7.7

Reviews of Stony Plain Inn & Suites 3 stars

3301 43rd Avenue, T7Z 1L1 Stony Plain, Canada

  • Wendy

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Our room was easily accessible from the outside of the building and we were able to park right outside of our room which was great. Check in was great and the lady at the front desk was absolutely awesome, very helpful and accommodating. she went beyond to make our stay enjoyable. She had an amazing style to match her personality. She was an absolute delight. The wait staff in the restaurant was friendly and attentive and the food was great tasting and hot. The only sketchy part was the vending machine. our debit card would not work and it would not take cash. Other than that, this hotel was great. we would definitely stay here again if we needed to.

  • Alexander

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Debbie

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Location

    No continental breakfast

    Property response:

    Debbie, thank you for taking your time out to leave your feedback and we are glad to hear you enjoyed your time with us!

    Stony Plain Inn & Suites
    2 September 2025
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  • Donna

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    We were there 1 night Spacious Comortable beds Easy access 50 yrs old so a little dated but all good Fairly quiet We did not use any of the faclities so cannot comment

    It was perfect for our pass through needs

    Property response:

    Donna, thank you for your review! We’re glad you found your stay comfortable and convenient for your travels.

    Stony Plain Inn & Suites
    22 August 2025
  • Gerry

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Parking in front of the room.Easy access to the pool& restaurant from inside. The restaurant was excellent, also great staff.

    N/A

    Property response:

    Gerry, thank you for the wonderful review. Your kind words have been passed onto the appropriate departments and we hope to see you again soon!

    Stony Plain Inn & Suites
    21 August 2025
  • Anonymous

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Driving up to the room and parking right outside, nice with young kids.

    The room was a smoking room. They said it was no longer a smoking room but it smelled terribly of smoke whether that be residual or someone was not respecting the rules and smoking in it anyways. I called and inquired, no one offered to change our room, no effort to resolve this concern, which wasn’t ideal with my 4yr old son. I don’t like to expose him to smoking environments as he has asthma. When we checked in the front desk wasn’t overly friendly and when we checked out, no one asked us about our stay. We paid $143 for this room, dive motel, smoking room, unfriendly staff. Location : Faces the highway, teenagers were yelling and hollering running by our room at 1:30 AM, this has nothing to do with the hotel and is out of their control but overall not very restful on top of everything else.

    Property response:

    We’re very sorry to hear about your experience and that your concerns weren’t properly addressed. Your feedback is important, and we’ll review this with our team to improve our service.

    Stony Plain Inn & Suites
    18 August 2025
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  • Marvin

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Davidson

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Marvin

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
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  • Lori

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The rooms were very large compared to most hotel rooms and the restaurant had really good food

    Our air conditioner did not work in the living space , it worked in the bedroom fine , it’s a very outdated hotel but it’s clean enough, and the beds were comfy . It’s kinda like taking a step back in time to maybe the 70s and they still have smoking rooms which was kind of gross. The smell of smoke lingers especially by the smoking rooms in the hallways and if you book a smoking room, it will be smoky…. lol we had non-smoking and It was OK not too smelly , all in all it was a decent stay . I think it’s the size of the rooms and the kitchenettes that. Keep people coming back to this hotel which is also kind of nice even though they’re dated.

    Property response:

    Lori Ann, thank you for sharing your feedback. We're glad to hear you enjoyed the large rooms, comfortable beds, and the food at our restaurant. We’re sorry for the trouble with the air conditioning and the smoke smell in some areas. We appreciate your comments and we’re always working to make improvements. Thank you again for your review. We hope to welcome you back in the future.

    Lori Ann, thank you for sharing your feedback. We're glad to hear you enjoyed the large rooms, comfortable beds, and the food at our restaurant. We’re sorry for the trouble with the air conditioning and the smoke smell in some areas. We… Show more

    Stony Plain Inn & Suites
    29 July 2025
  • Nissa

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Howes

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Location.

    Property response:

    Howes, thank you for taking your time out to leave your review and we are glad to hear you enjoyed your stay with us!

    Stony Plain Inn & Suites
    21 July 2025
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  • Carla

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Loved having a kitchenette. Easy to get to room

    Property response:

    Carla, we appreciate your kind words and we hope to welcome you back soon!

    Stony Plain Inn & Suites
    21 July 2025
  • 7.0 Good
    Margarita

    Reviewed: 18 July 2025 · Stayed in June 2025

    Verified review

    Direct Access from carpark; Powerplant grill breakfast is great.

    Hallway smelled cigarette smoke, pool hot tub non-functional.

    Property response:

    Margarita, thank you for your review! We are glad you enjoyed the breakfast and the convenience of direct access from the car park. We apologize for the issues with the smoke smell and the hot tub. Your comments have been passed onto the appropriate department.

    Margarita, thank you for your review! We are glad you enjoyed the breakfast and the convenience of direct access from the car park. We apologize for the issues with the smoke smell and the hot tub. Your comments have been passed onto the ap… Show more

    Stony Plain Inn & Suites
    18 July 2025
  • Shelly

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    They had a bar in the hotel, and they had outside entrances to the rooms, which made it easier to unload the car.

    There was nothing.

    Property response:

    Shelly, thank you for your feedback! We're happy you enjoyed the bar and the convenience of the outside entrances. Thank you for staying with us!

    Stony Plain Inn & Suites
    18 July 2025
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  • 7.0 Good
    Arron

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review

    Hot tub broken

    Property response:

    Arron, thank you for taking your time out to leave your review and we are glad to hear you enjoyed your stay. We apologize for any confusion, but please note that our hot tub is permanently out of service and is not listed as an amenity on any of our websites or promotional materials.

    Arron, thank you for taking your time out to leave your review and we are glad to hear you enjoyed your stay. We apologize for any confusion, but please note that our hot tub is permanently out of service and is not listed as an amenity on … Show more

    Stony Plain Inn & Suites
    3 July 2025
  • Anonymous

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Coffee

    The room smells really bad.

    Property response:

    We are sorry to hear your stay was not satisfactory, we appreciate the feedback. We hope you give us another chance in the future to exceed your expectations.

    Stony Plain Inn & Suites
    1 July 2025
  • Andreas

    Reviewed: 26 June 2025 · Stayed in May 2025

    Verified review

    Clean and comfortable. Excellent location, next to the highway, near shopping facilities. Restaurant was excellent.

    Pool closed on one day.

    Property response:

    Andreas, thank you for taking your time out to leave your feedback and we are glad to hear you enjoyed your stay with us!

    Stony Plain Inn & Suites
    26 June 2025
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  • Keith

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    Having a decent family restaurant attached is a great bonus.

    Unfortunately this hotel hasn't gotten with the times and has smoking rooms. We just about gagged walking from the restaurant back to our room. The smoke smell in the hall was nosiating.

    Property response:

    Keith, thank you for your feedback. We're glad you enjoyed the restaurant. We do offer both smoking and non-smoking rooms to accommodate different guest preferences, and we’re sorry to hear the hallway smell impacted your stay. Your comments have been passed onto the appropriate department.

    Keith, thank you for your feedback. We're glad you enjoyed the restaurant. We do offer both smoking and non-smoking rooms to accommodate different guest preferences, and we’re sorry to hear the hallway smell impacted your stay. Your com… Show more

    Stony Plain Inn & Suites
    17 June 2025
  • Tracy

    Reviewed: 4 June 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 3 June 2025 · Stayed in May 2025

    Verified review

    Bathroom fan was so loud I couldn’t hear housekeeping knock on my door. Annoying when having shower, or sitting for my bm.

    Property response:

    Thank you for your feedback. We’re sorry to hear the bathroom fan was disruptive and will look into it.

    Stony Plain Inn & Suites
    17 June 2025
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  • Colin

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review

    Staff was excellent the DVD wasn't working so they replaced it right away will definitely be staying again the best part is access to outdoor without having to walk through the whole hotel

    It was great the whole time

    Property response:

    Colin, thank you for the wonderful review and your kind words have been passed onto our staff. We are glad to hear you enjoyed your time with us!

    Stony Plain Inn & Suites
    2 June 2025
  • 7.0 Good
    Anonymous

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review
  • Andre

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    Convenience

    Street noise

    Property response:

    Andre, we appreciate you taking your time out to leave your review and we have passed your comments onto the appropriate department. Thank you for staying with us!

    Stony Plain Inn & Suites
    23 May 2025
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  • Andre

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    Convenience

    Street noise

    Property response:

    Andre, thank you for your review and we hope to welcome you back soon for an improved stay!

    Stony Plain Inn & Suites
    23 May 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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