Reviews of Ramada Plaza by Wyndham Niagara Falls 2 stars
7389 Lundy's Lane, L2H 2W9 Niagara Falls, Canada
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNo breakfast
No towels in the pool area
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClean and very spacious
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe staff was nice, the room and hallways and lobby were clean. There was a restaurant downstairs, it was tasty. There was a Starbucks in the lobby. At check in, we were given discount cards for the full service restaurant and for the breakfast room. The manufacturer mall was across the street and everything was fairly close and easy to get to.
The check in clerk said she upgraded us to a suite when we arrived. We went to the room and it had two full beds instead of the king bed I booked. The Starbucks didn't take our Starbucks gift card. There was a parking fee for our vehicle. There was a charge for 2 water bottles in the room.
Dear Sandra, Thank you for sharing your experience with us. We are glad to hear that you found our staff welcoming, enjoyed the cleanliness of the property, and appreciated our restaurant, Starbucks lobby café, and convenient location near the outlet mall. Regarding your concerns, we sincerely apologize for any confusion. Looking at the history of your reservation, you originally booked a standard 1 King room. However, as your stay approached, due to our availability, we upgraded you to a 2 Queen suite instead of keeping you in a standard room. We understand your expectations did not match your experience, and we are sorry for any disappointment this may have caused. As for the Starbucks in our lobby perated as Starbucks Serves. For this reason, we are unable to accept Starbucks gift cards, and we apologize if this was not clear during your stay. Please note, bottled water in guest rooms is optional and available for a small fee, and parking fees are standard in the Niagara Falls area. We truly value your feedback, as it helps us improve and clarify information for future guests. We do hope you will consider staying with us again so we may better meet your expectations. Best regards, Customer Service Ramada Plaza by Wyndham Niagara Falls
Dear Sandra, Thank you for sharing your experience with us. We are glad to hear that you found our staff welcoming, enjoyed the cleanliness of the property, and appreciated our restaurant, Starbucks lobby café, and convenient location nea… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery cozy room..beds were comfy
More lighting needed in the washroom
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewNo sound proof at all. Was charged unknown amount although small. No follow up after inquiry and no promised callback or refund.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWas good to stay there for three nights . The guy at register desk Sherjil was awesome. He check in us late night and helped a lot. He made our stay extraordinary by helping us in many ways.
Parking should be free for customers. I understand they have their own policy but still for the customers if should be free.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewClean , comfortable beds, rooms size
Breakfast is not included
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewHotel in a great location, clean and staff was very friendly and helpful
Parking fee per day for guests who are staying at the hotel
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe rooms were nice and big.
Short on toiletries but they were quick to deliver
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewparking tax
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe room was beautiful The location was quiet
Little biting flues at the pool
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe cleanliness