Reviews of Vancouver sea view Palace inn
355 Kelvin Grove Way, V0N 2E0 West Vancouver, Canada

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewUnbelievable view, very peaceful.
Need better towels
Thank you and welcome back!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe host was great, very kind, responsive, and hospitable :) Very clean and comfortable beds. My friends and I felt very welcomed at his place. Also the sunrise & sunset views were beautiful! We would happily come back if we had to stay somewhere close to Horseshoe Bay
Not a dislike, but just want to echo other reviews that the driveway is steep, so highly recommend using the street parking.
Thank you so much and welcome back warmly!
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe view would have been nice if the windows had of been cleaned to see it properly.
Entrance was not easily accessible, no lighting on the outside pathway, poor lighting inside, towels and facecloths should not be left for guests. The place needs a very good cleaning and wrong address given.
Sorry! We do work our best, but still couldn't satisfy you. Wishes you happy!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe address we were given was not correct so it took us ages to find the location. The rooms we were given/ and therefore the view does not match the photos on the listing. The property and garden could do with a refurbishment before being available for stays. Note- it is not an Inn, but the downstairs flat of someone’s house.
Although our guesthouse is small, it's a government-registered, formal hotel. The view in the photos isn't as beautiful as it actually is. The rooms are also larger than in the photos. Our garden is beautiful! The rooms are clean, tidy, and comfortable. We sincerely apologize for not accommodating your request for an early check-in, and we understand and sympathize with your negative review. The guests checked in early (11:30) and checked out later. When they checked in, they were all excited and praised our house, especially the kid was even happier. In any case, we hope their family harmonious.
Although our guesthouse is small, it's a government-registered, formal hotel. The view in the photos isn't as beautiful as it actually is. The rooms are also larger than in the photos. Our garden is beautiful! The rooms are clean, tidy, and… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat for our quick stopover. Large rooms, quiet location.
Only sink was in the bathroom. It would have been great to have one in the communal hallway, but not a major issue.
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewVery dirty, like nothing gets vacuumed or cleaned, even the towels were gross and dirty with brown marks from whomever used them before us arriving. All around the bottom of the bed frame was food debri and dust, really disgusting place to stay. We didn't even want to sleep in the bed, for fear the sheets and bedding don't get cleaned, but it was late and we had no choice, so we slept on top the bedding instead.
We work very hard to clean each room and change the bedding! It is understandable that guests are not refunded due to the temporary cancellation of the order, and it is understandable to spread their anger on the comments! We are very sorry that we cannot accept serious and factual inconsistencies!
We work very hard to clean each room and change the bedding! It is understandable that guests are not refunded due to the temporary cancellation of the order, and it is understandable to spread their anger on the comments! We are very sorry… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe property was clean and spacious. Beautiful Chinese furniture. Stunning views and lovely garden to sit in with the evening sun. 20min walk for the beach.
Thank you so much and welcome back warmly!
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewAwesome view and beautiful location. Very quite and a great host. Good communication. Big potential. Would come back for few nights. Also 2 very comfy beds, we slept very very well.
Thank you so much and welcome back warmly!
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe owner was jolly and helpful
Getting suitcases down to the room was hard. The rooms are VERY basic and very tired. There are no real facilities to cook anything, just a microwave...the kettle leaked. Poor lighting. Quite dirty and dusty. The bedding wasn't great and the pillows were very thin. Plug didn't work in the bath. We have stayed in many Air BnB type properties...this was the worst one unfortunately. With some effort it could be a nice place but as it's up for sale, they have let it go downhill a lot.
We asked you: "Everything is OK?" You told us "PERFECT!" Whatever. We just hope your family is OK.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewWhen we got there we decided not to stay.
The address does not exist and it is not an Inn but rooms in the property owners basement. The actual address is 350. We only found it as a neighbour came out to help us. Drive is so steep our rental car struggled to back up it as no space to turn round. The photos on the sight are not representative of the property except for the view. The outside and inside need attention. The property is also for sale. Never saw the owners. Decided it wasn’t for us so left.
Hello👋We are very sorry that we did not meet your accommodation requirements! If you have any questions, please let us know. We are very sorry that we did not receive your comments and suggestions... Our rooms are on the first floor, with garden and sea views, not in the basement. The free parking area can be easily turned around. The path leading to the room has wide and gentle stairs. We did not notice that you did not stay that day. After you checked out the next day, we spent more than an hour cleaning the room you stayed in. The house being sold has nothing to do with our hotel. Please do not make irresponsible comments and affect others! Thank you🙏
Hello👋We are very sorry that we did not meet your accommodation requirements! If you have any questions, please let us know. We are very sorry that we did not receive your comments and suggestions... Our rooms are on the first floor, with g… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewView
Address was confusing
Thank you so much!
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewbeautiful location ,private, great views. host gave informative info :-) , recommend
Thank you very much👍👍
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewQueen size mattress comfortable. Nice view of the ocean.. Private sitting deck outside. Dishes for 4, toaster, fridge, microwave. Owner texted for communication.
About 35 stairs to get to lower yard entry way, narrow crooked outdoor steps from street. 45 degree driveway with house owner's car in the way. Very scary to drive down. Owner's car blocking easy access to the designated spot by their home garage. Only 2 small towels for two people, no other wash clothes or hand towels. King size mattress very hard. Street parking was not available, other people had parked in the spots. No restaurants nearby. No tea or coffee in room.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewThank you very much and welcome back warmly👍