Location is great! After 3 days of mentioning to various staff that our room smelled heavily of stale smoke, we were moved to another room. Too bad it took that long, but thanks Steve!, you helped us out right away! Cannery has great food!

Stayed in September 2025

Bar/ restaurant not open on Sunday

Location, separate room with sofa bed, fridge.

Stayed in August 2025

Construction next store starting very early Bring ear plugs

Close to everything just steps away

Stayed in August 2025

Houskeeping was bad.

Nice room. We were lucky we could do an early check out. My mother broke her shoulder an manager let us do a later checknout. Thanks a lot!!!

Stayed in August 2025

Our bathroom showed leaked all over the floor. Had to put a towel on the floor all the time as my husband slipped in the middle of the night on our first night, which is how we found out it was leaking . The ceiling in the shower showed the room above has the same problem . We just did not want to have to move room , when it was obvious, this was a wide spread problem . The room was fine but had seen better days. The swimming pool and gym need some care and attention, I couldn’t shower as the show was so calcified it didn’t work. The pool was well worn

The staff were lovely and very kind

Stayed in August 2025

When I checked out, I found that my package included breakfast, which I did not know - unfortunately I had been paying for breakfast at the restaurant. I wish I had been informed of this upon check-in. The parking situation at this hotel is tricky. We chose the valet service as I am a senior and not able to walk as far as was necessary looking for parking, however, the valet service is expensive and it can take a long time to get your car delivered. Definitely give yourself lots of time to get your car. I know the valet was doing his best, and we appreciated his assistance.

Great stay! The room was huge - bigger than a lot of condos, well appointed, and clean! Very handy to have a restaurant on site, and we ate there frequently as the food was good, staff were great, and it was so handy.

Stayed in July 2025

The water in the room is not free

The location is perfect, the staff are cooperative and friendly and the hotel is clean

Stayed in July 2025

The blurry glass wall of the bathroom. It was not too convenient for a family with a child sharing the same room. A/C was a bit noisy.

Great location. Valet parking service was very quick and convenient. Great check-in/check out process by the reception.

Stayed in July 2025

Major construction across the street - jackhammering started at 7 a.m. The construction project will likely take months to finish

Great location and great facilities.

Stayed in July 2025

Noise from prom kids but only happened once.

Excellent location. Harbour view was excellent.

Stayed in June 2025

Some staff behavior was not friendly

Location and quality of building

Stayed in June 2025

I would suggest are room on the back side of the hotel and higher up next time. The street traffic was quite loud.

Perfect location. Within walking distance of the waterfront, many restaurants, and entertainment. The room was spacious and the beds were very comfy. Staff was very helpful and friendly. I would stay here again.

Stayed in June 2025

Complicated instructions for wifi Beverage items not enough and not replenished Not great and expensive breakfast

Large accommodation, free upgrade

Stayed in June 2025

Very cold room

Location close to water front

Stayed in May 2025

Very cold room. No heater or warmer

Location

Stayed in May 2025

I had am 8am meeting off site and the breakfast was not available until 7am. Very disappointed this was not an option. Also, the parking situation was incredibly disappointing,.

The room was gorgeous and Hilton honours was greatly appreciated.

Stayed in May 2025

the pull out couch in the lovely corner suite with a view did need refreshing

location was great for walking to tourist areas such as the waterfront and Citadel , friendly staff

Stayed in April 2025

Not cozy rooms, too hard and plain

Location

Stayed in March 2025

A little pricey

Central and the right room for 3

Stayed in April 2025

no heat in lobby, pool and hot tub outdated and very warm dry air in room inconvenient loading area and parking limited

Great staff

Stayed in March 2025

My rent a car got dinged while being valet

The location

Stayed in March 2025

We couldn’t seem to get the room warm & No valet to bring our vehicle upon checkout which we paid extra for

Bright, Clean & well appointed very comfortable suite! Great shower & super hot water

Stayed in December 2024

Atmosphere

Stayed in December 2024

The room seemed to have electrical defects: - the only electrical plug in the bathroom didn’t work and couldn’t be fixed in the three days we were there (in fact we were told twice it was fixed and it wasn’t) - the microwave didn’t work on day one and this may have been due to the electrical outlet in the kitchen as I see they plugged it into the other outlet before the mini-refrigerator - the heater fan worked but the heater itself didn’t heat properly—sometimes it heated a little and often the fan was on but no heat just cool air - the bathroom ceiling above the shower has water damage and the shower head needs cleaning It was a surprise to us that these were so problematic in a Hilton as we stayed at 5 other properties in Nova Scotia and PEI with no issues. The front desk did eliminate the 3 days of parking fee as a consolation, but the room wasn’t what it should be to be rented.

Location to Harbour and restaurants. Room size. The parking attendant was very timely and the cleaning crew did a good job each day.

Stayed in October 2024