Reviews of St. Albert Inn & Suites 3 stars
156 St. Albert Trail, T8N 0P5 St. Albert, Canada
Loading
Guests also reviewed these properties:
Thousand Oaks, United States
Judenburg, Austria
Trang, Thailand
Mount Laurel, United States
Pokhara, Nepal
El Campo, Spain
Wrocław, Poland
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewClean and well maintained, good location, price value was exceptional, breakfast was fantastic, the servers were friendly and helpful!
Glad your stay was a good one and you enjoyed our complimentary breakfast.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewInternet code didn’t work. Had to ask for another code. Not a good gym
Clean
Sorry you were not happy with our work-out room and that you had to get a code for the internet, we were having problems with it during the time you were here. Thanks for your feedback.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified revieweasy access; restaurant on site;
room floor really needed a good sweep or vaccuum- very sandy!
Sorry your room was not vaccumed properly. Thanks for your feedback and letting us know.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewCleanliness
Old tv must upgrade to new one
Sorry you were not happy with the TV, Not sure why you were unhappy with it but thanks for letting us know.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewMy sons and I needed a place to stay while visiting family, the room, though dated, was clean and comfortable. The chambermaids were awesome and helpful with the big fluffy towels. Even though my sons didn't partake in the free breakfast, I liked the variety and quantity of what was available.
Thanks for your feedback, glad to hear your stay was a good one overall.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewFor the price we paid, the hotel exceeded our expectations. The room was clean and the beds were very comfortable. The breakfast that was included was spectacular.
There was only one handicap parking spot.
Please check with the front desk if you are with us in the future, we have multiple Handicap parking unfortunatley 2 of the four where blocked because of our roof repairs in the front. we do have a couple more in the back by our banquet doors.
Please check with the front desk if you are with us in the future, we have multiple Handicap parking unfortunatley 2 of the four where blocked because of our roof repairs in the front. we do have a couple more in the back by our banquet doo… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff is top notch. Friendly,helpful and so accommodating. The pool and waterslide a big plus..Great location for our travel needs. Also the free breakfast was nice.
Thanks for your feedback! Glad your stay was a good one.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation
There was only 3 electric plugs in the room one behind the bed one by the TV that only one side worked Breakfast was good but the poor lady was alone
Thanks for your feedback, sorry to hear you did not have not plug-ins. If you are with us in the future we can offer you a power bar if there are not enough outlets. Thanks for your feedback.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewClean room, bed very comfortable
Breakfast could be upgraded a bit but was good
Sorry you were not happy with our complementary breakfast. It may not be perfect but it is for sure a step up from the coffee and muffins we used to offer. Thanks for your feedback!
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI liked the price of it, for two nights I paid $250.
Very outdated, rooms are very small. One plug it plus the bathroom plug it. For having four people in one room and we all had to take turns charging our devices. Could have been a little cleaner, sheets looked stained to me.
I am sorry you found the room you were in small. as for the plugs if you needed a power bar for extra outlets we would of been happy to lend you one for your stay. I am sorry if the sheets were indeed stained, again if you had let the front desk know we would of been happy to move you if we could. As for the whirlpool it has a maximum capacity of 24 people, however if there a lot of people in the whirlpool at the sametime I am sure it would look much smaller. Thanks for your feedback.
I am sorry you found the room you were in small. as for the plugs if you needed a power bar for extra outlets we would of been happy to lend you one for your stay. I am sorry if the sheets were indeed stained, again if you had let the front… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location was great for the one night stay. The breakfast was ok but the eggs were cold.
Sorry the eggs were cold I will pass that on to our food and beverage manager. Thanks for your feedback.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewClean, quiet, conveniently located, good breakfast, great pool for the grandkids.
No large chair in the room.
Space is limited in our rooms so putting a large chair in some of them would really eat up some of the available space in the room. Thanks for your feedback.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClose to BMX track for Canadian nationals. Friendly staff.
Thanks for your feedback! Glad your stay was a good one!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewCome to St Albert every other year to visit family and never stayed in this hotel. Would make this my go to hotel in the future
Thanks for your feedback! Glad you enjoyed breakfast and your stay. Look forward to seeing you on your next visit.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBed was comfortable. Pillows were too thick for me Very clean!! Loved having a fridge with freezer
A smaller pillow
Hi sorry to hear you found our pillows too thick. We have found the majority of guests enjoy the pillows we are currently using. You might want to bring your own pillow next time if you are looking for something smaller and not quite as thick. Thanks for your feedback.
Hi sorry to hear you found our pillows too thick. We have found the majority of guests enjoy the pillows we are currently using. You might want to bring your own pillow next time if you are looking for something smaller and not quite as thi… Show more