9.0

Reviews of Canalta St.Paul 3 stars

5008 43rd Streeet, T0A 3A2 St. Paul, Canada

  • Anonymous

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    I didn’t have time to have the breakfast but it looked nice

  • Kerry

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Very clean, microwave and fridge in room, swimming pool, and breakfast included. Front desk staff were very friendly and helpful!

    Property response:

    Thank you so much for the awesome review. We are super happy that you enjoyed all of our wonderful amenities. I am super proud to be the leader of such a wonderful group of people. I will definitely share your review with them. Thank you for choosing to stay with us. We shall look forward to your reutrn. Have a awesome day!

    Thank you so much for the awesome review. We are super happy that you enjoyed all of our wonderful amenities. I am super proud to be the leader of such a wonderful group of people. I will definitely share your review with them. Thank yo… Show more

    Canalta St.Paul
    1 September 2025
  • Janice

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
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  • Peterson

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review

    Enjoyed the room /suite . Also enjoyed the games room . The brekfast was a good start to my day.

    Confusion between online booking payment and reservation. But after proof of online booking on my part it was corrected.

    Property response:

    Thank you for the awesome review. We are super happy that you enjoyed your stay with us. I will definitely share your comments with my entire team. Our games room is really fun to spend some family time in, that is if you have time. Sometimes when you are staying in a hotel, you have a lot of things to do and accomplish. Thank you for choosing to stay at the Canalta St.Paul. We value and appreciate your business. Have a Great Day!

    Thank you for the awesome review. We are super happy that you enjoyed your stay with us. I will definitely share your comments with my entire team. Our games room is really fun to spend some family time in, that is if you have time. Som… Show more

    Canalta St.Paul
    25 August 2025
  • John

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review
  • Andrea

    Reviewed: 28 July 2025 · Stayed in June 2025

    Verified review
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  • H

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Liked the cook yourself waffles, and the other things on the buffet.

    Telus TV, couldn't figure out how it works. It was late and didn't want to bother the staff.

    Property response:

    Hi Glen, Thank you for your kind review and for giving us an 8/10! We’re glad to hear you enjoyed the accommodations, toiletries, and especially the cook-your-own waffles and buffet options. We appreciate your feedback about the TV remote and Telus system—it’s helpful to know where we can improve. We're sorry for the inconvenience, and we’ll take steps to make the instructions clearer for future guests. Thanks again for staying with us, and we hope to welcome you back soon!

    Hi Glen, Thank you for your kind review and for giving us an 8/10! We’re glad to hear you enjoyed the accommodations, toiletries, and especially the cook-your-own waffles and buffet options. We appreciate your feedback about the TV re… Show more

    Canalta St.Paul
    24 July 2025
  • Max

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Quiet, friendly staff, comfortable bed, good pillow

    Like a lot of hotel bathrooms sink plug worn out, not holding water

    Property response:

    Hi Max, Thank you so much for your thoughtful review and your 9/10 rating! We're really glad to hear you enjoyed the quiet atmosphere, our friendly staff, and the comfort of the bed and pillow. We're sorry to hear about the issue with the sink plug. If you don’t mind sharing which room you stayed in, we’d love to follow up and make sure it gets taken care of right away. We also wanted to mention that our front desk is staffed 24/7 — if anything like that comes up during a future stay, please don’t hesitate to give us a call. We’d be happy to fix it promptly. Thanks again for your feedback, and we hope to have the opportunity to welcome you back soon for an even better experience.

    Hi Max, Thank you so much for your thoughtful review and your 9/10 rating! We're really glad to hear you enjoyed the quiet atmosphere, our friendly staff, and the comfort of the bed and pillow. We're sorry to hear about the is… Show more

    Canalta St.Paul
    23 July 2025
  • Anonymous

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Very clean :). And the breakfast was amazing !!!

    Property response:

    Thank you so much for the wonderful 10/10 review! We're thrilled to hear you found everything very clean and that you loved the breakfast — our team puts a lot of care into both! We hope to welcome you back again soon. Have an awesome day!

    Thank you so much for the wonderful 10/10 review! We're thrilled to hear you found everything very clean and that you loved the breakfast — our team puts a lot of care into both! We hope to welcome you back again soon. Have an aw… Show more

    Canalta St.Paul
    12 July 2025
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  • Nick

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
  • Shirley

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review

    Breakfast person and front counter staff were very friendly and helpful. Games run and pool were fun with our grandkids

    There wasn't anything

    Property response:

    Hi Shirley, Thank you so much for your wonderful review and perfect score! We're thrilled to hear that you had a very pleasant and enjoyable stay with us. It's great to know that our front desk and breakfast staff made a positive impression and that you and your grandkids had fun in the games room and pool. We truly appreciate your kind words and hope to welcome you and your family back again soon!

    Hi Shirley, Thank you so much for your wonderful review and perfect score! We're thrilled to hear that you had a very pleasant and enjoyable stay with us. It's great to know that our front desk and breakfast staff made a positive i… Show more

    Canalta St.Paul
    1 July 2025
  • Susan

    Reviewed: 14 June 2025 · Stayed in May 2025

    Verified review
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  • Patrick

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    There is an indoor swimming pool. Breakfast was good but would have been better had the staff replenished the supplies rather than sitting around idly.

    For the price, this hotel is disappointing. The room was noisy, with much running around upstairs all night. The facilities, except as described above, were no better than those of a cheap motel.

    Property response:

    Hi Patrick, Thank you for taking the time to leave your feedback. I'm sorry to hear that your experience didn’t meet expectations. I was on site during breakfast service, along with our seasoned breakfast/front desk agent, and I can assure you that we always work hard to keep everything well-stocked and running smoothly. There's rarely a moment for us to sit idle, as we’re constantly monitoring and replenishing food items to ensure guests have what they need. I’m also sorry to hear about the noise disturbance and your overall impression of the facilities. We take all feedback seriously and are always looking for ways to improve. If you'd like to discuss your stay further, please don’t hesitate to reach out to me directly at 780-645-5581. Best regards, Bailey Spates Assistant General Manager

    Hi Patrick, Thank you for taking the time to leave your feedback. I'm sorry to hear that your experience didn’t meet expectations. I was on site during breakfast service, along with our seasoned breakfast/front desk agent, and I c… Show more

    Canalta St.Paul
    14 June 2025
  • Andrea

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review
  • 7.0 Good
    Stephen

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review
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  • 7.0 Good
    Klarice

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review
  • Thomas

    Reviewed: 7 May 2025 · Stayed in May 2025

    Verified review

    Facilities were nice. Though ordinary. Everyone raved about the breakfast in reviews, but in my experience it eas nothing special at all.

    Price for value was awful. But I suppose it's essentially the only option, as the other two hotels I checked were nearly $100/night and fit the definition of 'fleabag hitel'. St. Paul could really use a funeral budget hotel thta has some character like a Radisson Country Inn. Which gives me a king suite and a better breakfast for less. As for Canalta the main thing was it has no character. Everything was plain and sterile. And the elevator takes too long and operates clunkingly, not a real word, I think, but descriptive.

    Property response:

    Thomas we are sorry that you feel that way. Our hot continental breakfat is always fresh and full and the waffle maker is always ready to go. If you visit on Wednesday's or Thursdays we make fresh omelettes. We do offer federal/funeral rates. I am just not sure what you were here for? You just need to ask at the front desk about any discounts we offer. We will definitely check out the elevator to ensure that it is working properly. Thank you for letting me know. We hope you will give us another chance if you are ever in our area. Take Care and Have a Great Day!

    Thomas we are sorry that you feel that way. Our hot continental breakfat is always fresh and full and the waffle maker is always ready to go. If you visit on Wednesday's or Thursdays we make fresh omelettes. We do offer federal/f… Show more

    Canalta St.Paul
    7 May 2025
  • Clarissa

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review
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  • James

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    Front desk is slow waited in the lobby too many times because of lack of presence.

    Property response:

    I am sorry that you feel that way. Unfortunately, the desk agent was upstairs assisting another guest. We are always trying to find better solutions to these issues. We do a lot of different tasks when we are working the front desk, we apologize that you had to wait. Please always remember we do have a bell on the front desk so we can be alerted that someone is waiting. Thank you for letting me know. Have a Great Weekend.

    I am sorry that you feel that way. Unfortunately, the desk agent was upstairs assisting another guest. We are always trying to find better solutions to these issues. We do a lot of different tasks when we are working the front desk, we a… Show more

    Canalta St.Paul
    25 April 2025
  • Barry

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    Staff were great , rooms clean and breakfast and pool were amazing

    Property response:

    Thank you Barry for taking the time to comment on your most recent stay. We appreciate the kind words. I really do have a wonderful group of hard working team members. I will definitely share your review with them. They will definitely be getting a huge shout out from me. I am very lucky to be their leader. Thank you again for letting me know. We shall look forward to your return. Have a Awesome Day!

    Thank you Barry for taking the time to comment on your most recent stay. We appreciate the kind words. I really do have a wonderful group of hard working team members. I will definitely share your review with them. They will definitely … Show more

    Canalta St.Paul
    25 April 2025
  • Jordan

    Reviewed: 16 April 2025 · Stayed in April 2025

    Verified review
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  • Rhonda

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Modern decor, excellent amenities, clean rooms, spacious bathrooms, great staff, housekeeping kept the room clean or checked in daily to see if we wanted our room cleaned, and the continental breakfast had a great selection. Will stay here again!

    Property response:

    Thank you Rhonda for the awesome review. We are super happy that you enjoyed your stay with us. It appears that you were able to experience our wonderful amenities. Our games room is so fun for people of all ages. Thank you again for letting future travellers know how great of a guest experience you had. We shall look forward to your return. Take Care and Have a Awesome Day!

    Thank you Rhonda for the awesome review. We are super happy that you enjoyed your stay with us. It appears that you were able to experience our wonderful amenities. Our games room is so fun for people of all ages. Thank you again for le… Show more

    Canalta St.Paul
    15 April 2025
  • Ciara

    Reviewed: 4 April 2025 · Stayed in March 2025

    Verified review
  • Sarah

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review

    The breakfast was legendary. The pool and slide super fun, and the staff all friendly.

    Property response:

    Thank you Sarah for the awesome review. Our delicious hot continental breakfast definitely has something for everyone. We hope you had a chance to check out our fun and free games room. It is also a great place to spend time with your family. Thank you again for your kind words. We shall look forward to your return. Thank you for choosing to stay at the Canalta St.Paul. Have a Awesome Day!

    Thank you Sarah for the awesome review. Our delicious hot continental breakfast definitely has something for everyone. We hope you had a chance to check out our fun and free games room. It is also a great place to spend time with your fa… Show more

    Canalta St.Paul
    31 March 2025
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  • Leeim

    Reviewed: 14 March 2025 · Stayed in March 2025

    Verified review

    Room was clean, king bed was comfortable and the staff are great, Cindy is always a joy to deal with and makes you feel welcome.

    The heating unit took all night to warm up the room. Probably needs a service, but it wasn't cold enough to call for maintenance.

    Property response:

    Thank you Leeim for the kind words. It has been a pleasure chatting with you. We hope you will continue to have work/business in our area. Your name is definitely unforgetable and memorable. Thank you for letting me know about your ptac issue. I will send my maintenance technician up to that guest room to ensure that it is functioning as it should be. We don't want other guests to be cold. We are here 24/7 for all your needs, please call down with any issues you may experience while you are here. We want all of our guests to have a amazing experience. We shall look forward to your return. Have a Awesome Day!!

    Thank you Leeim for the kind words. It has been a pleasure chatting with you. We hope you will continue to have work/business in our area. Your name is definitely unforgetable and memorable. Thank you for letting me know about your … Show more

    Canalta St.Paul
    16 March 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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