Reviews of Service Plus Inns and Suites Calgary 3 stars

Rooms were very clean and the beds were very comfortable where we got a good night's rest. The pool and slide were enjoyed by my kid. Having breakfast included was convenient.

The breakfast needed more vegetarian options like more fresh berries, yogurt, granola, etc. even having cheese and tomato to put with the eggs would have been a great option.

Ambience was quite and smooth process.,

I was offered a free Cot,but didn't provided. Which was disappointed,but they were Right with two queen beds there is no space for cot place.

The room was clean, the breakfast was very good and lots of variety, we had bottles of water in our room. The king size was comfortable and we had lots of pillows for the 3 of us. We had a 2 bedroom 3 bed room with a kitchen table and a little kitchenette. We also had 2 televisions.

We only had 1 bath towel, hand and face cloth for 3 people. We called reception and they brought us up more of what we needed immediately. We had a king size bed and 2 single beds, the singles were actually bunk beds taken apart. It was very uncomfortable for an adult to sleep on.

Clean and comfortable

I have stayed at this hotel quite a few years ago and it was usually good value and close to the venue that I needed for a dog sport weekend with my dogs. It was great that they had ground floor options for us, really made it easy for loading and unloading my dog stuff lol. The staff were very friendly. Helpful. They even had a hot breakfast which was nice as well! A good option if you don't want to stop anywhere right away. The room was very roomy, cozy and the pups sure did love it! 💖🐺🦔💜🐾💕

Only a few minor things honestly! Carpets....I know it's not always an option for hotels but if you offer pet friendly options I wouldn't have kept the carpets in the rooms. They have seen better days for sure. Again not a deal breaker honestly. The pillows... I normally bring my own but didn't. And I regret it lol. They were hard and just plain uncomfortable.

Bed terrible noisy and smelled like dope @ $189 a night

Breakfast

Lack of communication with manager named Marichu regarding my requested early check in time. No update and had to wait 30 minutes after 3pm and was a hassle as we have to senior parents with us.

Pool was great

Pool and slides

Very nice place, clean, kids loved the pool

Breakfast could have been better 'organized', only one person refilling the food and cleaning tables while everyone is fighting over a piece of bacon

Poor breakfast.

Pool and rooms were very nice and clean

Nothing

The pool and room were nice.

no more options in breakfast for vegetarian guests.

Kids liked the slide in the pool

Both mornings they were constantly out of food for breakfast. Many guests were complaining

The staff at the reception was very nice and answered our requests promptly. The rooms are spacious.

The breakfast is mediocre with previously frozen bagels. When food run out it took a long time to fill up. The most concerning thing was sanitation, no gloves were used by the staff when handling the food, the tables were not cleaned after people were done eating and some were while the person was still at the table eating (the staff was spraying the solution while the person eating was trying to cover his food to avoid solution getting in his food). There were no clean towels at the pool, had to go both days and ask the receptionis.