Reviews of Sandman Signature Edmonton Downtown Hotel 4 stars
10235 101 Street, T5J 3E9 Edmonton, Canada
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewCost to park.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe bed and the shower.
The staff at reception was rude when we show a complain about the cleaning in our room, and they even said sorry about it. The hotel feels more like an old house than a luxury hotel. In fact they shouldn't use luxury in their descriptions. It was our first time staying in a Sandman, we were so exited but we only get disappointment and a bad experience. This hotel doesn't reflect the canadian hospitality. Never coming back to any Sandman.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewI have stayed at this property before it changed hands and names. It definitely lived up to the expectations.
That my room wasn’t properly clean prior to check in. There was food from whomever previously stayed in the room.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location is downtown near everything that you would need. We enjoyed the beds as they were very comfy. The pool was nice as well.
There was much for a door in the shower so the floor would get a little wet. The breakfast service was a little slow around 9am. There was no indication that there was AC in the gym so for our work out we were very very warm.
Hi Michelle, Thank you for your patronage & 10/10 rating provided for your last stay with us. We appreciate your business & feedback. Looking forward to welcome you back. Regards
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat property, and very convenient, especially with the easy access to Edmonton City Centre and the availability of overnight car parking.
Hi Sujith, Thank you for choosing to stay with us and sharing your candid feedback. We are glad that you liked the hotel & enjoyed your stay, we look forward to welcome you back. Regards
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe pillows were comfortable
Curtains were faulty Stains on curtains Bed was uncomfortable Mold in the air vents Walls were stained Bathroom tiles had stains Sinks had chips on it Toilet paper was not renewed Coffee had leftovers in it (used) Price was high for low quality experience
Hi, Thank you for choosing to stay with us and sharing your candid feedback. We apologize for the inconvenience inadvertently caused during your last stay. We value your comments and shall take it up with our ream to be careful while cleaning and appointing the rooms. We sincerely hope for your continued patronage. Regards
Hi, Thank you for choosing to stay with us and sharing your candid feedback. We apologize for the inconvenience inadvertently caused during your last stay. We value your comments and shall take it up with our ream to be careful while clean… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPatrick, Eunice, and Hannah were so amazing to deal with. All the staff was amazing. Great experience!
Hi, Thank you for your patronage & 10/10 rating provided for your last stay with us. We appreciate your business & feedback. Looking forward to welcome you back. Regards
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation was fantastic, good pool and comfy beds.
The staff didn't know about local amenities. No heads up about parking fee. Breakfast was a mystery and casting to TVs was brutal. USB chargers didn't work in our room.
Hi Angela, Thank you for choosing to stay with us and sharing your candid feedback. We regret the inconvenience inadvertently caused. We value your feedback and shall address it with our team. We sincerely hope for your continued patronage. Regards
Hi Angela, Thank you for choosing to stay with us and sharing your candid feedback. We regret the inconvenience inadvertently caused. We value your feedback and shall address it with our team. We sincerely hope for your continued patronage… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNot happy with our stay, there were too many homeless allowed in the building, while security was talking on the phone and just letting them walk on by. Very uncomfortable.
There was too many homeless hanging around the outside around the corners.
Hi Kelsey, Thank you for choosing to stay with us and sharing your candid feedback. We regret the inconvenience inadvertently caused during your stay. Certain sections of our building are part of the public pedway system which prohibits us from restricting 100% public entry in those areas. Edmonton downtown like many big cities is currently trying to find resolve to some challenges as a community. We can assure you that we value the safety of our guests & our building is equipped with safety features like CCTV & access controlled elevators in addition to having a security personnel on site. Once again we appreciate your business & feedback and look forward to welcome you back. Regards
Hi Kelsey, Thank you for choosing to stay with us and sharing your candid feedback. We regret the inconvenience inadvertently caused during your stay. Certain sections of our building are part of the public pedway system which prohibits u… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified review