kind words and great review. We were pleased having you here and wish you for the future above all solid health. Kind regards, Mehmet Ciftci
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewVery helpful staff. Nice big room
Dear O Flynn, Thank you very much for your very kind words and great review. We were pleased having you here and wish you for the future above all solid health. Kind regards, Mehmet Ciftci
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGood location, the staff were helpful and a nice breakfast. Would gladly go back.
Nothing to comment.
Dear Siana, Thank you very much for your very kind words and great review. We were pleased having you here and wish you for the future above all solid health. Kind regards, Mehmet Ciftci
Reviewed: 6 August 2025 · Stayed in June 2025
Verified reviewThe hotel is right in the city center and 5 min walk from the main station. You have all the needed amenities and a wonderful staff that is paying extra attention to every detail. I definitely recommend staying here while visiting Appenzell or the surrounding areas.
Dear Vasile-Bogdan, Thank you very much for your very kind words and great review. We were pleased having you here and wish you for the future above all solid health. Kind regards, Mehmet Ciftci
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewNice staff, our room is clean and the breakfast is great. Overall a great place!
Breakfast Friendly staff Conveniently located
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewSo cute, a perfection location, amazing staff, great food and views!
Nothing it was perfect.
Dear Katie, Thank you very much for your very kind words and great review. We were pleased having you here and wish you for the future above all solid health. Kind regards, Mehmet Ciftci
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified review