Reviews of The Eden Hall Inn 4 stars
12 West Street, C1A 1K3 Charlottetown, Canada

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewLocal and staff
Nothing
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewGreat location! walking distance from the city centre nice room, very comfortable, nice neighborhood. friendly staff.
n/a
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe room was nice, clean and cozy. The staff is extremely friendly and helpful. It was our first visit to PEI, and staff provided us with a lot of recommendations and maps. The breakfast was nicely served and fresh
Nothing negative about this stay
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewExcellent location, good selection for breakfast.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewVery charming house, close to the historical center and the owners were so lovely
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewWe love old homes, and this elegant mansion was so much fun at stay at. We really enjoyed relaxing on any of the verandas, porches, and balconies. We also enjoyed meeting other guests in an intimate setting. We all ate breakfast together and got a chance to share stories.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThis was the bets place ever! BEBE was an incredible host and everything was better than Perfect! She even had an amaszing treasure box for my son at check in. We will stay here forever and had the most wonderful time on the planet! I cannot recommned this place highly enough!
everything was perfect!
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewEverything about our experience was great, from the aesthetics of the whole place (castle, Victorian royalty vibes) to the overall experience and amenities. The whole experience was seamless and the little details really made the difference. There are lots of great spots to chill and relax, would definitely recommend!
Dear Julia, Thank you so much for your kind words! We're delighted to hear that you enjoyed the aesthetic, amenities, and all the little details that made your stay special. It's wonderful that you found plenty of spots to relax and unwind. We truly appreciate your recommendation and hope to welcome you back again soon! Beibei & Yu
Dear Julia, Thank you so much for your kind words! We're delighted to hear that you enjoyed the aesthetic, amenities, and all the little details that made your stay special. It's wonderful that you found plenty of spots to relax an… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe charm and elegance of the house and its location.
The coffee in the dining room was stone cold. Full pot.
Thank you for your kind words, Julia! We're delighted you enjoyed the charm, elegance, and our location, as well as our staff’s hospitality. We appreciate your feedback about the coffee; we’ll look into how to keep it warm and ensure a better experience in the future. We’d love to host you again soon—thank you for staying with us! Beibei & Yu
Thank you for your kind words, Julia! We're delighted you enjoyed the charm, elegance, and our location, as well as our staff’s hospitality. We appreciate your feedback about the coffee; we’ll look into how to keep it warm and ensur… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGood location in downtown Charlottetown and generally nice.
Breakfast was buffet but just okay. Not refilled when we got there. Stairs a challenge with large suitcases but staff helped getting upstairs. Rooms were smaller than expected and no help going down.
Thank you for your honest review, Claude. We're glad you appreciated the old-style charm and our location in downtown Charlottetown. We apologize for the breakfast service and the challenges with stairs, especially with large suitcases. Your feedback is valuable, and we’ll work on improving these aspects to enhance our guest experience. We’d love the opportunity to host you again and provide an even better stay. Beibei & Yu
Thank you for your honest review, Claude. We're glad you appreciated the old-style charm and our location in downtown Charlottetown. We apologize for the breakfast service and the challenges with stairs, especially with large suitcas… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewRoom 1 was great. Enjoyed the bathtub.
Thank you, Thomas! We're glad you enjoyed your stay and appreciated Room 1 and the bathtub. We hope to host you again soon! Beibei & Yu
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location, beautiful architecture, and tasteful décor.
Nothing to complain about – it’s really nice.
Thank you so much for your wonderful feedback, Chen! We're thrilled to hear you had an unforgettable experience and appreciated our location, architecture, and décor. It was a pleasure hosting you, and we hope to welcome you back again in the future! Beibei & Yu
Thank you so much for your wonderful feedback, Chen! We're thrilled to hear you had an unforgettable experience and appreciated our location, architecture, and décor. It was a pleasure hosting you, and we hope to welcome you back again… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewBeautiful and charming decor and very clean. The location and neighborhood were wonderful. The innkeepers were extremely helpful, and parking was very easy
Stairs were an issue for me as our room was on the third floor. Also, the room had a beautiful bathroom with a tub/shower combo, but it was very slippery in the shower, with no rubber mat or skid protection in the tub’s bottom.
Thank you so much for your kind words, Dilts! We're delighted you enjoyed the charm and history of our inn, and we're glad you appreciated the décor, cleanliness, and helpfulness of our team. We appreciate your feedback about the shower safety; we'll look into adding slip-resistant mats to improve safety. It was a pleasure hosting you, and we hope to welcome you back again soon! Beibei & Yu
Thank you so much for your kind words, Dilts! We're delighted you enjoyed the charm and history of our inn, and we're glad you appreciated the décor, cleanliness, and helpfulness of our team. We appreciate your feedback about th… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEden Hall is very exceptional in its themed room and antique decorations dotted around the house. The sitting areas were quite beautiful and the dining hall (albeit small) was also cozy. Our room was exceptional, was great to come in and feel right at home, the sheets were clean, and the beds comfortable. Plus as we came in the room was cold and we were welcomed with music relating to our “Lost Sea” room.
A bit pricey for 1 night, but willing to pay as the property was unique.
Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed the themed rooms, antique décor, and the cozy sitting and dining areas. It's great to know you felt at home, and we’re pleased that the little touches, like music and the comfortable beds, made your stay special. We appreciate your understanding regarding the price and are grateful you chose our unique property for your night. We'd love to host you again anytime! Beibei & Yu
Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed the themed rooms, antique décor, and the cozy sitting and dining areas. It's great to know you felt at home, and we’re pleased that the little touches… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGood location to downtown and great shopping and food. The historical architecture was nice, and the bed was comfortable. The Anne of Green Gables doll was a nice touch, as well as the musical selections played during breakfast.
The fake plants decorating inside and outside of the house were not very appealing. Some decorative items inside the home looked out of place and not in the time period of the home. There were some landscaping supplies sitting around in the yard, which did not look good. The space in the room was very tiny and did not offer much room for suitcases. Breakfast options were lacking variety, quality, and visual appeal.
Dear Jordan, Thank you for your detailed feedback. I’m glad to hear you enjoyed the great location, comfortable bed, and the touches like the Anne of Green Gables doll and breakfast music. We appreciate your honesty regarding the decor, landscaping, and breakfast options. Your comments help us understand where we can improve, and we will take your suggestions into consideration moving forward. We hope to host you again in the future and thank you for choosing our inn. Beibei
Dear Jordan, Thank you for your detailed feedback. I’m glad to hear you enjoyed the great location, comfortable bed, and the touches like the Anne of Green Gables doll and breakfast music. We appreciate your honesty regarding the decor, … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewEverything. Warm welcome and tour. We felt very comfortable using the areas outside of our room. Breakfast was great. Location was perfect for us. All the small touches to make us comfortable were very appreciated.
Can’t think of anything.
Thank you so much for your kind words, Kristel! We're thrilled to hear you felt comfortable and appreciated the little touches. It was a pleasure hosting you, and we're glad the location and breakfast met your expectations. We’d love to welcome you back anytime. Safe travels, and thank you again for staying with us! Beibei
Thank you so much for your kind words, Kristel! We're thrilled to hear you felt comfortable and appreciated the little touches. It was a pleasure hosting you, and we're glad the location and breakfast met your expectations. We’… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great with lots of options We appreciated access to snacks, coffee tea throughout our stay Staff were very helpful
Room # 8 ,had a portable air conditioner that was noisy
Thank you for your kind feedback, Ron! We're delighted to hear you enjoyed the great location, cleanliness, breakfast options, and our staff's helpfulness. We appreciate your comments about the portable air conditioner and will look into potential solutions to improve comfort. Thanks again for staying with us—you're always welcome back! Beibei
Thank you for your kind feedback, Ron! We're delighted to hear you enjoyed the great location, cleanliness, breakfast options, and our staff's helpfulness. We appreciate your comments about the portable air conditioner and will … Show more