Reviews of Sandman Signature Sherwood Park Hotel 4 stars
901 Pembina Road, T8H 0Y7 Sherwood Park, Canada

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewComfortable
They never have enough coffee in rooms or bigger towels for after you shower. Hot tub was closed for maintenance all day so never got to use it when we was looking forward to it
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation, attached Chop house
Shower wouldn’t cool, hard to control the shower. Remote control could not lower volume. This is something that your ppl need to maintain.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation and pool
We didn't realize we had to hang a note on the door to have our room cleaned.
Dear B. Thank you for the Review !!! I'm very happy to hear that you enjoyed your event and it was our pleasure to be of service to you. On behalf of the entire team here at Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely Theodore Stoubos Executive General Manager
Dear B. Thank you for the Review !!! I'm very happy to hear that you enjoyed your event and it was our pleasure to be of service to you. On behalf of the entire team here at Sandman Signature Sherwood Park, we would like to thank y… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEverything
Wish restaurant app was easier to navigate
Dear Jamie, Thank you for the 10 out of 10 Review !!! I'm very happy to hear that you enjoyed your event and it was our pleasure to be of service to you. On behalf of the entire team here at Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely Theodore Stoubos Executive General Manager
Dear Jamie, Thank you for the 10 out of 10 Review !!! I'm very happy to hear that you enjoyed your event and it was our pleasure to be of service to you. On behalf of the entire team here at Sandman Signature Sherwood Park, we woul… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe room carpet was super comfy and seemed clean. The beds were comfy and clean. Loved the bathroom glas shower door. Big and spacious.
The bathroom sink was very slow to drain and a bit dirty around the drain ring. Also, the sliding door for the bathroom doesn't offer much h privacy.
Dear Guest Thank you for the Review !!! I'm very happy to hear that you enjoyed your event and it was our pleasure to be of service to you. On behalf of the entire team here at Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely Theodore Stoubos Executive General Manager
Dear Guest Thank you for the Review !!! I'm very happy to hear that you enjoyed your event and it was our pleasure to be of service to you. On behalf of the entire team here at Sandman Signature Sherwood Park, we would like to than… Show more
Reviewed: 17 August 2025 · Stayed in June 2025
Verified reviewWe always love the beds so comfy
We haven't found anything yet that we dislike
Dear Cayley, Thank you for the 10 out of 10 Review !!! I'm very happy to hear that you enjoyed your event and it was our pleasure to be of service to you. On behalf of the entire team here at Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely Theodore Stoubos Executive General Manager
Dear Cayley, Thank you for the 10 out of 10 Review !!! I'm very happy to hear that you enjoyed your event and it was our pleasure to be of service to you. On behalf of the entire team here at Sandman Signature Sherwood Park, we wou… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewthis is the first time I’ve ever been charged $20 for arriving just one hour before check-in even though the room was clearly ready. Instead of welcoming a paying guest, the front desk made it feel like a cash grab
Dear Guest, I would appreciate an opportunity to refund the early check in fee. Please reach out to the hotel and we will be happy to assist. Sincerely Theodore Stoubos Executive General Manager
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewNice design, cool atmosphere and great restaurant bar next door
It did not have SPA/ massage therapy
Dear Andres, Thank you for the 10 out of 10 Review!!! I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely Theodore Stoubos Executive General Manager
Dear Andres, Thank you for the 10 out of 10 Review!!! I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Pa… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThe rooms were awesome. We had an adjoining room with another family we were travelling with and it was perfect. We were on the 6th floor at the back of the building and the view was actually quite nice out that way. Loved that there were fridges and microwaves. We had a great stay and the kids loved the pool.
The waterslide was suuuuuper fast. It's an enclosed one and quite dark inside. Not great for young kids or the faint of heart haha.
Dear Chelsey, Thank you for the Review!!! I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely Theodore Stoubos Executive General Manager
Dear Chelsey, Thank you for the Review!!! I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewWe like the proximity to everything.
The only tiny thing was, we didn’t have a waste basket in the main living area. There was only one in the bathroom that we shuffled too and from. It was small, we dealt with it.
Dear Marni, Thank you for the 10 out of 10 Review!!! I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely Theodore Stoubos Executive General Manager
Dear Marni, Thank you for the 10 out of 10 Review!!! I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Par… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewPool was great
Restaurant was poorly staffed. We ended up leaving the property to go to a different place which was inconvenient. Tried calling front desk a couple of times but because they were busy they promised to call back but never did. All pillows very big.
Dear Darci, Thank you for the Review!!! I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely Theodore Stoubos Executive General Manager
Dear Darci, Thank you for the Review!!! I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would l… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewEverything was exceptional.
No complaints at all.
Dear Liza, Thank you for the 10 out of 10 Review!!! I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely Theodore Stoubos Executive General Manager
Dear Liza, Thank you for the 10 out of 10 Review!!! I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park… Show more