Reviews of The Juniper Hotel & Bistro 3 stars
1 Juniper Way and Mount Norquay Road Box 3449, T1L 1E1 Banff, Canada
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation. E bike.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFree e bikes for 3 hours great road 1A toward lake Louise along bow river past vermillion lakes access right from lodge also biked on trail to Banff, bow glacier and Banff spring total tour 3 hr
On the highway so noisy when sitting outside to eat but very good food Interesting First Nations artifacts and art around the hotel
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location! We loved that it was right off the highway.
The bed was not quite comfortable and the photos for the property itself ended up being too good to be true, not worth the price.
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality & experience is our number one priority and I apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality & experience is our number one priority and I apologize for failing to meet your expectations. I have… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation and staff
Breakfast was not open until eight
Thank you Jerry for taking the time to share your review with us. Hope to welcoming you back to Juniper Hotel & Bistro soon!
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewThe view was great, we really enjoyed the patio. We shared the room with another couple but it was spacious enough that we were not bumping into each other. It was a 15-20 min walk to the downtown, so still very close. The bistro was great for breakfast. Silver was our server and he was very friendly. They had a Ukrainian flag up front, and, being a Ukrainian myself, I appreciate the support.
The bistro closed relatively early, we were hoping there would be a bar open at least but we had to go downtown if we wanted a late drink before bed.
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in touch.
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewElectric bikes to borrow, hot tub with view, nice restaurant. Helpful, friendly staff.
The room has no closet, which is fine. But then it would be helpful to have wall hooks everywhere to hang things. The room lighting is insufficient, no central lighting, and floor lamps insufficient. Highway noise is unfortunate for such a lovely place.
Thank you Spencer for taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNative plantings tended by staff, charming architectural not bougie just old enough to be authentic. Not pristine which we loved. Unbelievable views when we upgraded to other side of the hall. Also best restaurant and views. Hot tub!!!
Nothing. Liked being out of busy town but walked or drove a couple min and easily parked at edge of Banff. Perfect
Thank you Nina for taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in touch.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewStaff friendly and helpful. Shuttle service to town. Nicely renovated room. Epic mountain view.
A short distance out of town but free shuttle was a great service to townandback.
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon!
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewWe absolutely loved our stay! The views of the mountains are unreal! The room was cozy and clean, the staff were warm and welcoming, and the on-site bistro served some of the best food we had on our trip. Peaceful location just minutes from downtown. Can’t wait to come back!
Thank you for sharing your experience. We're so glad we could make your stay memorable and comfortable. Do not hesitate to contact us in the future!
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect! Just a short mile walk from downtown. No need to bring walking poles, bear spray etc. the Jiniper has you covered for all your hikes. Although we didn’t use them, e-bikes are available complimentary. Staff was great and restaurant was excellent with incredible Mountain views. Hot tub was great after a day of hiking
Nothing. It was perfect
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in touch.
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe view was outstanding and just perfect! The hot tub was right next to our room. The Bistro was excellent and the wait staff friendly and very attentive. The front desk was so helpful, Caroline booked our tours and got us everywhere we wanted to go, saved us time and money. It was busy there (August summer travelers) but she was able to book several sightseeing tours. All in all it was wonderful.
The town was very busy when we got there and no parking, so glad the hotel was outside the town across the river. Actually the property was just perfect
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in touch.
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in … Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewView
Traffic noise
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in touch.
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe views.
Room sparsely furnished. Right nightstand had no lights, nowhere to plug in devices. Lamp in corner just a lightbulb. For the price, no free breakfast. The Bistro menu very limited and expensive.
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality & experience is our number one priority and I apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality & experience is our number one priority and I apologize for failing to meet your expectations. I have… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewClean, option for electric bikes
It is not in downtown banff. The shuttle has a rigid schedule- I assumed I could call them for a pickup when needed but even if they are not busy they make you sit there as they only pick up once an hour. At the end we just drove and searched for parking . The room was like a cave with the worst lighting. We could never see. We spent 4 days there, and it was too long.
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality & experience is our number one priority and I apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality & experience is our number one priority and I apologize for failing to meet your expectations. I have… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewE-bike used was great Hot tub had a great view. Clean quiet.
Hot tub was very foamy and not very hot.
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in touch.
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThis was my fourth time staying at the Juniper. The price is steep (and keeps going up), but it's worth it for the view, the comfort of the rooms, the wonderful restaurant, the hot tub, the friendliness and helpfulness of the staff, and the extra perks, such as being able to borrow hiking poles and bear spray.
Nothing! (Except the price.)
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in touch.
We are grateful and appreciate you taking the time to share your review with us. We hope to have the pleasure of welcoming you back to The Juniper soon. If we can be of any further assistance at this time, please do not hesitate to get in … Show more