Reviews of TownePlace Suites by Marriott London 3 stars
800 Exeter Road, N6E 1L5 London, Canada
Loading
Guests also reviewed these properties:
Barcelona, Spain
Waukegan, United States
Nonthaburi, Thailand
Prevelly, Australia
San Carlos de Bariloche, Argentina
Paris, France
Sobral de Monte Agraço, Portugal
Artegna, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewSpacious clean rooms with working cool a/c
Nothing
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in June 2025
Verified reviewThe room was, as always, very comfortable and perfect for what I needed. Decent hot breakfast included.
The electric car charging stations. There is only one Tesla charging station now. Availability for charging is one of the key reasons that I stay at this hotel. The price this time was a lot higher than usual for some reason.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewWow.. A little gem hidden in London. I have been coming to London for many years and never saw this hotel. Nothing was wrong with this place. Even the staff were happy to be there. Always smiling, laughing and polite. I will be back, will not stay anywhere else. Love the little kitchen. I love the personal touch of the TV welcoming me to the hotel. Beds so comfy. Breakfast amazing. So many choices. And so good.
Hidden. Took sometime finding it. If there was a restaurant on site this place would be unbeatable.
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewGreat breakfast, helpful staff, and clean facilities
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReally just want to pay a compliment to the all of the staff I encountered during my stay. EVERYONE was so friendly and genuinely wanting to ensure everything was going well with your stay.
n/a
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewRoom and bed
Breakfast
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewLocation, cleanliness
No rug in front of the door in the room
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewRose in the kitchen brings a lot of positive energy to the room. Front counter staff were very friendly too.
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 January 2025 · Stayed in December 2024
Verified reviewPreferred place to stay when in London. Close to highway and family. We drive electric so having charging stations is a major draw because of the convenience. We were on the first floor for this visit and while that made it really convenient to get to the car and breakfast, it was a bit noisier because of increased foot traffic. Other than that, we always have a great stay.
Located behind a “peeler bar”. Could use a little more light in some areas of parking lot and better, more secure fencing.
Reviewed: 30 December 2024 · Stayed in October 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewIt was ok,check in was pleasant but the overall experience was overrated based to put on previous reviews.
I booked this room based on previous ratings provided. While it was pleasantly clean, my room was very very far from front/lobby. As a single female, I would have preferred a room less isolated. There were many unoccupied rooms between mine and reception. Unfortunately I had left my phone charger plugged into the bedside light plug and forgot to pack my phone charger when I checked out. When I called to ask about it, they said it was not turned in. Very disappointed in the dishonesty. Will not be back.
Reviewed: 13 December 2024 · Stayed in December 2024
Verified reviewKitchen
Uncomfortable couch KING SUITE had a queen bed Shower door opened to toilet … put on backwards No point’s because booked with 3rd party
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewIt was clean. The evening staff were very friendly and helpful. The breakfast was very good. Different eggs on the 2 days. They accommodated my request for room location.
The entrance was hard to find in the dark. Needs lighted sign by the road. The day staff were a bit abrupt. Not very helpful. Parking was a bit confusing.
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewGreat breakfast, great location
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewClean, rooms nice
Breakfast was not good. Hot foods greasy and cold