Rug in room had smell of pet urine/other. Pull out couch was awful and hurt back

Quiet room

Termínem pobytu byl srpen 2025

AC was a bit hard to regulate. Tiny bathroom, but functional.

Great location, friendly staff, fast and easy check in and out. Nice fluffy towels!

Termínem pobytu byl srpen 2025

--

No breakfast. Had it in Dennys.

Termínem pobytu byl červen 2025

Our first room, 113, and no heat. The staff moved us to 117 and the drain for the sink had no crossmember in the drain to stop anything if you dropped it in the sink. The hotel was full so we do appreciate the staff accommodating us.

Location - good Breakfast - very good

Termínem pobytu byl říjen 2024

Smoking in rooms throughout hallways. Trains loud at night

King bed and seating options . It appears a lot of smokers could smell strong order of pot and cigarettes throughout hallway . Access door from parking lot lock is crap was that way last stay. They tell you it is finicky but seem not want to fix it. Railroad still noisy.

Termínem pobytu byl září 2024

The back door was not working so we had to use other entrances which made it longer to get to our room. House cleaning knocked on our door prior to check out time too.

Denny’s was attached

Termínem pobytu byl srpen 2024

No comment

The location

Termínem pobytu byl srpen 2024

Right beside the train tracks with trains at 10pm and 12am daily. Small hard to get into bathroom

Clean, easy to get to!

Termínem pobytu byl srpen 2024

Rooms are a bit small but other than that they were exactly what we needed.

I love the way we were greated right away! And then we had a check in call.

Termínem pobytu byl červenec 2024

garbage overflowing in every single garbage can on the property.

24/7 Denny's on site which was great because Cranbrook shuts down at 8PM on Sunday night. Room was clean and Front Desk clerk was quick to tell some kids to stop running in the hallway.

Termínem pobytu byl červenec 2024

The air conditioner was as low as you could put it but was still quite hot , when we were ready to check out the elevator was broke down & we were on the 8th floor .

The bed was comfortable, the shower had good pressure & hot water . The complimentary breakfast was ok .

Termínem pobytu byl červenec 2024

Pool had sand/dirt in the bottom of it, chipped paint. The carpets are dated, and doors to floors stuck

Bed was comfortable, friendly staff

Termínem pobytu byl červenec 2024

It's what you should expect for a lower value hotel. The AC was super loud and you have to slam all the doors to close them (I asked at the front desk). No way I was going near that pool. That being said, I would stay here again.

The room was clean. The shower pressure was nice and the staff were friendly.

Termínem pobytu byl červenec 2024

There was a line up of people waiting to check in and that process was going slower than what I’ve seen at other hotels. It was a grind to lug my baggage up to the second floor since there was no elevator. The complimentary coffee in the morning wasn’t very good and all they had was powdered creamer instead of real cream.

Perfect room size.

Termínem pobytu byl červenec 2024

First impression was not great at all by staff, room was not up to par considering the amount you pay per night. I wouldn't not stay here more than one night

location to US border

Termínem pobytu byl červen 2024

Could hear next door music and doings. Couldn’t find remote for TV. Staff couldn’t help.

Location

Termínem pobytu byl červen 2024

We’re not enough towels over four of us and we received two towels. When is it hand towels was dirty.

It was what I expected based on the pictures someone else that we knew were staying there and that’s why we stayed there.

Termínem pobytu byl červen 2024

No elevator, the building is a bit tired but adequate, the staff were very good.

It was a good, basic place for a one night stay on a road trip and good value. 24 hour Denny's off the lobby.

Termínem pobytu byl červen 2024

There are gaps around the A/C - where you can see outside No elevator Upward slant from bedroom door to the head of the bed - building flaw? Television screen the size of a computer monitor

Location, Dennys next door, coffee in the room, front staff very friendly, bed was comfortable

Termínem pobytu byl červen 2024

The room wasn’t super, but it was clean and adequate for one night.

Location dennys staff

Termínem pobytu byl duben 2024

The room was well aged, the bed and bedding though were clean and comfortable.

Termínem pobytu byl březen 2024

It's okay for the price. I found the pillows to be not overly comfortable, and I hate when hotels have their bathrooms split in two, with the mirror outside of the bathroom. There is no plug for the tub.

Good price

Termínem pobytu byl únor 2024

N/A

Non applicable

Termínem pobytu byl únor 2024

We don't stay in motels very often so had to spend a bit f time searching for things. There were no hospitality flyers anywhere and we are not technical people so we're unable to access a room service menu or even figure out how to use the scan thingys that were on the desk. Tv watching was a challenge, but was promised that it would be rectified when I complained on checkout.

Location of restaurant was great as weather was bad. Toilet in a very cramped space, a large person would have gotten stuck. The manager that was on when I checked out was very good when I complained about TV service, but the one when I checked in could have come to our room when I complained instead of just giving me a TV channel to view

Termínem pobytu byl leden 2024