Reviews of Sandman Hotel Victoria 3 stars
2852 Douglas Street, V8T 4M5 Victoria, Canada
#43 of 47 hotels in Victoria
Guests' ChoiceReview score
Based on 356 hotel reviews
7.6Score breakdown
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Cleanliness
8.1
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Comfort
8.1
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Location
8.1
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Facilities
8.0
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Staff
8.5
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Value for money
7.5
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Free WiFi
7.5
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Reviewed: 4 September 2025
Sara
Canada3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Room, 1 Queen Bed
- • Stayed 1 night
We really enjoyed the pool and the hot tub. My little guy did not want to leave.
Stayed in September 2025
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Reviewed: 1 September 2025
Willy
Canada30 reviews5 helpful votes7.0Good- • Family with young children
- • Standard Room, 1 Queen Bed
- • Stayed 1 night
- • Submitted via mobile
Clean, comfortable stay. Great pool.
Stayed in August 2025
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Reviewed: 26 August 2025
Tonya
Canada2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Suite, 1 King Bed, Sofa Bed, Kitchenette
- • Stayed 1 night
No breakfast, and coffee bar in the lobby needed improvement
Room was good and the place was clean
Stayed in August 2025
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Reviewed: 22 August 2025
Klippenstein
Canada2 reviews8.0“Five night stay with family”- • Leisure trip
- • Family with young children
- • Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette
- • Stayed 6 nights
- • Submitted via mobile
We had a suite with 5 people in it. The room was fine but we found that the air con near the beds didn't quite cool the sitting area (where the sofa bed was used. There were ceiling fans in both areas of the room but air movement wasn't ideal.
Great location with secure parking, decent pool, hot tub and fitness room. The kitchenette was very handy for our daily breakfast. Right next to Douglas (Trans Canada Hwy) but quiet at night. We made use of the laundry facilities (CDN$2 for wash, CDN$2 for dry). There is a Denny's in the hotel, a beer/liquor store next door and a gas station behind the property.
Stayed in August 2025
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Reviewed: 21 August 2025
Ngo-gorst
Canada1 review7.0Good- • Leisure trip
- • Family with young children
- • Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette
- • Stayed 2 nights
- • Submitted via mobile
Tell your maintenance guy not to yell at the front desk guy in front of customers at the front desk. It was not a good scene. It was very uncomfortable. Any coaching conversations like that should be behind closed doors not for everyone to witness.
Very accommodating for my whole family and we loved having the indoor pool
Stayed in August 2025
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Reviewed: 18 August 2025
Debra
Australia80 reviews1 helpful vote8.0“Good location”- • Leisure trip
- • Couple
- • Standard Room, 1 Queen Bed
- • Stayed 2 nights
- • Submitted via mobile
No negitives
Good location, a little further away from the main area but a good 20 min walk-into main area. Friendly staff.
Stayed in August 2025
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Reviewed: 11 August 2025
George
Malta25 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Room, 1 Queen Bed
- • Stayed 2 nights
Everything was fine
Location was not too far to center and very close to Mayfair shopping center. Also, bus to/from airport passes nearby. Pool was nice and relaxing
Stayed in July 2025
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Reviewed: 22 July 2025
Bruce
Australia20 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Room, 1 Queen Bed
- • Stayed 4 nights
- • Submitted via mobile
All good
Location, price, denny's
Stayed in July 2025
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Reviewed: 6 July 2025
Susan
Canada1 review9.0“Excellent value for the money compared to similar properties in Victoria.”- • Leisure trip
- • Couple
- • Standard Room, 1 Queen Bed
- • Stayed 1 night
- • Submitted via mobile
Nothing
The bed was very comfortable, TV was good and the pool/hot tub were amazing.
Stayed in July 2025
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Reviewed: 30 May 2025
Alicia
United Kingdom5 reviews8.0“Perfect for a family visiting Victoria”- • Leisure trip
- • Family with young children
- • Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette
- • Stayed 2 nights
- • Submitted via mobile
Not the hotel's fault at all but it is on a very busy main road into Victoria. The hotel room was pretty well sound-proofed but we could hear the loud road noise and other guests at times.
The room was great for our short trip to Victoria, as the room had 2 x double bed plus a kitchenette and sofa area. It was about 10-15 mins walk into downtown Victoria, so we didn't need the car whilst there. The room was really clean and modern, and kitchenette had everything we needed. We also tried the swimming pool which was nice. Air conditioning was also welcome as it was unseasonably warm for our visit.
Stayed in May 2025
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Reviewed: 5 May 2025
Tyson
Canada1 review8.0“3 star stay - 4 star price.”- • Business trip
- • Solo traveller
- • Standard Suite, 1 King Bed, Sofa Bed, Kitchenette
- • Stayed 2 nights
- • Submitted via mobile
Exercise facilities were less clean and closed too early.
Room was clean, bed was comfortable.
Stayed in May 2025
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Reviewed: 22 April 2025
Xiaoting
Canada1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard Room, 2 Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Blanket and quilt needs more deep clean
The workers all good and nice, the room looks clean as well.
Stayed in April 2025
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Reviewed: 10 April 2025
Dianne
Canada2 reviews9.0Superb- • Leisure trip
- • People with friends
- • Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette
- • Stayed 7 nights
- • Submitted via mobile
Our first room was a room where animals had been in, but I did not know that. I ended up getting quite sick. When I asked about the room I was told that the 2nd floor is reserved for pets. They gladly and immediately moved us to another room. The staff were all so friendly and helpful!! Ms. Ore was "sunshine" no matter when we entered the lobby!
Stayed in April 2025
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Reviewed: 3 April 2025
Evelyn
Canada4 reviews8.0“Enjoyed stayed before and will definitely stay again”- • Leisure trip
- • Family with young children
- • Standard Room, 2 Double Beds
- • Stayed 2 nights
- • Submitted via mobile
The tv remote wasn’t very good! No way to get to tv guide had to change channel by channel to fing out what was on
Liked that the location and that Denny’s restaurant was attached
Stayed in April 2025
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Reviewed: 9 January 2025
Patrizia
Canada24 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Suite, 1 King Bed, Sofa Bed, Kitchenette
- • Stayed 12 nights
Suite was a good size. Kitchenette was very useful to have.
Stayed in January 2025
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Reviewed: 21 December 2024
Vicki-anne
Australia1 review9.0“I'd stay again”- • Leisure trip
- • Solo traveller
- • Standard Room, 1 Queen Bed
- • Stayed 1 night
- • Submitted via mobile
Nothing, all good
Great staff, very thorough with info. Comfy bed, great hot tub.
Stayed in December 2024
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Reviewed: 21 October 2024
Leanne
Canada14 reviews1 helpful vote8.0“A friendly place to stay when in Victoria.”- • Leisure trip
- • Family with young children
- • Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette
- • Stayed 1 night
If you have a heavy walker in the suite above you, you can really hear every step they take. As for everyone else no problems.
The Sandman Inn is a standard hotel that has everything you need for a mid-priced weekend getaway. The location worked well for what we wanted to do, the staff were lovely, and it had a nice kitchenette. We stay here often and generally meet some very nice people.
Stayed in October 2024
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Reviewed: 15 October 2024
David
Canada1 review1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Standard Suite, 1 King Bed, Sofa Bed, Kitchenette
- • Stayed 1 night
- • Submitted via mobile
The linen in the room was clean but it looked like some dried blood drops by the bathroom sink. there were homeless people and prostitutes hanging around the parking lot at night with 2 cars getting broken into the one night.
The beds were comfortable. The staff were pleasant and the location is good
Stayed in October 2024
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Reviewed: 6 October 2024
Lillian
Canada2 reviews7.0Good- • Leisure trip
- • Group
- • Standard Room, 2 Double Beds
- • Stayed 3 nights
The parts that were dirty. We chose the hotel for hot tub option and were skeptical in using.
Pool deck and hot tub were visibly very dirty, dirt around drains and walls of hot tub. Bathroom sink and shelves under were not very clean.
Stayed in October 2024
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Reviewed: 22 September 2024
Michelle
Canada2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Room, 2 Double Beds
- • Stayed 1 night
- • Submitted via mobile
Comfy beds, Dennys right next door, staff
Stayed in September 2024
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Reviewed: 12 September 2024
Sonay
Canada9 reviews8.0Very good- • Business trip
- • Family with young children
- • Standard Room, 2 Double Beds
- • Stayed 1 night
- • Submitted via mobile
No smart TV, noise.
Large rooms/ shower were good water flow and really good hot water.
Stayed in September 2024
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Reviewed: 3 September 2024
Bijoyendra
Canada2 reviews9.0“Nice and sweet”- • Leisure trip
- • Group
- • Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette
- • Stayed 3 nights
Elevator
Spacious rooms and staff
Stayed in September 2024
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Reviewed: 18 August 2024
Charles
Canada5 reviews9.0“I very much enjoyed my stay and the hotel met all my expectations.”- • Leisure trip
- • Group
- • Standard Room, 2 Double Beds
- • Stayed 1 night
- • Submitted via mobile
It was a little too far to walk to attractions
Clean comfortable room.
Stayed in August 2024
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Reviewed: 16 August 2024
David
Canada5 reviews8.0“Very comfortable”- • Leisure trip
- • Group
- • Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette
- • Stayed 2 nights
More glasses and towels in the room
Good
Stayed in August 2024
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