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Reviews of Sonesta ES Suites Toronto Markham 3 stars

355 South Park Road, L3T 7W2 Markham, Canada

#14 of 23 hotels in Markham

Guests' Choice

Review score

Based on 637 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 21 August 2025

    7.0
    Good value
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Bathtub - Mobility Accessible
    • Stayed 4 nights
    • Submitted via mobile

    Dishwasher did not work, no kettle, bathroom had an issue that led to flooding when having a shower.

    Rooms were spacious, had a kitchen, good gym, free laundry, nice outdoor space. Helpful friendly staff, good breakfast

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Good hotel to stay!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The food court is small

    Room is nice and clean

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Nice stay, Nice breakfast, gym facility was good.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 7 nights
    • Submitted via mobile

    They can have more cleaning for longer stay guest. and also free parking for guest.

    Staff were friendly, the suite was just fine got a family of 5

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Very good stay. Room refresh on the way to becoming great.
    • Leisure trip
    • Solo traveller
    • Studio King Suite
    • Stayed 4 nights

    No desk and office chair. Bathroom needs to be renovated and fixtures replaced, especially shower and toilet.

    Clean and comfortable. Good breakfast.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    8.0
    Love the facilities location look forward to staying here again
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    Next time would love to be on the first floor other than that no complaints

    Prompt service great staff very clean

    Stayed in August 2025

  • Reviewed: 31 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    The pool was heavily chlorinated and enclosed. Wasn't able to withstand the fumes long enough to enjoy. Coffee pot and supplies were uncleaned and growing mold

    Comfortable, quiet, breakfast

    Stayed in July 2025

  • Reviewed: 29 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Small breakfast table and nowhere to seat in dining hall.

    Very clean and greatly renovated.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Great room size. Perfect for the 5 of us!

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Exceeded my expectations
    • Leisure trip
    • Solo traveller
    • Queen Studio Suite
    • Stayed 5 nights
    • Submitted via mobile

    Long walk to my room suite

    Location & cleanliness & modern furniture

    Stayed in July 2025

  • Reviewed: 8 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Queen and Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    I think there should have been a second meat option at breakfast for guests that do not eat pork. Each morning there was only a pork option.

    The property was beautiful. The room was spacious, nice and clean. I was not expecting the items provided in the kitchen area, so it was a nice surprise. The outside area was beautiful.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio King Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is mediocre. Choice of items are limited. Coffee tasted bad The pancakes came out of the machine is so bad that I've to throw them away. What a waste!!

    Room is spacious

    Stayed in June 2025

  • Reviewed: 1 July 2025

    9.0
    Enjoyable stays with my family!🤗
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 6 nights
    • Submitted via mobile

    Here're some but's, we didn't appreciate the parking tax of 5$/night (don't forget that client can't bring their belongings by walk and even if taxis exist, it may be difficult or not practical for external visitors). Plus, during our 6 days staying there, after 3 nights we were eligible to the room cleaning (light touch : towels, garbage, redo the bed with the same sheets, NO BATH CLEANING). Also, the bathroom space was a bit small.

    My family and I globally appreciated our visit at Sonesta ES Suites Hotel Markham Toronto. We were 5 and stayed six nights. The room was well equipped with 2 cooking surfaces, big fridge with icemaker, microwave, dishwasher, dished and utensils. The environment is clean and well maintained. The breakfast was various and everything was delicious except for the potatoes we absolutely didn't like. I really want to mention the woman of the kitchen Ms DANA, she was wonderful with everyone and made us comfortable. Thank you SURESH for your smile, kindness and quick and effective service!

    Stayed in June 2025

  • Reviewed: 6 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with King and Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pool isn't too spectacular.

    Great room options. Breakfast was great

    Stayed in June 2025

  • Reviewed: 2 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Receptionist wasn't helpful. We came back midnight and there wasn't parking space available even though we paid for it. When we asked him for help, where to park he said just park at the curb 🤨.

    Hotel was nice and clean. Breakfast was good. 2 bedroom suite was very spacious for family of 5.

    Stayed in June 2025

  • Reviewed: 22 May 2025

    9.0
    Highly recommend, great staff and enjoyed our stay. We will be back.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 3 nights

    It would be great if the breakfast started earlier. We travel for competitions that start by 7am which doesn't allow us to take in the included breakfasts.

    The bedroom and suite was separated by a door which allowed quiet and darkness for my child and I resting while my spouse watched hockey. There was a bar-b-q available at the back of the hotel, we used it to save money and enjoy a relaxing evening outdoors.

    Stayed in May 2025

  • Reviewed: 21 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Only breakfast available at hotel

    Cozy room

    Stayed in May 2025

  • Reviewed: 14 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Queen and Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    It's newly renovated room has a good size. It is pretty comfortable and clean

    Stayed in May 2025

  • Reviewed: 12 May 2025

    9.0
    The staff were warm and welcoming and the building well maintained and in a lovely area of Markham.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all

    The staff were amazing and polite and the property was perfect because we had a suite with a separate seating area and kitchen.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    8.0
    very pleasant I would go back!
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    very clean and welcoming environment very good location and good tv channels and comfortable bed

    Stayed in May 2025

  • Reviewed: 8 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio King Suite
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were uncomfortable.

    Everything is good,location is perfect

    Stayed in May 2025

  • Reviewed: 6 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Few to no options provided for breakfast if one has allergies. Example- I used to be able to get plain eggs there and now we were told it was no longer available

    It’s a well kept up hotel and staff are pleasant.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    8.0
    Very Clean and very comfortable.....but....small details matter......
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Queen and Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The place would have been rated A1 if someone would pay attention to a simple basic problem. People need to visually see cleanliness and attention to detail as well as feel it. There is only 1 elevator in the building. It is one of the first things people see. The inside looks like a horrible dungeon. 50 dollars of paint would make it look like a 5 star facility. Such a simple thing to do. A basic detail. I wanted to paint it myself. The rest of the hotel is so nice. Why wouldn't you want one of the 1st things people see to be nice instead of horrible. I don't get it. 1st impressions guys. Very important. If the 1st impression is bad all the rest follows that no matter how nice it is. Other than this the place was fantastic.

    Very clean. Very comfortable. Suites are really nice. Staff as well.

    Stayed in May 2025

  • Reviewed: 1 May 2025

    8.0
    Great stay! Would go again.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite
    • Stayed 1 night

    The eggs at breakfast:)

    Modern look, comfy beds, nice and convenient kitchenette, staff.

    Stayed in April 2025

  • Reviewed: 27 April 2025

    8.0
    Clean, quiet, would definitely stay there again
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like the cleaning lady knocking continuously on our door from 10am-10:50am wanting to clean our room. Checkout isn’t till 11. The last time she knocked I told her know & she replied “aren’t u suppose to b checking out anyways”. That’s none of her business. She was very rude.

    I liked how clean & quiet the entire place was.

    Stayed in April 2025

Showing 1 – 25

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