Reviews of Stony Plain Inn & Suites 3 stars
3301 43rd Avenue, T7Z 1L1 Stony Plain, Canada

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewOur room was easily accessible from the outside of the building and we were able to park right outside of our room which was great. Check in was great and the lady at the front desk was absolutely awesome, very helpful and accommodating. she went beyond to make our stay enjoyable. She had an amazing style to match her personality. She was an absolute delight. The wait staff in the restaurant was friendly and attentive and the food was great tasting and hot. The only sketchy part was the vending machine. our debit card would not work and it would not take cash. Other than that, this hotel was great. we would definitely stay here again if we needed to.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation
No continental breakfast
Debbie, thank you for taking your time out to leave your feedback and we are glad to hear you enjoyed your time with us!
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe were there 1 night Spacious Comortable beds Easy access 50 yrs old so a little dated but all good Fairly quiet We did not use any of the faclities so cannot comment
It was perfect for our pass through needs
Donna, thank you for your review! We’re glad you found your stay comfortable and convenient for your travels.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewParking in front of the room.Easy access to the pool& restaurant from inside. The restaurant was excellent, also great staff.
N/A
Gerry, thank you for the wonderful review. Your kind words have been passed onto the appropriate departments and we hope to see you again soon!
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewDriving up to the room and parking right outside, nice with young kids.
The room was a smoking room. They said it was no longer a smoking room but it smelled terribly of smoke whether that be residual or someone was not respecting the rules and smoking in it anyways. I called and inquired, no one offered to change our room, no effort to resolve this concern, which wasn’t ideal with my 4yr old son. I don’t like to expose him to smoking environments as he has asthma. When we checked in the front desk wasn’t overly friendly and when we checked out, no one asked us about our stay. We paid $143 for this room, dive motel, smoking room, unfriendly staff. Location : Faces the highway, teenagers were yelling and hollering running by our room at 1:30 AM, this has nothing to do with the hotel and is out of their control but overall not very restful on top of everything else.
We’re very sorry to hear about your experience and that your concerns weren’t properly addressed. Your feedback is important, and we’ll review this with our team to improve our service.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe rooms were very large compared to most hotel rooms and the restaurant had really good food
Our air conditioner did not work in the living space , it worked in the bedroom fine , it’s a very outdated hotel but it’s clean enough, and the beds were comfy . It’s kinda like taking a step back in time to maybe the 70s and they still have smoking rooms which was kind of gross. The smell of smoke lingers especially by the smoking rooms in the hallways and if you book a smoking room, it will be smoky…. lol we had non-smoking and It was OK not too smelly , all in all it was a decent stay . I think it’s the size of the rooms and the kitchenettes that. Keep people coming back to this hotel which is also kind of nice even though they’re dated.
Lori Ann, thank you for sharing your feedback. We're glad to hear you enjoyed the large rooms, comfortable beds, and the food at our restaurant. We’re sorry for the trouble with the air conditioning and the smoke smell in some areas. We appreciate your comments and we’re always working to make improvements. Thank you again for your review. We hope to welcome you back in the future.
Lori Ann, thank you for sharing your feedback. We're glad to hear you enjoyed the large rooms, comfortable beds, and the food at our restaurant. We’re sorry for the trouble with the air conditioning and the smoke smell in some areas. We… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation.
Howes, thank you for taking your time out to leave your review and we are glad to hear you enjoyed your stay with us!
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLoved having a kitchenette. Easy to get to room
Carla, we appreciate your kind words and we hope to welcome you back soon!
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewDirect Access from carpark; Powerplant grill breakfast is great.
Hallway smelled cigarette smoke, pool hot tub non-functional.
Margarita, thank you for your review! We are glad you enjoyed the breakfast and the convenience of direct access from the car park. We apologize for the issues with the smoke smell and the hot tub. Your comments have been passed onto the appropriate department.
Margarita, thank you for your review! We are glad you enjoyed the breakfast and the convenience of direct access from the car park. We apologize for the issues with the smoke smell and the hot tub. Your comments have been passed onto the ap… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThey had a bar in the hotel, and they had outside entrances to the rooms, which made it easier to unload the car.
There was nothing.
Shelly, thank you for your feedback! We're happy you enjoyed the bar and the convenience of the outside entrances. Thank you for staying with us!
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewHot tub broken
Arron, thank you for taking your time out to leave your review and we are glad to hear you enjoyed your stay. We apologize for any confusion, but please note that our hot tub is permanently out of service and is not listed as an amenity on any of our websites or promotional materials.
Arron, thank you for taking your time out to leave your review and we are glad to hear you enjoyed your stay. We apologize for any confusion, but please note that our hot tub is permanently out of service and is not listed as an amenity on … Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewCoffee
The room smells really bad.
We are sorry to hear your stay was not satisfactory, we appreciate the feedback. We hope you give us another chance in the future to exceed your expectations.
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewClean and comfortable. Excellent location, next to the highway, near shopping facilities. Restaurant was excellent.
Pool closed on one day.
Andreas, thank you for taking your time out to leave your feedback and we are glad to hear you enjoyed your stay with us!
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewHaving a decent family restaurant attached is a great bonus.
Unfortunately this hotel hasn't gotten with the times and has smoking rooms. We just about gagged walking from the restaurant back to our room. The smoke smell in the hall was nosiating.
Keith, thank you for your feedback. We're glad you enjoyed the restaurant. We do offer both smoking and non-smoking rooms to accommodate different guest preferences, and we’re sorry to hear the hallway smell impacted your stay. Your comments have been passed onto the appropriate department.
Keith, thank you for your feedback. We're glad you enjoyed the restaurant. We do offer both smoking and non-smoking rooms to accommodate different guest preferences, and we’re sorry to hear the hallway smell impacted your stay. Your com… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewBathroom fan was so loud I couldn’t hear housekeeping knock on my door. Annoying when having shower, or sitting for my bm.
Thank you for your feedback. We’re sorry to hear the bathroom fan was disruptive and will look into it.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewStaff was excellent the DVD wasn't working so they replaced it right away will definitely be staying again the best part is access to outdoor without having to walk through the whole hotel
It was great the whole time
Colin, thank you for the wonderful review and your kind words have been passed onto our staff. We are glad to hear you enjoyed your time with us!
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewConvenience
Street noise
Andre, we appreciate you taking your time out to leave your review and we have passed your comments onto the appropriate department. Thank you for staying with us!
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewConvenience
Street noise
Andre, thank you for your review and we hope to welcome you back soon for an improved stay!