Reviews of Shangri-La Oceanfront vacation home
5909 Pirates Road, V0N 2M2 Pender Island, Canada

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe view is absolutely spectacular. It is located on a Bluff overlooking all the gulf islands. The sunsets were incredible We had nice lunches outside, but at night we wanted to just stay at home. Do not miss the sunset plus we even saw orca.
If I’m really, really, really picky, maybe because it was just one burner plate to cook on. But there was also an air fryer and that made up for just having one plate of course there are two barbecues outside. But otherwise I have no negative comments at all.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAmazing view. I feel like we didn't need to go anywhere else.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewEverything was beyond our high expectations. It was paradise. It was quiet, spotless, well equipped, and those views. Host was wonderful.
Thank you so much for your kind words! I’m delighted to hear that everything exceeded your expectations and that you enjoyed the peace, comfort, and views. It was a pleasure hosting you, and you’re always welcome back in paradise anytime!
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewvery quiet, great view, comfortable bed.
Pedestal sink in bathroom which means no counter to use for stuff. Just above the sink is a glass shelf which makes it hard to wash your face without bumping your head.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewoutstanding view and outdoor space. spacious and comfortable living room/ dining area
Thank you for your lovely feedback! I’m so glad you enjoyed the views, outdoor space, and the comfort of the living and dining areas. It was a pleasure hosting you, and you’re welcome back anytime.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewVery clean, hosts were attentive.
WiFi was very weak, no TV cable (only TV in room, when I asked host about cable, she said people come here for view not to watch tv🤔). No soap or lotions in washroom. It said B&B but no breakfast 😕. There wasn't any coffee in room as advertised. Property was hard to find, there was gravel road to reach it.
Thank you for your feedback — we’re always striving to improve, and we’re glad to hear you found the place very clean and appreciated our attentiveness. We’d like to clarify a few points you mentioned: • The room description clearly states there is no cable TV — the TV is available for guests who wish to use Netflix or YouTube with their own accounts. • We provide hand soap beside the sink and body lotion/shower gel in the shower, so we’re surprised by the claim that there was no soap or lotion. • Coffee and capsules are available in the shared living room, as stated in our listing. • While the property was called a B&B in the past, we’ve been operating as a short-term vacation rental for years now — and it’s clearly noted on our site that no breakfast is provided. • WiFi on the island can vary, but we use one of the fastest services available locally. • Regarding access, the driveway is now fully paved, though the final approach is on a quiet country road. We work hard to maintain a clean and peaceful retreat for our guests and are always open to constructive suggestions. At the same time, we kindly ask that reviews reflect accurate details to help future guests make informed choices. Thank you again for staying with us, and we wish you all the best in your future travels.
Thank you for your feedback — we’re always striving to improve, and we’re glad to hear you found the place very clean and appreciated our attentiveness. We’d like to clarify a few points you mentioned: • The room description clearly state… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe location of this place in UNREAL. The views are beyond amazing. What a gem of a place! You won't want to leave.
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the breathtaking views and found the accommodations comfortable. It truly is a special place, and we’re so glad you felt the same. You’re welcome back anytime — we’d love to host you again!
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the breathtaking views and found the accommodations comfortable. It truly is a special place, and we’re so glad you felt the same. You’re welcome back anytime — … Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewSusan was very responsive to any and all requests.
Directions for coffeemaker would be helpful. Working heat or fireplace would be nice.
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewAmazing view!!
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewScenic location, comfortable outdoor areas, spacious common area
Very soft bed
Thank you so much for your feedback! We’re glad you enjoyed the sweeping ocean views, the scenic location, and the comfortable outdoor and common areas. 😊 Regarding the soft bed, we appreciate you mentioning this. We actually added a memory foam topper on the mattress because some guests had found the bed too firm in the past. We understand that everyone has different preferences, though, and we’ll keep looking for a good balance to make it as comfortable as possible for all our guests. Thanks again for sharing your thoughts, and we’d love to welcome you back anytime!
Thank you so much for your feedback! We’re glad you enjoyed the sweeping ocean views, the scenic location, and the comfortable outdoor and common areas. 😊 Regarding the soft bed, we appreciate you mentioning this. We actually added a memor… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe view was amazing
The description was a bit confusing as I didn’t realise it was a totally shared house, but it was lovely
Thank you so much for sharing your feedback! We’re delighted you enjoyed the amazing views and found the deck a relaxing place to unwind. 😊 Regarding the description, we completely understand the confusion. We do mention that the living room and kitchen are shared, but unfortunately, Booking.com does not allow us to edit their automatically generated room descriptions, so we aren’t able to fully clarify it as we’d like. We’re sorry for any misunderstanding this caused. Thanks again for your comments, and we’d love to welcome you back anytime!
Thank you so much for sharing your feedback! We’re delighted you enjoyed the amazing views and found the deck a relaxing place to unwind. 😊 Regarding the description, we completely understand the confusion. We do mention that the living ro… Show more
Reviewed: 7 October 2024 · Stayed in September 2024
Verified reviewSpectacular views, very quiet and comfortable.
Thank you so much for your kind words! We’re delighted you enjoyed the spectacular views and found the space quiet and comfortable. 😊 We’d be happy to welcome you back anytime!
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewWe loved the privacy since we were the only people staying there. The view was oustanding, perhaps the nicest view we have ever had from a hotel.
We had a little trouble finding the place but this was mostly my fault.
Thank you so much for your kind words! We're delighted to hear that you enjoyed the privacy and found the view to be exceptional—it’s truly one of the highlights of our location. We’re sorry to hear you had a bit of trouble finding us but are glad it didn’t detract from your overall experience. We hope to welcome you back again soon!
Thank you so much for your kind words! We're delighted to hear that you enjoyed the privacy and found the view to be exceptional—it’s truly one of the highlights of our location. We’re sorry to hear you had a bit of trouble finding us but a… Show more
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewSpectacular view. Great hosts.
Perhaps could use a sign right at the entrance.
Thank you for your kind words! We're delighted you enjoyed the spectacular view and had a great experience with us. We appreciate your feedback regarding the entrance sign, and we'll certainly look into making that clearer for future guests. It was a pleasure hosting you, and we hope to welcome you back again soon.
Thank you for your kind words! We're delighted you enjoyed the spectacular view and had a great experience with us. We appreciate your feedback regarding the entrance sign, and we'll certainly look into making that clearer for future guests… Show more
Reviewed: 4 September 2024 · Stayed in August 2024
Verified reviewThe house and Susan, our host, was very nice! Highly recommend! We loved the view, the comfort of having all the amenities of your home, the separate bathrooms and did I mention the VIEW!!! The home was so clean and well taken care of. Thank you Susan and your family, we had a lovely time!
Everything was amazing, one small recommendation would be to have an extra cooktop, otherwise we improvised by using the BBQ burner. The one at the property didn't work.
Thank you so much for your lovely review and for your helpful feedback! I’m glad to hear you enjoyed the view, the amenities, and your overall stay. Regarding the cooktop, we want to clarify that due to local regulations, we are not allowed to have a stove in there. However, we do provide a portable induction burner for cooking. It’s designed to only work when a compatible pot is placed on it, for safety reasons. We apologize if that wasn’t clear during your stay and for any inconvenience it may have caused. We truly appreciate your understanding, and we hope to welcome you back in the future!
Thank you so much for your lovely review and for your helpful feedback! I’m glad to hear you enjoyed the view, the amenities, and your overall stay. Regarding the cooktop, we want to clarify that due to local regulations, we are not allowe… Show more
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewAmazing mesmerizing views
Thank you for your wonderful review! We're delighted that you enjoyed the mesmerizing views. It’s always a pleasure to hear that our guests have had such a positive experience. We hope to welcome you back soon!
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewThe view was amazing. We spent many hours on the deck enjoying the constant change in scenery. We were lucky as a thunder/lightening storm rolled in over the islands and we were able to sit on the deck and experience it. Shared kitchen is clean with everything you need for cooking. Two BBQ's The area surrounding is peaceful, quiet and full of nature. The owners are respectful. We stayed in the star trek room, king bed was comfortable. View was amazing. Deck off the room was amazing. The room is painted with planets and star bursts. Let's just say, it's funky. : ) Bathroom is modern and clean. We will definitely recommend it to our friends and family.
Hello Jasmin; Thank you for your review. We are glad to hear that you enjoy your stay. We appreciate very much for your thoughtfulness to keep the place spotless. Looking forward to seeing you again.
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewGreat view, quite neighbourhood. Clean property
Thank you for your review. It’s a pleasure to have you here. We look forward to seeing you again.
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewThe facilities are good
With the exception of the outdoor area, where wasps bother us while we sit and enjoy ourselves,.
Thank you for your feedback! We’re glad you enjoyed the facilities and found the stay relaxing. We apologize for the inconvenience caused by the wasps. Unfortunately, they are more prevalent for a short period each year. We use traps to manage them, but they can be persistent, especially when food is outside. We appreciate your understanding and patience. We hope to have the chance to welcome you back and provide a more comfortable experience in the future.
Thank you for your feedback! We’re glad you enjoyed the facilities and found the stay relaxing. We apologize for the inconvenience caused by the wasps. Unfortunately, they are more prevalent for a short period each year. We use traps to m… Show more
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewThe view was spectacular with various seating to take full advantage, it made it impossible to want to leave the serenity. Such a comfortable home, the kitchen was immaculate and was well stocked with everything one could possibly need. Our host was beyond helpful, generous and pleasant. I highly recommend staying here.
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the spectacular view and found the various seating options perfect for soaking in the serenity. It’s wonderful to know that you felt at home with the well-stocked kitchen and appreciated our hospitality. Your recommendation means a lot to us. We’d be delighted to welcome you back anytime!
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the spectacular view and found the various seating options perfect for soaking in the serenity. It’s wonderful to know that you felt at home with the well-stocke… Show more
Reviewed: 7 August 2024 · Stayed in August 2024
Verified reviewIncredible location overlooking the Gulf Islands. We ate meals outside when we could and enjoyed reading and relaxing on the decks. The other guests were friendly and respectful so it wasn’t hard to share the common kitchen and other spaces. Pender Island had nice hikes, a few good markets and restaurants, including a Saturday farmers market we really enjoyed. Our hosts were lovely and worked hard to make it a lovely space.
The bees limited our outdoor time a fair bit which was disappointing but there were plans to deal with them.
Thank you for your thoughtful review! We’re delighted that you found our location and the view to be incredible and that you enjoyed the outdoor dining and relaxing on the decks. It’s great to hear that you had positive interactions with the other guests and appreciated the local hikes, markets, and restaurants. We apologize for the inconvenience caused by the bees and appreciate your understanding as we work on solutions to manage them. Your kind words about our efforts mean a lot to us. We hope to have the pleasure of hosting you again and providing an even better experience.
Thank you for your thoughtful review! We’re delighted that you found our location and the view to be incredible and that you enjoyed the outdoor dining and relaxing on the decks. It’s great to hear that you had positive interactions with th… Show more
Reviewed: 5 August 2024 · Stayed in July 2024
Verified reviewFantastic location
Nothing!
Hello Jelena; Thank you for your review. It's a pleasure to have you here. Looking forward to seeing you again.
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewThe property has a fantastic view and very beautiful interior. Very well equipped kitchen.
Hello Alena; Thank you for staying here with us and thanks for the review. It's a pleasure to have you here. Looking forward to seeing you again.