A bit noisy A/c only in 1 room if you rent a family room Shampoo and conditioner are small individual containers.

Clean, attentive staff Did a late checkout Workout room is nice

Stayed in August 2025

Smoking lounge facility at the main front door had a number of people in it and partially obstructed access to the main front lobby door both times we arrived at the hotel during our stay. This needs to be cleaned up more often, and better yet moved to another location farther from the main front door so non smoking guests don’t have to work their away around the smoker to access the building. Perhaps it was just a busy night, but not a very good first impression. We will be back to see what it’s like next time.

Staff was very friendly and accommodating, room was clean and bed was very comfortable and quiet. Central to where we needed to be. Inside of the hotel was clean, and pretty nice.

Stayed in August 2025

Nothing

Great location quite and close to lots of amenities

Stayed in August 2025

We couldn’t get our room cleaned without asking a few times. When it did get cleaned the door was left open and not pulled to and left open all day while we were out. They had it fixed and apologized.

Everyone was very nice. The property was clean. It was a very fun place to stay!

Stayed in July 2025

The carpet was damp, most likely due to recent cleaning. But, that made the room have a smell and dampness. Also, there were some bugs on the slider doors. Was very noisy by the stairs door.

The room was set up nicely. It had a balcony which was nice. It was so nicely situated for restaurants and shopping!

Stayed in August 2025

I found the room we stayed in to be on the high humid side. Though the bedding and blankets were very clean, I can feel the humidity affected them. The biggest bummer was that we didn’t get any breakfast except for coffee and a granola bar. The fruit on the side didn’t look very fresh, and an apple was bruised from something heavy placed on top of it. They said we could go to the Denny’s on the property, but considering how much we paid, it would have been nice to at least get a discount coupon for breakfast during our stay. So, we decided to have breakfast at McDonald’s instead to stay within our budget.

This place is in a great location with a super well-lit parking lot. The lobby is a spacious and inviting area with a cozy spot to watch TV. The staff at the front counter were really friendly and professional, and everything looked neat and tidy. My wife was thrilled to learn that they have laundry facilities on-site, with coin-operated machines. The swimming pool may be a bit small, but it’s still fun and the hot tub works great. They were happy to accommodate our request for two rooms side by side, and it was no problem at all. Rooms being on the second floor it was great the know they had elevators to make taking things up easier. The rooms were very clean, with plenty of storage space for our belongings and all the necessary amenities. The furniture looked brand new and in good condition, and the bathrooms were also very clean and spacious. The shower and tub were spotless from top to bottom, and the towels were super clean too.

Stayed in August 2025

People were smoking right outside lobby door. Maybe move them down away from the door.

Loved the cleanliness of the room, restaurant, and convenient parking and location.

Stayed in August 2025

The layout of the family room was really great! We like that we could have separate space from the teenagers.

Stayed in May 2025

It was bit hot at the Loft upper level ; no duvet on the sofa bed

Great staff

Stayed in July 2025

Very clean, friendly staff and close to town

Stayed in June 2025

What breakfast? Staff was responsive to our requests.

Stayed in June 2025

No bath towels in bathroom and didn’t realize until it was too late.

Stayed in May 2025

Noise from adjoining rooms .

Stayed in June 2025

The entertainment system was from the ninety’s,was only able to acces a few channels. This hotel chain really needs to up their game in this department. And the hot tub jets weren’t working.

Stayed in May 2025

Kitchen staff bring out bottles and recycling around midnight every night and our room was directly above the garbage/recycling in the back parking lot, so every night we were woken up by bottles crashing breaking and the kitchen staff talking and smoking etc

Bed was comfy, pool was nice, decent location

Stayed in May 2025

Great location and staff are fantastic. Comfortable beds and clean rooms!

Stayed in April 2025

Hot tub could use an update

Great location, friendly staff

Stayed in December 2024

The staff made our visit. Sometimes we have stayed in more exclusive hotels and found that the level of service was not great. It was great to have a well maintained swimming pool, which was warm.

We were in Calgary to buy supplies for our business in Canmore and so we needed a location close to the main shopping areas. The staff couldn't have been more helpful and we enjoyed our stay.

Stayed in January 2025

The ovation and nearby amenities work very well for us.

Stayed in November 2024

We stayed 2 nights and they never came to ask if we needed more towels or take our garbage and recycling.

The location was great. Rooms are a good size.

Stayed in November 2024

It is close and convenient to all our shopping needs

Stayed in October 2024

Room was a little grimy. Streaks on windows gunk in tub.

Staff

Stayed in September 2024

Crowded parking

Close to Walmart and a Denny’s

Stayed in July 2024

Couch wasn't too comfortable to sit on for a length of time, pillows were hard little balls. And someone stole the hitch off of our truck so we had to purchase another one to pull our trailer home. Would have been nice if there were cameras that covered the whole parking lot.

Closeness od where we had to go while in calgary. A few restaurants on site

Stayed in July 2024