Reviews of Sandman Hotel & Suites Calgary South 3 stars
8001 11th Street Southeast, T2H 0B8 Calgary, Canada

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewIt was well maintained in the lobby and the rooms when we got there were cleaned.
The hot tub was not working, we also didn’t know we had to ask for our rooms to be cleaned daily this should have just been done automatically… other then that, it was well maintained
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewA little sitting area in our room. Sofa and chair. There is a moxies and dennys connected to the hotel.
The pool was tiny and the hot tub was out of order.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location, convenient for shopping.
The equipment is old and lacks maintenance. The entertainment facilities are insufficient.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThere was no breakfast sadly. That would be convenient. At least some muffins and bagels. The hotel is clean and near lots of shopping and food. Checkin was quick.
We were given a room looking out onto a dingy rooftop. Maybe because we used a booking service for a better rate???
Hello! Thank you for sharing your feedback. We are glad to hear you appreciated the cleanliness of our hotel, convenient location and our quick check-in process. Our breakfast option is our Denny's restaurant, attached to the Hotel. We appreciate your business and hope to have another opportunity to see you again down the road. Have a wonderful day!
Hello! Thank you for sharing your feedback. We are glad to hear you appreciated the cleanliness of our hotel, convenient location and our quick check-in process. Our breakfast option is our Denny's restaurant, attached to the Hotel. We… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClean, attentive staff Did a late checkout Workout room is nice
A bit noisy A/c only in 1 room if you rent a family room Shampoo and conditioner are small individual containers.
Hello Ayda! thank you for being our guest. Thank you for mentioning that our staff were attentive and that we were able to give you a late check out and that it all worked out well for you. We will have one of our maintenance team take a look at the AC unit to ensure all is working. Have a wonderful day and safe travels!
Hello Ayda! thank you for being our guest. Thank you for mentioning that our staff were attentive and that we were able to give you a late check out and that it all worked out well for you. We will have one of our maintenance team take a lo… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewStaff was very friendly and accommodating, room was clean and bed was very comfortable and quiet. Central to where we needed to be. Inside of the hotel was clean, and pretty nice.
Smoking lounge facility at the main front door had a number of people in it and partially obstructed access to the main front lobby door both times we arrived at the hotel during our stay. This needs to be cleaned up more often, and better yet moved to another location farther from the main front door so non smoking guests don’t have to work their away around the smoker to access the building. Perhaps it was just a busy night, but not a very good first impression. We will be back to see what it’s like next time.
Hi Jeffrey, thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our staff friendly and accommodating, and that your room was clean, comfortable, and quiet. It's also great to know that our location worked well for your needs. We truly appreciate your honest feedback regarding the outside sitting area near the front entrance. We're sorry to hear that this impacted your arrival experience, and we understand how that could be frustrating. Please know that your comments have been shared with our team, including more frequent visits to keep the area clean to better accommodate all guests. We're grateful that you're planning to return, and we look forward to welcoming you back for an even better stay next time. If there’s anything we can do to make your visit more comfortable, please don’t hesitate to reach out. Safe travels!
Hi Jeffrey, thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our staff friendly and accommodating, and that your room was clean, comfortable, and quiet. It's also great to… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat location quite and close to lots of amenities
Nothing
Glad to hear you enjoyed your stay with us Suzanne. Have a wonderful day and we hope to see you again soon.
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewEveryone was very nice. The property was clean. It was a very fun place to stay!
We couldn’t get our room cleaned without asking a few times. When it did get cleaned the door was left open and not pulled to and left open all day while we were out. They had it fixed and apologized.
Hi Latonia and thank you for your feedback. We are so glad to hear you enjoyed your stay with us. Happy to hear you found the property clean and fun! We will address the with our team the door issue. Have a wonderful summer and stay safe.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThanks Brian for the 10/10 review. We hope you will travel safely home. We appreciate your review and hope to see again on your next visit to Calgary, Canada.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewClean and has good amenities. The staff were mostly attentive and pleasant.
The wall-supported table in the room’s kitchenette was not secured properly. When I accidentally bumped into the table, it fell to the floor.
Hello Bassey Family, thank you for staying with us. That is unfortunate about the table incident and I am glad to hear everyone is okay. From our understanding, we were able to rectify the issue the next day. We hope this doesn't deter you from staying with us in the near future. Have a great summer, safe travels.
Hello Bassey Family, thank you for staying with us. That is unfortunate about the table incident and I am glad to hear everyone is okay. From our understanding, we were able to rectify the issue the next day. We hope this doesn't deter … Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe room was set up nicely. It had a balcony which was nice. It was so nicely situated for restaurants and shopping!
The carpet was damp, most likely due to recent cleaning. But, that made the room have a smell and dampness. Also, there were some bugs on the slider doors. Was very noisy by the stairs door.
Hello Fitzgerald and thank you for staying with us. Glad to hear you had an opportunity to spend time shopping nearby. We apologize for the issues you encountered and hope to see you again. Have a great summer!
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe kitchenette was nice. The coffee bar in the morning was nice to grab a quick coffee and head out.
There was a small housekeeping problem but it was rectified immediately.
Hello and thank you for choosing Sandman Hotels! We apprecate the business and hope to see you again.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThis place is in a great location with a super well-lit parking lot. The lobby is a spacious and inviting area with a cozy spot to watch TV. The staff at the front counter were really friendly and professional, and everything looked neat and tidy. My wife was thrilled to learn that they have laundry facilities on-site, with coin-operated machines. The swimming pool may be a bit small, but it’s still fun and the hot tub works great. They were happy to accommodate our request for two rooms side by side, and it was no problem at all. Rooms being on the second floor it was great the know they had elevators to make taking things up easier. The rooms were very clean, with plenty of storage space for our belongings and all the necessary amenities. The furniture looked brand new and in good condition, and the bathrooms were also very clean and spacious. The shower and tub were spotless from top to bottom, and the towels were super clean too.
I found the room we stayed in to be on the high humid side. Though the bedding and blankets were very clean, I can feel the humidity affected them. The biggest bummer was that we didn’t get any breakfast except for coffee and a granola bar. The fruit on the side didn’t look very fresh, and an apple was bruised from something heavy placed on top of it. They said we could go to the Denny’s on the property, but considering how much we paid, it would have been nice to at least get a discount coupon for breakfast during our stay. So, we decided to have breakfast at McDonald’s instead to stay within our budget.
Hello Richard, thank you for sharing your feedback about your stay. We are delighted to hear that you overall enjoyed your stay with us. Sorry to hear about some of the issues you encountered, and we hope to see you again. Safe travels!
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLoved the cleanliness of the room, restaurant, and convenient parking and location.
People were smoking right outside lobby door. Maybe move them down away from the door.
Thank you for choosing to stay with us. We will see you next time.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified review