6.6

Reviews of Sandman Inn Kamloops 3 stars

550 Columbia Street, V2C 1V1 Kamloops, Canada

  • Bowlby

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review

    Th cleanliness of the room wasn't great. Phone was covered in a sticky film. Shower was really short.

  • Russ

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The property was clean and staff was great.

    AC didn’t work well so room was warm.

  • Lucia

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    nothing

    I booked a night for the Sandman over the Booking.Com App a few days prior to my arrival, but I did not notice until the day I had planned to arrive that I had accidentally made the reservation for a day earlier than I had planned to arrive, yet I did not receive a call or email from the hotel to confirm that they were expecting me on the day that I had made the booking for (I did not receive a call or email from them on the day before or the same day that they expected me to arrive at the hotel). I then called the hotel and explained what happened and I was told that they could not do anything about it (such as refunding the payment for the booking) but that they could make a new reservation for me. This meant that I ended up paying double the amount of money for the price of one night. Moreover, the overall maintenance of the hotel was poor. The shower head leaked from places it shouldn't have, the bathroom was just big enough to be able to stand in it, the hallways did not have proper ventilation, etc.

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  • Erin

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    The staff are very friendly and helpful! It's an older hotel but everything was clean and we had a comfortable stay.

  • 7.0 Good
    Dee

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    The room was clean and the bed very comfortable.

    Despite having an a/c unit, the location rendered it ineffectual. It blasted into the end of the mattress and didn't cool off the room. We adjusted the position of the vent and it really didn't matter.

  • 7.0 Good
    Deven

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    The homeless folks around the hotel

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  • Gabriela

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    We were looking for a nice place to stay on our way from Jasper National Park to Vancouver. This place was a good choice. The room is fine. The bed is very comfortable. The city center is within a walking distance. The Peterson Creek park is near by too. It is a nice place to visit early in the morning. I went jogging there and had great views of the mountains, the city and the river.

    The water toilet was leaking. The air conditioning didn’t function correctly. It was very noisy. The city of Kamloops didn’t feel safe. We found many strange and suspicious people on the street.

  • Arlene

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Kendra

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Good central location

    Hotel is in very poor shape. My tap was barely hanging on in the sink. Shower head half hanging on spraying water everywhere. Tub didn't drain when you were showering which is very unsanitary. Friend had to change rooms smelt strongly of urine.

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  • Anonymous

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Didn’t know you had breakfast manager was helpful

    NO screen on windows dirty around squirting boards shower in bath.

  • 7.0 Good
    Macdonald

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Very dated. Odd washroom. But clean.

  • Josh

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
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  • Kenny

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Dodman

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Robert

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
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  • Lucinda

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Clean and convenient to restraint

    Nothing

  • Anonymous

    Reviewed: 19 July 2025 · Stayed in June 2025

    Verified review
  • Kniert

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    It was somewhat clean , pleasant staff

    Very expensive for the quality…. Very old… Unsure about safety … ground floor windows … soft bed … loud air conditioner, no elevator

  • 7.0 Good
    Alicia

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
  • Maryam

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Staff were friendly and helpful.

    No elevator, no breakfast

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  • 7.0 Good
    Andrew

    Reviewed: 10 July 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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