A/C was not working properly, when it did work it did not get cold at all inside.

Spacious rooms and location.

Stayed in September 2025

Night time staff were not as welcoming. The penthouse bed was extremely uncomfortable. There was early morning construction going on across the street that ruined my sleep. (I realize this is not the hotel's fault but something to check into when choosing which room to stay in)

The daytime staff were friendly and polite. The room was spacious and clean with nice bathrooms

Stayed in September 2025

Some of the local area

We enjoyed the Space in the Apartment. And the ease of coming and going to meetings and dinners

Stayed in September 2025

Bit of a smokey smell (but mild), might need a refurbishment soon

Friendly smiley staff, huge rooms/suites, comfy beds, decent location

Stayed in August 2025

The room floor was not 100% clean, we moved the couch and there was some dirt underneath it.

The location is perfect, and the staff amazing! Super available and helpful with every request/question we had! The bathroom was clean!

Stayed in August 2025

The apartment was great as we were able to have meals inside.

Stayed in August 2025

Stayed 6 nights. Convenient location to subway. The room looks the same as in the photo.

Stayed in September 2025

No pay phones, no vending machines (that I saw) Elevator get crowded during peak hours, also outside waiting for rides

Safe, clean, spacious suite,excellent location , free wi-fi

Stayed in August 2025

Very noisy air conditioning.

Staff very helpful and accommodation clean with fresh towels every day. Very secure.

Stayed in September 2025

Cleanliness can be improved a little, and the neighbourhood has lights and shadows

The hotel is in a good location near the metro stations, also close to shops and bars. The rooms I think are spacious and equipped with all kitchen and bathroom utensils. But my biggest thanks and appreciation goes to the staff, especially Rajvee at the reception desk who helped me with the computer, very kindly and always smiling.

Stayed in August 2025

Little bit too far to walk to the station and harbour but an uber was very cheap (about £6-£7) and took us there in less than 10 minutes.

Great apartment - very new and clean. The space was ideal. Staff were very helpful.

Stayed in August 2025

Can't be helped but the smell of drugs and people doing drugs

Location

Stayed in August 2025

Location is noisy even with windows closed and on top floor - lots of construction going on - (but this is downtown Toronto).

Suite hotel, appears to be a former apartment building. Nicely located not far from the ROM. 5 minute walk from Bloor/Yonge. Suites have their own sitting room and kitchen with full sized fridge, cook stove, microwave etc. so great for long stays. Staff super friendly and helpful. There is a small guest lounge and facilities to store your luggage after check out if you are not immediately leaving the city. We will definitely book here again when we are visiting Toronto.

Stayed in August 2025

The removal of breakfast while keeping the pricing the same is a bit annoying. The parking lot is not accessible, despite signage that it is- there are stairs.

Nice decor, well located- it’s a great spot and feels like a home away from home with all the amenities. The staff at the front desk are always very friendly and helpful.

Stayed in August 2025

The pillows and bedsheets were not of the best quality. The room could use a mini fridge. Beautiful balcony but door locked and we couldn't use it.

The room was great with a large living room and TV aside from bedroom.. Everything was clean. The staff were all friendly! The view was nice. The price very reasonable. The decor was modern and bright. The towels were plenty and exchanged the next morning.

Stayed in August 2025

Could benefit from updated televisions to allow casting or logging into streaming services.

2nd time staying Perfect style of room that met our needs as we traveled for FanExpo. We were able to save money cooking our own meals. It was located far enough from the event we could relax but easy enough to travel to.

Stayed in August 2025

noise

location, clean, room, staff, parking

Stayed in August 2025

Location

Room/suite

Stayed in August 2025

Beds, slow working elevators

Proximity to restaurants and shopping

Stayed in August 2025

The balcony in the room was inaccessible, when we called they said it was locked for security reasons therefore, we were unable to enjoy the view from the balcony.

It was located a few blocks from major tourist sites. They had a package for tourists which was nice and the staff were very helpful in setting up the tourist packages.

Stayed in August 2025

Entrance and reception does give the impression of a luxury accommodation but the rooms were a bit outdated. And a bit to far from the real center of the town

Appartement had everything we needed for a short stay in the city including underground parking

Stayed in July 2025

Nicest staff

It was clean and spacious, friendly staff but a bit overpriced for what it was.

Stayed in August 2025

The guest coffee offered was a single one cup device that only made espresso. We had to wait in line for 10 minutes for guests to each make a cup for their family in the morning. Eventually, we went out for coffee. There wasn’t A/C in our bedroom. There wasn’t towel service daily. There wasn’t a fitness center, nor breakfast.

The location is awesome. It has nice views. The room was very quiet. Easy walk to metro stations, shops, markets and restaurants.

Stayed in August 2025

The fittings in the bathroom were a bit worn. Facilities for washing up were great but a tea towel was missing

Location, spacious apartment

Stayed in August 2025