Big room, not cramped. Downtown location.

Stayed in August 2025

Nothing

Classic motel. Clean, comfortable, great staff, nice view from upper walk way out side our unit. Easy parking. No extras that we did not need.

Stayed in July 2025

Only downside was a smell from the shower drain!

Amazing stay! Staff were incredibly friendly and eager to help, location was perfect for walking to everything, and the room was spacious with a comfy beds and bedding. Highly recommend!

Stayed in September 2025

Overpriced

Clean , location was good

Stayed in August 2025

Utilities

Location and staff

Stayed in August 2025

Not much to dislike

Helpful and friendly staff, what seemed to be recently renovated room, clean and close to a grocery and the many eateries on 1st Street.

Stayed in August 2025

A motel like all the others. Good easy to find location. A proper shower not like many over the bath. Clran and well kept.

Stayed in August 2025

Clean, convenient location, friendly staff, and good value

Stayed in August 2025

There is traffic noise. Also, we heard people yelling at night, which disturbed our sleep. On one night we had to park in front of another motel room because someone else had parked in front of ours. There is not a lot of privacy in that room due to its location beside the sidewalk but the blinds mitigate that somewhat. We were disappointed that the Woolsey Creek Bistro was closed for the duration of our stay.

Being on the ground floor and being able to park in front of the room on our first and last night for ease of placing/loading. Provision of a fridge, microwave and a kettle (when we asked for that), plus a small table, sofa, chair, and a small desk in the room. The shower was excellent. Everything in the bathroom was great. Also, we appreciated the air conditioning and ability to open certain windows. The blinds were effective and functional. We liked being within walking distance of downtown and chose it partly because it was right beside the Woolsey Creek Bistro.

Stayed in August 2025

The pull-down shade over the window was very stained or dirty, and the curtains were very sheer, so I had to use the shade.

Nobody was in the office when I arrived, but I pressed the buzzer and he appeared within a minute. The outside of the building is not particularly appealing, but the room was clean and quiet, the bed was comfortable, and I liked having a coffeemaker, fridge, and microwave in the room.

Stayed in August 2025

Television didn't work.

Great location right downtown.

Stayed in August 2025

Pretty basic room but comfy bed. Aircon a bit noisy as was the fridge. Good shower.

Stayed in July 2025

Close to the main road and railway line The rooms are a little tired

Fairly well located close to necessary amenities Clean and well-maintained.

Stayed in July 2025

Friendly, helpful staff. Clean. Good temperature control.

Stayed in July 2025

Traditional motel in a town centre location. Easy walking distance to a couple of restaurants and the town and the railway museums.

Stayed in July 2025

Location - walking distance, friendly and helpful staff

Stayed in June 2025

Great location in city centre.

Stayed in June 2025

The beds need to be upgraded

Good location. Not fancy, but clean and comfortable. Staff are very friendly and helpful . There are chairs and ashtrays outside which is convenient for smokers, but might bother others.

Stayed in June 2025

Clean great location comfy

Stayed in August 2025

Nothing

Mel was fantastic!

Stayed in August 2025

The price is too high

The location

Stayed in August 2025

A Cautionary Tale: Our Stressful Stay at Revelstoke Lodge **Body:** Hi everyone, I wanted to share a recent experience at Revelstoke Lodge (Aug 8-9) as a cautionary tale for fellow travelers—especially families or groups booking last-minute. **What Happened:** - We booked a room for 5 during a rushed, low-connectivity stopover but accidentally underestimated our group (6 adults + 1 child). We fully intended to pay extra fees upon arrival. - **At check-in (7 PM):** The agent rushed through paperwork, never verified our group size, and **never mentioned the strict 5-person limit** or that exceeding it required a second room (no extra person fee option). **At 9:45 PM:** After returning from dinner, staff demanded we come to frontdesk and revealed the "violation." We offered to pay extra fees for the discrepancy (1 adult + 1 child) but were flatly refused. **The ultimatum:** We were told to either **immediately remove 2 people from the room** (stranding them late at night) or **book a second room** rendering us over 500$ for just 8 hours of sleep. When we protested, staff coldly suggested we "find another place to stay"—at 10 PM in a busy tourist town, with a child. **Why This Was Unacceptable:** 1. **Failure at Check-In:** Policies should be clearly stated *before* guests settle in. Had we known the 5-person cap was non-negotiable, we’d have sought alternatives earlier. 2. **Late-Night Hostility:** Addressing this at 10 PM—instead of during check-in—caused unnecessary distress and safety concerns. 3. **Zero Empathy:** Staff dismissed all compromise (like a reasonable fee) and showed no regard for our situation. **The Impact:** What should have been a quick recharge turned into hours of stress, exhaustion, and feeling utterly disregarded as guests. As someone with 15+ years in customer service, I was shocked by the lack of care.

A Cautionary Tale: Our Stressful Stay at Revelstoke Lodge **Body:** Hi everyone, I wanted to share a recent experience at Revelstoke Lodge (Aug 8-9) as a cautionary tale for fellow travelers—especially families or groups booking last-minute. **What Happened:** - We booked a room for 5 during a rushed, low-connectivity stopover but accidentally underestimated our group (6 adults + 1 child). We fully intended to pay extra fees upon arrival. - **At check-in (7 PM):** The agent rushed through paperwork, never verified our group size, and **never mentioned the strict 5-person limit** or that exceeding it required a second room (no extra person fee option). **At 9:45 PM:** After returning from dinner, staff demanded we come to frontdesk and revealed the "violation." We offered to pay extra fees for the discrepancy (1 adult + 1 child) but were flatly refused. **The ultimatum:** We were told to either **immediately remove 2 people from the room** (stranding them late at night) or **book a second room** rendering us over 500$ for just 8 hours of sleep. When we protested, staff coldly suggested we "find another place to stay"—at 10 PM in a busy tourist town, with a child. **Why This Was Unacceptable:** 1. **Failure at Check-In:** Policies should be clearly stated *before* guests settle in. Had we known the 5-person cap was non-negotiable, we’d have sought alternatives earlier. 2. **Late-Night Hostility:** Addressing this at 10 PM—instead of during check-in—caused unnecessary distress and safety concerns. 3. **Zero Empathy:** Staff dismissed all compromise (like a reasonable fee) and showed no regard for our situation. **The Impact:** What should have been a quick recharge turned into hours of stress, exhaustion, and feeling utterly disregarded as guests. As someone with 15+ years in customer service, I was shocked by the lack of care.

Stayed in August 2025

I liked it! A little older, but clean and comfortable

Very clean and lovely man at the desk

Stayed in July 2025

old , run doewn hotel

Location

Stayed in June 2025